Professional, empathetic and knowledgeable. Was called out in the middle of the night and was able to solve the issue. Excellent service. Shout out to Kenny- thank you for your help.
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Consulta las opiniones de los clientes
Been with Hewers for a number of years under their failsafe plan.....receptionist girls and engineers you cannot really fault. Today though was an exception, Alan and Alfie visited to service my bo... Ver más
Gren visited my property today to complete maintenance on my boiler. Had issues with accessing loft hatch as landlord didn’t provide key. Hewer then sorted this out on behalf of landlord so the job... Ver más
La empresa ha respondido
Incredible job from Ryan gough, very kind, friendly and informative engineer, answered any question and was polite throughout ….. showed us how it all worked and made sure we was happy with everything... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
The Region's Leading Facilities Management Company. Providing Domestic Gas Servicing, Maintenance & Boiler Installation. Commercial Gas Services. Mechanical & Electrical Services and Renewable Energies. We have a manned Call Centre 24/7, 365 days a year.
Información de contacto
Hewer Facilities Management Ltd, Unit G/1, The Aquarius Centre, Edison Close, GL2 2FN, GLOUCESTER, Reino Unido
- 01452 525854
- suggestions@hewerfm.co.uk
- failsafeplan.co.uk
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Ha contestado el 100% de las opiniones negativas
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25 anson place visit
The gas engineer that came for the inspection to be carried was brilliant and quite friendly. Was quite experienced and knowledgable and gave me some tips on making use of the boiler.

Respuesta de Hewer Facilities Management Ltd
Polite friendly and good communication
Polite friendly and good communication. Cleaned up after himself. Fixed the problem no trouble. Very happy so thank you

Respuesta de Hewer Facilities Management Ltd
Very professional and friendly
Very professional and friendly. My Radiator was fix very quick and in time.

Respuesta de Hewer Facilities Management Ltd
Adam was friendly and professional…
Adam was friendly and professional sorted the problem out that day! Can’t thank him enough!

Respuesta de Hewer Facilities Management Ltd
Excellent Job
The staff was very professional. He was very polite and friendly though out the job and seems like he knew his job exceptionally well. He superbly explained me what he was doing when conducting safety checks in 44 Jackson Road. Excellent job.

Respuesta de Hewer Facilities Management Ltd
Lovely helpful and got the work done 👍🏻
Lovely helpful and got the work done 👍🏻

Respuesta de Hewer Facilities Management Ltd
Mohammad Rahim
Mohammad Rahim
He was very helpful. I needed him to only fix one of the radiators in the house initially but we had been out of heat and hot water for the last two days and he helped me get the heat back on today even though it wasn’t on his job’s list. My other appointment was not until next Monday. With two little kids in the house it was going to be a horrible week in the cold but Mohammad took the time to help us out straight away and fix the problem. Can’t thank him enough!!!

Respuesta de Hewer Facilities Management Ltd
Lee was really helpful & friendly
Lee was really helpful & friendly! Sorted the issue straight away - thank you!

Respuesta de Hewer Facilities Management Ltd
Huge thank you to Lee Sheriff
I was only supposed to be supplied with some electric heaters this afternoon as my boiler stopped working over the weekend but Lee Sheriff was due to complete the job tomorrow and came in to see if he could sort it out quickly. Luckily he knew exactly what was wrong after a few minute inspection and he completed the job in record time, Thank you Lee Sheriff.

Respuesta de Hewer Facilities Management Ltd
Great service
Great service from Lee Sheriff prompt attendance and completed the work. Also very patient with my 7 year old and all his questions....!! He left a little bag here though with some tools in, hopefully someone can get a message to him!

Respuesta de Hewer Facilities Management Ltd
Many thanks to Lee sheriff for sorting…
Many thanks to Lee sheriff for sorting my radiators out! Quick, professional and curious.

Respuesta de Hewer Facilities Management Ltd
Lucas completed an excellent standard…
Lucas completed an excellent standard of work today, and corrected many previous faults in system. Thank you so much, appreciated!

Respuesta de Hewer Facilities Management Ltd

Respuesta de Hewer Facilities Management Ltd
Excellent service
On time. Experienced engineer. Left site spotless. Many thanks

Respuesta de Hewer Facilities Management Ltd
Steve - great service
Great service today from Steve. Informative, clean & tidy!

Respuesta de Hewer Facilities Management Ltd
Great
Mo came and was extremely professional helpful and patient. Highly recommended

Respuesta de Hewer Facilities Management Ltd
Mohammed Rahim - Excellent Service!
Mohammed Rahim provided an excellent service and was at the property within 2 hours of raising a fault with our heating and hot water. Lovely man with great work ethic and very good at explaining technical issues to me (a non technical customer) on what the problem was and how he had rectified it. Great service.

Respuesta de Hewer Facilities Management Ltd
Replacement heating system in a military quarter
Bailey, Corey & Brenan - Outstanding work replacing the heating system in a military quarter.
Professional throughout and tidied up after themselves each day which meant there was minimal disruption 👍

Respuesta de Hewer Facilities Management Ltd
Top Service from Hewer- Thanks to Bailey
We have been without working gas boiler since 10 days. Although living in military housing, on the very first day Bailey from Hewer arrived to help and recommended new set of boiler when he had a first glance at the issue.
Upon parts being delivered, Bailey again provided a top service by replacing new boiler at no time. He was very helpful, was able to give information on what’s being required and requested through the chain with minimal delay. All round very professional conduct and delivery of top service, him as individual engineer who represents Hewer. Very glad to have boiler sorted and finally heating is back.

Respuesta de Hewer Facilities Management Ltd
Skills Galore - no problem insurmountable!
Paul is an absolutely lovely person and super knowledgeable! He identifies issues and deals with them promptly and efficiently. Knowhow, skills, experience and personality! What a combination! Thank you Paul and thank you Hewer.

Respuesta de Hewer Facilities Management Ltd
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