Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I used Float for the first time. The reserve amount has not been released back to me for almost two weeks now. The reserve has not been released naturally or automatically. I contacted Float to assi... Ver más

Valorada con 5 estrellas sobre 5

Float is overall a great product. It’s simple virtually no setup checkout process is a breath of fresh air compared to almost every other BNPL offerings in the market. The login portal is simple a... Ver más

Valorada con 5 estrellas sobre 5

I LOVE THE FACT THAT I CAN BUY (AND RECIEVE THE SAME TIME) NEW APPLIANCES AND PAY OVER A FEW MONTHS. IT IS REALLY INTEREST FREE! I ABSOLUTELY WOULD RECOMMEND FLOAT TO ANYONE NEEDING TO BUY ITEMS BUT D... Ver más

Valorada con 5 estrellas sobre 5

The actual experience was nothing short of magical. It was evident that Float takes great pride in delivering top-notch experiences, and they succeeded in exceeding my expectations. What truly sets Fl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pago

Escrito por la empresa

Float is a card-linked instalment platform that lets you split any VISA or Mastercard credit card purchase into an interest-free monthly instalment plan. Shoppers get up to 24 months to pay and there is no interest or fees* and no sign up process. It’s the better way to pay with a credit card – shoppers get to enjoy their purchases today, pay for them over time and they don’t take out any extra credit to do so, either. *Standard credit card terms and conditions will still apply. Welcome to Float.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Float reserved the full amount, same as paying full price

I used Float for the first time. The reserve amount has not been released back to me for almost two weeks now. The reserve has not been released naturally or automatically. I contacted Float to assist me and they refused to confirm with my bank that the funds can be released. I asked them to cooperate with me and confirm with Absa that it's okay for Absa to release the reserve since they have successfully deducted this first instalment.

My budget was never to buy using the full amount, I had planned to pay in instalment as agreed. But as it stands all the money has been taken and it's almost two weeks since I made the purchase. This has caused a great deal of financial distress. My credit card is seating on a negative balance because of this and this will mess up my credit score.

21 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Experience

I had an absolutely amazing experience! From the first instalment to the last, and exceeded my expectations. The service was smooth, professional, and genuinely customer-focused. You can really tell they care about delivering quality and making sure clients place future orders using the platform. I’ll definitely be coming back and highly recommend them to anyone looking for an easy way to pay for your order in instalments.

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I've just tried purchasing from revibe…

I've just tried purchasing from revibe through float . Instead of paying for the installment amount shown , from my bank confirmation the amount shown is the total amount not the installment amount

21 de marzo de 2026
Opinión espontánea
Logotipo de Float

Respuesta de Float

Hi Chantal,

Thank you for your feedback. We are sorry for any inconvenience you encountered. We value your input and are committed to assist you adequately.

Float is a card-linked instalment platform that lets you split any Visa or Mastercard credit card purchase into an interest-free monthly instalment plan. To clarify, the core benefit of Float is that it allows you to make big purchases without being charged the full amount upfront, which gives you time to manage your credit card repayments instead of dipping into your cash.

At the time of purchase, the full purchase amount gets reserved on your credit card, but only the first interest-free instalment will be charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.

We make sure to explain this process in detail in our "How it Works" pop-up, the instalment schedule at the time of purchase, and on our website. The goal is to ensure that you can manage your finances easily without taking on any new credit or facing additional charges.

We are disappointed to hear your experience but value your feedback. If you have any further concerns, please reach out to us on support@float.co.za so we can adequately assist you.

Regards,
The Float Team

Valorada con 5 estrellas sobre 5

Great service

Great service, easy to make use of and they send reminders about upcoming payments.

19 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I SO LOVE FLOAT!!!

I LOVE THE FACT THAT I CAN BUY (AND RECIEVE THE SAME TIME) NEW APPLIANCES AND PAY OVER A FEW MONTHS. IT IS REALLY INTEREST FREE! I ABSOLUTELY WOULD RECOMMEND FLOAT TO ANYONE NEEDING TO BUY ITEMS BUT DONT HAVE THE CAPITAL, ESPECIALLY IN THIS FINANCIAL ECONOMY. I ALSO LOVE THAT THEY HAVE A DASHBOARD TO DOUBLE CHECK EVERYTHING AND ITS REALLY HELPFUL THAT THEY SEND REMINDERS OF WHEN PAYMENTS WILL BE TAKEN OFF ETC. THANK YOU TO WHOEVER HAD THIS BRILLIANT IDEA!

1 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Happy new customer...

I am still relatively a new member still trying to figure out how exactly this product works, the pros and cons. However, so far I don't have any complaints, I am a happy client and will definitely use it for much bigger purchases going forward because I started with small transactions just to get an understanding first.

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product, just one inconvenience

I like the fact that no credit enquiry is required as that tends to affect your credit score. I do dislike the random auto renewal dates, especially because they sometimes take time to clear and if you had planned on using that money it becomes an inconvenience. Overall I’ve had a good experience with the product, it’s very easy and straightforward and I’ve even recommended it to 3 of my friends who have also made use of it.

29 de enero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más