Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Ver más
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Consulta las opiniones de los clientes
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Ver más
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Ver más
La empresa ha respondido
The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirm... Ver más
Información sobre la empresa
Escrito por la empresa
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Información de contacto
Friars Gate, DN4 5NU, Sheffield, Reino Unido
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 42% de las opiniones negativas
Suele responder en menos de 1 semana
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Respuesta de Electricals Online
Slightly annoying
I would have given 5 stars but for a few things that could have been better. I initially ordered a hoymiles micro inverter, which is designed to plug into a standard UK 13amp socket outlet, this was a pre order item due to be shipped on the 18/6/25, however I heard nothing when that date had been and gone.
I decided to cancel the order and get a refund as the status on their site had changed to the 23/6/25, but it did also say ready to ship next day, but I didn't know which to believe, but I got the refund no problem.
Then I noticed they had a similar item, slightly more expensive but in stock, and would do the job, it would have been nice if they had contacted me explaining the delay, and had an alternative item in stock, anyway I paid the extra and got this item.
Then I opened the box only to realise I needed an additional connector to make a lead, in order to connect it to the socket outlet, it's annoying the manufacturers selling an item designed to be plugged in and not including the special plug or lead. I checked the description to see if it mentioned needing the plug, but I didn't see it on the electricals online site, it's there to order in the accessories section, but I assumed something designed to be plugged in would come with the accessories to actually plug it in, so be warned if you ever order one of these.

Respuesta de Electricals Online
Product was as ordered and quick…
Product was as ordered and quick delivery. How ever I did have issues with the product once fitted (Easee EVcharger) and could not get in touch with them. I emailed Electricals online and they supplied a phone number for me to ring which was very helpful, problem quickly sorted after a phone call.

Respuesta de Electricals Online
Awkward product, great customer support
I bought a product that wasn't quite right for me. It was big and awkward to deliver and, therefore, big and awkward to return. During the whole process, I talked to Sam, who was great to deal with and the level of delivery and service were spot on. Thanks Sam

Respuesta de Electricals Online
Fantastic customer service
Fantastic customer service. Sam (the Team EO) was brilliant and kept me in the loop constantly when I emailed. Highly recommend

Respuesta de Electricals Online
AI found them to be the cheapest and…
AI found them to be the cheapest and they were ! Purchased items came with 48 hrd - well done !

Respuesta de Electricals Online
Wasted over 30 mins sorting out an oder…
Wasted over 30 mins sorting out an oder of over £120. Then told ph no the delivery isn't FREE. that'll be another £100. When a site says free delivery over £75 it should mean it!
Also if youre aelling solar panels why not sell the battery and cabling to go with it!

Respuesta de Electricals Online

Respuesta de Electricals Online
Efficient transaction and supply of…
Efficient transaction and supply of electric radiators at a competitive price. Good communication and goods delivered with 24 hours.

Respuesta de Electricals Online
Excellent service and they even to come…
Excellent service and they even to come out to undertake the work on a public holiday. Would recommend them again

Respuesta de Electricals Online
Great service and speedy customer…
Great service and speedy customer enquiry response . Dealt with everything brilliantly and much appreciated. Thank you

Respuesta de Electricals Online
Great company to deal with
Great company to deal with. I purchased an electric charger, was unable to install due to issues with estate management company. Made electricals online aware, they were happy to take back and refund me in full.
Good company.

Respuesta de Electricals Online
This is the first time I have used this…
This is the first time I have used this company. My
electrician sent me the link to Electricals Online to look at some spotlights I wanted as an example, so after checking other websites I decided to order from them.
The website was easy to use, although It wasn't as easy as it should have been to find the correct chrome bezel to fit it, this option should have been given when ordering, I nearly gave up!
The ordering and payment process was easy and after that very good email communication from both company and DPD their delivery partner.
I would recommend and will again when the opportunity arises.

Respuesta de Electricals Online
Excellent service
I ordered my floor lamp at 1pm, it was delivered the next day at 10.30am, excellent service! AND I love my new lamp!

Respuesta de Electricals Online
great service experience
great service experience, I made a mistake in my order and when I noticed I reached out to them and they were able to update my order in no time and send me a correction by email.
The delivery wasn't exactly the next day, it took a couple of days to receive the item but all good.

Respuesta de Electricals Online
Good communication & very quick…
Good communication & very quick service. Prices on par & a little less than others. Website could do with an upgrade for more info on products, but works ok. We will use again.

Respuesta de Electricals Online
Fast delivery and easy to
Fast delivery and easy to
Find what I was looking for at a good price.
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