I have used fitpro for 8 years as my insurer as a fitness instructor. This year when I have attempted to pay my renewal online the link returns an error code each time. I am on my third calling attemp... Ver más
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Consulta las opiniones de los clientes
M FitPro has been absolutely brilliant for my personal and professional development. Every course I’ve completed has helped me grow as a coach and better support my clients, especially the w... Ver más
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Great course, amazing mentors who regularly reach out to assist and check in progress. I am currently carrying out the Leve 3 course, looking to become a PT and online fitness coach. I would like t... Ver más
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I've been a member of Fitpro for over 25 years. They've never failed to deliver on consistent, top notch training and their customer service is prompt, professional, personalised and energetic -... Ver más
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Información sobre la empresa
Sobre FitPro - Fitness Professional CPD Education
Escrito por la empresa
We are FitPro, the fitness industry’s trusted global influencer. Join our community for the best insurance, high-quality education, content and music. Let us support you.
What we offer you:-
Trusted public liability insurance. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you
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Over 95 CPD courses from world-class educators to support your professional development
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Insightful and practical content to keep you in touch with what's new in the fitness industry
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Great music, professionally mixed for your classes, delivered through our app MyGroupFit
OUR PHILOSOPHY
Founded in 1990, by Jane Waller and Brent Hallo, FitPro launched a bunch of firsts into the UK fitness industry, and created a globally recognised body that provides support, education and services to the fitness industry. Naturally, we're proud that FitPro has welcomed over half a million fitness professionals through our door.
PERSONAL TRAINER INSURANCE
Having insurance is a fundamental part of being a true fitness professional, and it’s important to know you are getting the right cover. Whether you’re a student or teacher, a studio owner or run retreats, FitPro has the right insurances for you – after all, we’ve been fitness specialists for over 30 years.
WORLD-CLASS CPD EDUCATION
With over 95 online courses you can stack up CPD points and learn vital skills to push your career forwards. There’s a vast choice: from menopause to nutrition, S&C to special populations … the list goes on.
FITPRO MEMBERSHIP
Sign up for a membership package and be supported in your career with the latest education and knowledge.
MUSIC
MyGroupFit (part of the FitPro family) has served the UK health and fitness industry for over 25 years. We deliver the best professionally mixed music compilations and music licensing for instructors and fitness and leisure facilities.
Información de contacto
85 Great Portland Street, First Floor, W1W 7LT, London, Reino Unido
- +44 (0)20 8586 0101
- info@fitpro.com
- fitpro.com
4,4
Excelente
304 opiniones
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Respuesta de FitPro - Fitness Professional CPD Education
Hi Carole
Thank you for giving us 5 stars. It's great to hear that you found sorting out your professional insurance easy with us at FitPro. We're delighted to support you.
From all at the FitPro Team
Respuesta de FitPro - Fitness Professional CPD Education
Hi Gaynor
Thank you for your great review. We're delighted you found our services quick and easy. Thank you for renewing your FitPro professional insurance!
from all at the FitPro Team
Very easy to deal with on the phone in…
Very easy to deal with on the phone in the public liability insurance department!
24 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Linda
Thank you for your great review. We're delighted to that you've chosen to be a FitPro member so that we can support you as a fitness professional.
From all at the FitPro Team
Respuesta de FitPro - Fitness Professional CPD Education
Hi Stacey
Thank you for giving us 5 stars. It's great to hear that you found our services very easy to use. Thank you for choosing FitPro!
From all at the FitPro Team
Timelessly helpful
I’ve been a FitPro member since the 90’s. Always love the reminders of what we do and why.
17 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Kathy
Thank you for giving us 5 stars. We're so pleased that we can support you as a fitness professional and thank you for being such a loyal member of the FitPro community.
From all at the FitPro Team
I have been insured by Fitpro for many…
I have been insured by Fitpro for many years, the renewal process was time consuming today, I had to send in my certificates again in order to renew, you have all my information on file already,I shouldn't have to keep sending in my certificates.
16 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Sam
Thank you for your review and please accept our apologies for the frustration you experienced in renewing your FitPro Insurance.
We have looked into the situation and it appears that your old policy ran out on the 11 May, and your new policy didn’t start until 16 June. Due to that small period between your policies the system treated it as a brand-new policy, hence the request to submit your certificate(s) again. We did send an email reminder to renew in April, and it could be that this email went to the junk/spam folder.
For reference, we are looking to remove the requirement to submit qualifications & certificated as part of the purchase process, however, we understand that will be of little consolation in this instance.
Again, please accept our apologies for the frustrations experienced.
From all at the FitPro Team
Respuesta de FitPro - Fitness Professional CPD Education
Hi Derek
Thank you for the 5 star review. We always aim to deliver great service to our members.
From all at the FitPro Team
Disappointed
Struggling to login to the fitpro system to do the course.
Strength for pilates course was £84 reduced from £120 for lists of exercises and a few photos. Exercise lists not clear or detailed with how to do exercises in list. No engagement except exam at end and no videos of exercises or instructor engagement throughout.
Didn't add anything I didn't already know as a pilates instructor.
Really disappointed. Very reluctant to book any other courses.
3 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Dear Kate
Thank you for your feedback.
