First Parking Opiniones 219

My 18 year old son had gone everyday in May and June during his A levels to the University of Hertfordshire Library to study. The parking was set up on the First Parking App and the payment made each day automatically. On 1st June the car details disappeared from the app which resulted in three days where the parking costs did not go through and he was issued with three separate parking fines by First Parking. He appealed with evidence to show that all the days in May the payments had gone through and for some reason beyond his control, the car details were not on the app and the payments did not. He got a rejection for the three days (1st - 3rd June) resulting in an 18 year old student studying for his A levels being levied with a total of £240 fine.
They should look at their own systems before penalising young students.

Buongiorno, ieri domenica 22 giugno mi hanno fatto attendere circa 1 e 20 sotto il sole, ho dovuto chiamare 4 volte, ogni volta la risposta era “ arriviamo fra 10 minuti, alla fine mi sono venuti a prendere con una Fiat 500 base tutta sporca, eravamo 2 adulti e 1 valigia, lascio a voi immaginare…
Non lo consiglio assolutamente, non sono seri, non affidabili

This business is unethical and non compliant with the regulations of its own regulatory body the BPA. They need to be reported for unethical practices. They gave one of our third party suppliers a fine for being over by under 4 seconds. LITERALLY 4 seconds!!! Absolutely shocking considering that they issued a fine without giving a grace period and then also rejected the appeal knowing for well that it is in breach of their own code of practice, i.e. their own regulatory body/accreditation body's code of conduct! and ! A complete and blatant disregard of the fact that they are in breach of the code of conduct set out by their own regulatory body by not allowing for a grace period, not to mention again the shocking fact that it was just over 3 seconds, less than 4 seconds!!! completely unethical and am not sure how they are still being allowed to operate by the BPA which is meant to be ensuring that they are not in breach of their own code of conduct and that their practices are adhering to the standards. Also considering the blatant disrespect and refusal to even consider the fact that it was Literally 3 seconds, we will be reporting them to all relevant authorities and regulatory bodies so these practices stop and we urge any other victims to do the same.

Ottima esperienza, appena atterrata in meno di 10 minuti la navetta era già arrivata, i ragazzi simpaticissimi e gentilissimi. Ci ritornerò sicuramente

Another member of NHS staff. I was attending an emergency in A&E as an on-call Doctor for DPOW hospital. Came back to a ticket and they dismissed the fact I was attending a medical emergency when I appealed. Ended up paying but it sticks in the throat.

I have been fined for parking at Nottingham city hospital where I work. I pay monthly to park there but unless I arrive an hour before I start work there are no parking spaces available. Surely this is an unfair transaction where I pay but do not have an available parking slot. Why am I being fined for parking when I am paying for a space already ?

Would give minus stars if I could... absolute robbing b****rds. Unfair, rude, no care whatsoever about people, just bothered about who they can thieve money off next. If you see their logo on the car park sign just probably leave and park somewhere else

aspettato la navetta 45 minuti, al ritorno ancora peggio, 1:30 ad aspettare, una volta arrivati siamo saliti uno sopra all’altro nella navetta perché non c’erano i posti per tutti ed ha accompagnato persone che avevano l’auto all’interno di altri parcheggi. Assurda come cosa. Dopo un volo che è atterrato alle 11 di sera, vorresti solo ritornare a casa e invece abbiamo passato la serata in balia dell’autista che ti prendeva in giro a telefono, dicendo ogni volta 10 minuti e sono lì

Purtroppo meno di una stella non si può dare , per me è ZERO stelle. Esperienza super negativa, all' aeroporto abbiamo aspettato più di 40 minuti che arrivasse la navetta o meglio un camioncino fatiscente e sporco, l'autista alle mie lamentele ha risposto, in modo molto maleducato, che se avessimo voluto una navetta in meno tempo avremmo dovuto prendere un'altra compagnia e pagare di più....Arrivati al garage un altro cliente ha trovato la macchina graffiata e il tizio , con molta superficialità, ha risposto che i carrozzieri erano chiusi di domenica e di tornare il giorno seguente che avrebbe "fatto una passata di cera".....non ho parole.....

I received a Direct Collection Bailiff letter 29/3, for a parking contravention in Feb. This is the first i have heard of the issue. We park in this car park every week and wasn't aware the parking rules had changed. I am 'happy' to pay the original PCN. Very frustrating! I have attempted to contact both DCBL and First Parking LLP, no luck as yet.

I paid via paybyphone while parking at Sussex University - which was so unnecessarily lengthy and time-consuming it was like a joke, but I did so anyway as I had a talk to attend. One week later, I received a penalty notice, which I appealed with proof I had paid. The appeal was refused anyway. It's highway robbery.

Unfair, not logical, pick and choose, dont follow their own rules.

Lasciate perdere per nulla professionali pessima esperienza.

I parked my car in one of their car park, but the machine didn’t work, they gave me a fine which I refused then they send me to court. I had to pay £££ for the parking , this is criminal, i really don’t have time to deal with it , but anyone please be very careful with this company , thieves!

Car park barriers (at hospital site) regularly fail to open. This happens repeatedly and has for many months. Often wait 15-20 minutes to get through on the phone in order to get the gates open.

Awful company to deal with - delivered a job to a hospital as we are a preferred supplied, had to move 15 boxes x 12kg a box, had a sign in my car stating i was delivering and yet got a ticker as attendant more than likely couldnt read! Tried to appeal but they were not interested. I was trying to do my job.

DISGUSTING - I parked at Springfield hospital to attend some training as a staff member paid using Ringo. I then received a fine through the post stating I had not paid enough as there was a time difference. I appealed stating that A) I had to wait for a parking space and B) could not get any reception as it is an underground car park, after three attempts I left my car and went outside and had to re enter the details and my payment was accepted. I sent my receipt to show I had paid, the appeal was considered the same day (a matter of hours) but it was rejected. The next day I receive another letter with Bright RED across the top a very threatening tactic in my view stating I must pay. I have had to pay the fine because I would not want to run the risk of any increase. I will be informing our CEO of the hospital as I feel the aggressive nature of the company is unacceptable!! I am disgusted!!!!!!!!!!!!!!!!!!
WARNING WHEN ENTERING A CAR PARK MAKE SURE YOU PAY FROM THE MOMENT YOU ENTER BECAUSE IF YOU DON'T YOU WILL BE FINED!!!!!!

Absolute scammers!!!! Was waiting for my parking permit to be issued by University of Sussex of which I had an email stating that while the application was being processed I should pay no parking fees. I received a parking fine, appealed which was successful. I subsequently received a further 3, appealed them and all have been rejected at every Avenue . I have all evidence showing that my application was being processed (since been granted) and that no money should be paid. Absolute crooks and just after money money and more money. No care for what is correct and right!

gestito da personalòe maleducato e arrogante, ho prenotato vallet, ma mi hanno fatto attendere 50 minuti al freddo ache se avevano detto 20 minuti e il dipendenye si è presentato con una panda invece che con la mia auto minacciandoci di lasciarci a piedi e gridando per tutto il tratto. comportamento inqualificabile. da evitare

they are thug, I got two penalties at Royal Holloway University, my car permit was in process I was under the impression that I was cover while it was being processed. I request them to cancel at least but it seems they don't care.