Electricals Online Opiniones 

939
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Ver más

Valorada con 5 estrellas sobre 5

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Ver más

Valorada con 2 estrellas sobre 5

The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirm... Ver más

Valorada con 5 estrellas sobre 5

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Mayorista de artículos eléctricos

Escrito por la empresa

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

939 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 47% de las opiniones negativas

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4,4

Todas las opiniones

(939)

132 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with, I ordered the wrong size and returned the item. They replaced the item with the correct size and refunded the difference. Would use this company again and strongly recommend them.

5 de agosto de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Unfortunately my items were not…

Unfortunately my items were not suitable and the refund process is still not completed. The communication from electricals online has been very good to help facilitate the return but it looks like the supplier is very slow at customer service

4 de agosto de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

Thank you for your review.

Apologies for the delay with the refund, unfortunately as discussed via email this morning we have still not a refund from the manufacturer (who handled the return) however we have chased this up with them again now and an update will be provided as soon as possible.

Thank you for your patience.


Many thanks,
Sam - Team EO

Valorada con 5 estrellas sobre 5

Great service

Great communication from this company very knowledgeable and extremely helpful.
Will definitely be ordering from them again.

2 de julio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for the kind review, we hope to hear from you again in future.

Valorada con 5 estrellas sobre 5

Great service

Great service, ordered on Wednesday evening, delivery on Friday morning. Best price for the item I was looking for online and free tracked delivery - couldn't ask for more. Thankyou Electricals Online - I'm glad I found you.

31 de julio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

No problem at all, we are happy to help. Thank you for your order and review, we hope to hear from you again in future.

Valorada con 5 estrellas sobre 5

Ordered a car charger

Ordered a car charger and it arrived next day. Even got a free set of airpods from a sweepstake i was automatically added into for buying it. what a company!

15 de mayo de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

We're glad you're happy! Thank you for your order and review, it's much appreciated.

Valorada con 1 estrellas sobre 5

Still undelivered

ordered EV charger with 4-5 day delivery time scale. 17 days later still no delivery. No waring that delivery may be delayed. No reply tracking details say its non for-filled

29 de julio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

Thank you for your review.

I'm sorry for the issue with your EV charger. If still unresolved, please could you contact our team at hello@electricalsonline.co.uk for help?

Valorada con 5 estrellas sobre 5

A very happy return customer

I've lost track of how many purchases I've made with Electricals Online. Great customer service, fast dispatch and shipping and a great product selection.

17 de julio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for the review, we really appreciate your continued business and we're happy that we can keep providing you with a good service!

Valorada con 5 estrellas sobre 5

Had good stock and fast delivery

Had good stock and fast delivery, had to call up to check stock, was put through to a human who solved problem instantly.

29 de junio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Glad to help, thank you for the kind review.

Valorada con 5 estrellas sobre 5

Great products

Great products , well packaged, quick delivery…. Very happy

17 de julio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Great to hear it, thank you for the review.

Valorada con 2 estrellas sobre 5

Ordered 7 lights on the 6-Jul26 placed…

Ordered 7 lights on the 6-Jul26 placed the order before 12 noon for next day delivery, a week on and there are no updates, using AI to interact with the company on chat, a bit useless as all AI chat bots are, i am not sure why they use the crap its useless and frustrating. I am still waiting for updates as to when the items will be delivered its £92.96 spent. ordered the lights as the reviews are pretty good on Trustpilot. so far i have not had a good experience.
we had a power surge and blew several lights in the building and waiting a week for 7 lights is a long time, i could have gone to another supplier and paid slightly more but would have had them ontime.

13 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered an air conditioner

Ordered an air conditioner, seemingly unit was delivered to the wrong postcode (delivery company blamed EO, EO blamed delivery company) I had to chase up - asked for a refund as I never had the unit, EO told me they would need to get the unit returned to them before they refund.

The unit has been back with them 10 days (according to tracking) and as yet no refund has been handed back.

Could I have my 560 pounds back please?

Cowboys

2 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Electricals on line -Ac unit

Electricals on line were very compétitive on price , it was DHL WHO let the delivery down and lost our order. Elec on line helped & sorted it for us. DHL eventually found our order but delivered late. I would still be happy to order from Elec on line again.

1 de julio de 2026
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for your review, the feedback is much appreciated. We hope to see you again in future.

Valorada con 2 estrellas sobre 5

Next day delivery took 4 days

Next day delivery took 4 days. Tracking information when it was finally made available clearly showed that UPS hadn't got the item to deliver but nobody really seemed to know what was going on. Got here in the end though.

23 de junio de 2026
Opinión espontánea

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