We are committed to offering CPD education to meet a broad range of learning styles, including text, quizzes and video. We also check in with every learner to see how you are getting on, to give you the opportunity to raise any issues with us, or to ask for additional support.
We can see that you have completed 17 out of the 44 modules of the course, of which the later modules do contain video, so you may have missed this.
We can also see that you have not received your check in email yet, as we check in with learners 4 weeks after signing up to ensure plenty of time to check out all of the course.
We are always open to your feedback, and getting in touch with us directly would give us the opportunity to offer you an alternative course that would meet your needs better.
If you'd like to get in touch to discuss this further, please email us info@fitpro.com
Instructor insurance
Instructor insurance was really easy to set up using the Website. All the information needed to make a decision was easily accessible. Lots of other useful information too eg CPD
8 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Dear HDB
Thank you for your 5 star review! We're delighted you've chosen FitPro, and we are looking forward to supporting you with CPD and information for your career.
From all at the FitPro Team
They are really quick in sending the…
They are really quick in sending the certificate and reminding you that your insurance is about to expire.
8 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Edwin
Thank you for your great review of FitPro. We're so pleased that we can support you as a fitness professional and that we can make getting insurance an easy process for you.
From all at the FitPro Team
Respuesta de FitPro - Fitness Professional CPD Education
Hi Christina
Thank you for your great review of FitPro. We're so pleased that we can support you as a fitness professional and that you find our services valuable.
From all at the FitPro Team
FitPro are fantastic and so helpful
I had a bit of trouble getting my membership set up. Teresa at FitPro went above and beyond to help me. Nothing was too much trouble for her. She helped me set up my membership and is fantastic.
They offer lots of great training opportunities , with some amazing teachers and very reasonable prices.
Can't recommend them highly enough.
6 de junio de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Caroline
Thank you for your great review. We are delighted to support you with your FitPro membership and we're looking forward to supporting you in your fitness career.
From all at the FitPro team
very good webinars
very good webinars, all have been extremely educational and engaging
28 de abril de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Craig
Thank you for your lovely review. We are delighted that you're finding FitPro webinars so useful. We are always striving to deliver expert education and webinars to support our members. Thank you for trusting us with your education!
From all at the FitPro Team
Relevant updated training
28 de abril de 2025
Another incredible webinar
Another incredible webinar - I’m never disappointed with content. Thank you. 🤩
17 de abril de 2025
Opinión espontánea
Respuesta de FitPro - Fitness Professional CPD Education
Hi Margaret
Thank you for your lovely review. We are delighted that you're a repeat attendee to FitPro webinars and that they're giving you the content you need. Thank you for trusting us with your professional development and taking advantage of all that FitPro membership has to offer!
From all at the FitPro team
Customer Service 💪😄👍
I’ve been a professional with FitPro for many, many years, their customer service is outstanding.
As a personal trainer with clients overseas and also in the uk I no longer waste time searching for all of my insurance needs.
29 de abril de 2024
Respuesta de FitPro - Fitness Professional CPD Education
Hi Jon
Thank you very much for your 5 star review, and thank you for being a FitPro member for all of these years - we are delighted we could support you in your long and successful career.
From all at the FitPro team
Loaded Movement Training CPD
Really clear and well-organised information which will enable my clients and I to get as much benefit from our ViPRs as possible. Good on movement types, safety, and progressions and regressions - overall very impressive.
28 de enero de 2025
Opinión espontánea
Respuesta de FitPro - Fitness Professional CPD Education
Hi Carol
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that found the Loaded Movement Training course so helpful. Thank you for trusting us with your education.
From all at the FitPro Team
Fitpro do it again awesome job
Iam a chiropractor and am seeing an increasing number of people with varying degrees of hypermobility it is something iam very interested in and Freya was really informative thankyou fit pro
31 de enero de 2025
Opinión espontánea
Respuesta de FitPro - Fitness Professional CPD Education
Hi Janette
Thank you for your great review. We are delighted that you enjoyed the FitPro webinar with Freyja Spence on Working with hypermobile clients. We are always striving to deliver expert education and webinars to support our members. We are delighted that you found it so informative and useful. Thank you for trusting us with your education!
From all the FitPro Team
Great supportive materials and tough…
Great supportive materials and tough quiz and exam, which, on passing, made you confident of knowing the material. Only negative was the reference to NZ population which is not relevant to my situation.
But I now feel confident in expanding my sessions to include more elderly participants.
17 de enero de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Vanessa
Thank you for your 5 star review! We're delighted to support fitness professionals with our CPD courses - and it's great to hear that you find the format gives you confidence to apply your hard won knowledge. Thank you for trusting us with your education.
From all at the FitPro Team
Fitpro cpd course - functional strength training for the aging population
Easy to access
Excellent presentation by tutor
Lots of info that I can use and put into practice
5 star ⭐
Thank you fitpro
2 de enero de 2025
Respuesta de FitPro - Fitness Professional CPD Education
Hi Claire
Thank you for your lovely review. We are delighted that you enjoyed the CPD education on Functional Strength for the Aging Population. We are always striving to deliver world-class education to support our members, and we are delighted you are able to apply your new knowledge. Thank you for trusting us with your education
From all at the FitPro Team
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