Ordered a bedding set. Initially customer service was great. One item was out of stock so they replaced with a comparable item and added some freebies. Bedding arrived and duvet cover has a sm... Ver más
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Consulta las opiniones de los clientes
The bedding I ordered was much more shiny and thin than I thought it would be from the description. I decided to send it back for a refund. Firstly, they charge you a processing fee for a refund and t... Ver más
I've bought eucalyptus sheets and pillowcases from Ethical Bedding in the past and love them so much for their high quality and silky soft feel. This time I bought more pillowcases because they ar... Ver más
I am a fussy pillow snob and get very hot in bed, I've had feather / foam/ microfibre but I'm never satisfied ....until now. I have had another brand eucalyptus pillow cases which are good BUT the E... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de ropa de cama
- Tienda de colchones
- Tienda de muebles para dormitorio
- Tienda de artículos para el hogar
- Colchonería
Escrito por la empresa
Designed to be more than just luxurious and more than just sustainable. Our luxury bedding and sleep products create a feeling of wellness whilst helping the natural world thrive. Eucalyptus silk is our speciality which has all benefits of silk for your skin and hair, but is easier to care for and cruelty free. Our range includes fitted sheets, flat sheets, duvet covers, pillowcases, bedding bundles, duvets, pillows, blankets, throws, mattresses, recovery/pregnancy pillows, pyjamas, loungewear, natural home fragrances and scented candles. We specialise in innovative textiles such as eucalyptus and bamboo, which are designed by sleep experts to specifically create the most scientifically sophisticated sleep products. We are an award-winning BCorp and donate at least 1% of our revenue to global sustainability initiatives. You can find out more about us here: https://ethicalbedding.com/pages/about-ethical-bedding
Información de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- james@ethicalbedding.com
- ethicalbedding.com
3,6
Medio
364 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 23% de las opiniones negativas
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Business taken over . Quality not the same
So disappointed . When this company was small and run by the founder it did ok. But now it’s sold its soul to corporate and it’s just gone down hill. The letters you recieve from “james” are not from him. They Moved manufacturing to increase profits and care little about customer service. I ordered a duvet cover and four pillow cases . Over a year later I only got two pillow cases . They sent me every colour of the rainbow except the ones that matched my duvet. And the QUALITY IS NOT THE SAME. When I complained they claimed the case was closed. The nerve . They wore me down to the extent that I just gave up . They are not worth my time and wellbeing. They will probably response to this and say all this is false in which case I have correspondence.
27 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi JJ
Thanks for your feedback and sorry to hear about your experience. We take full accountability as per the recent email communication and have tried our best to present options to remedy the situation.
We are still a small (but growing) team and certainly not corporate!
Emails received from James are drafted by him with the key messages and then tidied up to be more glossy before sending it out.
Please contact support@ethicalbedding.com if you need any more help and still have any items outstanding.
We really appreciate your patience.
Sleep well,
Ethical Bedding
Super soft and durable eucalyptus…
Super soft and durable eucalyptus sheets. Have had them over a year now and still feel silky
30 de octubre de 2024
Opinión espontánea
Respuesta de Ethical Bedding
Hi Karin
Thanks so much for reviewing your eucalyptus sheets!
Delighted to hear that you are still enjoying them.
Sleep well,
Ethical Bedding
Excellent all round
Excellent all round, a company committed to sustainability with high quality products. Very pleased with all the bedding items I have received.
30 de septiembre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Lynn
Thanks so much for shopping with us and leaving a 5* review!
Sleep well,
Ethical Bedding
Brilliant pillowcases
Brilliant pillowcases! I ordered the eucalyptus pillowcases. They are so soft and feel absolutely amazing. I will definitely buy a fitted sheet and duvet cover to go with! 100% recommend to everybody. Love, love, love the company and what they stand for. My friend and mother in law ordered themselves a pair too after seeing mine!
16 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi there,
Thank you so much for your amazing review.
We’re thrilled to hear you love your eucalyptus pillowcases and that they’ve made such a good impression with friends and family too!
Sleep well,
Ethical Bedding
Ordered a pregnancy pillow and it…
Ordered a pregnancy pillow and it arrived very quickly. It's super soft, comfortable, and came with a nice tote bag. Would recommend.
30 de agosto de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Jules,
We really appreciate you taking the time to share this - we’re so happy you’re loving your pregnancy pillow and that it arrived quickly and safely.
Sleep well,
Ethical Bedding
Brilliant eucalyptus silk pillowcases…
Brilliant eucalyptus silk pillowcases and sheets from a brilliant small ethical company. I was recommended the eucalyptus silk pillowcases by a Charlotte Tilbury senior makeup artist as she said they were the best for your skin and I I love the them. I have now had to buy for all my daughters who having bought silk and other pillowcases now love these the best. I have also just bought the eucalyptus bedsheet set for a very sweaty male who also loves them and prefers them to cotton. I am happily waiting for them to be shipped to me as they are worth the wait.
26 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi there,
Thank you so much for your amazing review - we’re thrilled you and your family are loving the eucalyptus silk bedding. It’s wonderful to hear it came recommended and that it’s now a household favourite! We really appreciate your continued support.
Sleep well,
Ethical Bedding
1 year on…
I invested in 3 new duvets about a year ago. Decided to revamp everyone’s bedding, especially with 2 teenage sons who constantly complained of over-heating. I wanted to write an update because it’s been a year of great sleep and constant temperature (even during the hot summer we had!). I was attracted to the company because of their ethical stance and feel it has been a great investment. This year will be investment in sheets and duvet covers. If a product is this good, it’s worth the wait.
5 de enero de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Nikki,
We’re so grateful for your thoughtful update - it means a lot to hear how well your duvets have performed over the past year, especially through every season. It’s feedback like this that keeps our team inspired to create products that genuinely improve sleep.
Sleep well,
Ethical Bedding
Silky smooth and ethical.
The quality is perfect, the eucalyptus sheets and pillowcases are deliciously soft on the skin as well as gorgeous to the eye. But even more important is the trouble the company takes to provide the most ethical manufacturing process which ensures a decent wage for all involved and minimal harm to the environment.
26 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Noirin,
Thank you so much for your kind words - we’re delighted you love the quality and feel of your eucalyptus bedding. It’s wonderful to hear our commitment to ethical manufacturing and sustainability resonates with you too.
Sleep well,
Ethical Bedding
Beautiful bedding and packed with care
Beautiful bedding and packed with care. The fabric is so soft and light against skin. It definitely aids sleep
26 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi there,
Thank you so much for your lovely review.
We’re delighted to hear you’re enjoying your new bedding and that it’s helping you sleep better. We take great care in packing every order, so your kind words really mean a lot to the team.
Sleep well,
Ethical Bedding
Loving our pillow cases
Loving our pillow cases. Currently doing up our house and when we finish our redecorating we'll definitely be kitting out each bedroom with Ethical Bedding
20 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Garmon,
We really appreciate your lovely review - we’re thrilled you’re enjoying your pillowcases and can’t wait to help finish your home once your redecorating is complete.
Sleep well,
Ethical Bedding
Fantastic quality!
Fantastic quality!! Takes a little while to come in but well worth the wait.
1 de mayo de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi there,
Thank you so much for your kind review - we’re thrilled you love the quality of your bedding and that it was worth the wait!
Sleep well,
Ethical Bedding
High quality eucalyptus silk
I'd never heard of eucalyptus silk before but it's lovely and soft to sleep on and the forest green colour is devine. Received great service when I contacted the team and fast shipping to London.
20 de enero de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Amanda,
We’re delighted to hear you’re enjoying your eucalyptus silk bedding and that our team could help make everything smooth and quick. The forest green is such a beautiful choice - thank you for sharing!
Sleep well,
Ethical Bedding
Eucalyptus silk bedsheet
Their eucalyptus silk bedsheet is luxurious and smooth. After several months of use the fibers still feel tightly woven as new with no noticeable signs of wear or snag.
1 de mayo de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Ryan,
Thank you for your wonderful review - we’re so happy to hear your eucalyptus silk bedsheet has stayed smooth and luxurious even after months of use. That durability is exactly what we aim for!
Sleep well,
Ethical Bedding
The quality of the bedding is lovely…
The quality of the bedding is lovely and I think the ethicams of the company are faultless
26 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Bev,
We really appreciate your kind words - it means a lot to know you love the quality of our bedding and value our ethical approach. Thank you for supporting what we stand for.
Sleep well,
Ethical Bedding
Wonderful silky soft bedding
Wonderful silky soft bedding, absolutely love it.
Great customer service. Will be buying more.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Kay,
Thank you for your lovely review - we’re so happy you’re enjoying your silky soft bedding and had a great experience with our customer service team. We can’t wait to welcome you back again soon!
Sleep well,
Ethical Bedding
Respuesta de Ethical Bedding
Hi Emma,
Thank you so much for your kind words - we’re delighted you love your bedding and that it feels as soft and breathable as intended.
Sleep well,
Ethical Bedding
Super ethical silk bedding
Super to find ethically produced eucalyptus silk pillowcases, ideal for hair which tends to frizz. These are a delight to sleep on.
1 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi there,
Thank you for your lovely review - we’re delighted you’re enjoying your eucalyptus silk pillowcases and that they’re proving gentle on your hair as well as comfortable to sleep on.
Sleep well,
Ethical Bedding
The best bedding I’ve ever had
The best bedding I’ve ever had. What a fantastic company with outstanding values.
25 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi there,
Thank you for your amazing feedback - we’re so happy to hear you’re loving your bedding and that our values resonate with you. Your kind words mean a lot to the whole team.
Sleep well,
Ethical Bedding
Outstanding quality
Outstanding quality and great customer service. Ordering few times for Ethical bedding and never been disappointed. Had to wait for my last order a bit longer, but customer service contacted me and asked me if I'm willing to wait because of recent supply issues. The waiting time was around 3 weeks extra, but not a problem for me. I got my order couple of days ago and again amazing quality products!
24 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Jenny,
Thank you for your lovely review and for being such a loyal customer - we’re so pleased you’ve had consistently great experiences with us, even through recent supply delays. We truly appreciate your patience and ongoing support.
Sleep well,
Ethical Bedding
I just love the product
I just love the product, its beautifully soft and also long lasting, as long as you treat it with care and follow the clear instructions. I bought mine about 5 years ago, and still enjoying the benefits.
26 de octubre de 2025
Opinión espontánea
Respuesta de Ethical Bedding
Hi Terry,
Thank you for your lovely review - we’re so happy to hear you’re still enjoying your bedding after all these years. It’s amazing to know the quality has stood the test of time!
Sleep well,
Ethical Bedding
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