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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I used Float for the first time. The reserve amount has not been released back to me for almost two weeks now. The reserve has not been released naturally or automatically. I contacted Float to assi... Ver más

Valorada con 5 estrellas sobre 5

Float is overall a great product. It’s simple virtually no setup checkout process is a breath of fresh air compared to almost every other BNPL offerings in the market. The login portal is simple a... Ver más

Valorada con 5 estrellas sobre 5

I LOVE THE FACT THAT I CAN BUY (AND RECIEVE THE SAME TIME) NEW APPLIANCES AND PAY OVER A FEW MONTHS. IT IS REALLY INTEREST FREE! I ABSOLUTELY WOULD RECOMMEND FLOAT TO ANYONE NEEDING TO BUY ITEMS BUT D... Ver más

Valorada con 5 estrellas sobre 5

The actual experience was nothing short of magical. It was evident that Float takes great pride in delivering top-notch experiences, and they succeeded in exceeding my expectations. What truly sets Fl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pago

Escrito por la empresa

Float is a card-linked instalment platform that lets you split any VISA or Mastercard credit card purchase into an interest-free monthly instalment plan. Shoppers get up to 24 months to pay and there is no interest or fees* and no sign up process. It’s the better way to pay with a credit card – shoppers get to enjoy their purchases today, pay for them over time and they don’t take out any extra credit to do so, either. *Standard credit card terms and conditions will still apply. Welcome to Float.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 57% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Float is a Great Product Offering

Float is overall a great product. It’s simple virtually no setup checkout process is a breath of fresh air compared to almost every other BNPL offerings in the market.
The login portal is simple and makes it easy to keep track of payment plans and other important information.

I’d recommend Float to anyone I know

26 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company has completely changed the…

This company has completely changed the way I shop. Being able to split payments interest-free is such a relief, especially when managing cash flow. The process is seamless, approval is quick, and everything is clearly explained—no surprises. It’s convenient, trustworthy, and genuinely customer-focused. Highly recommend to anyone who wants flexibility without paying extra.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Stuff

I have used Float a few times now and it has been really easy.

Checkout is quick, nothing confusing, and you know exactly what you are signing up for. It actually feels responsible and well managed.

I had a small question regarding the hold the first time I used it and customer service was really helpful and quick to respond, which made me feel a lot more comfortable using it again.

Everything is clear upfront and payments are easy to keep track of. Would definitely recommend if you want a flexible way to pay without any stress.

28 de enero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Honestly don’t understand the point of…

Honestly don’t understand the point of this company. Its easy and all but the whole amount was deducted from the get go. I could've just paid for the product immediately instead of taking this step?? FAQ’s aren't really clear. So would suggest using other platforms if you want to stretch out payments. I selected 6 months but whole amount was paid immediately.

30 de diciembre de 2025
Opinión espontánea
Logotipo de Float

Respuesta de Float

Hi Phillip,

Thank you for sharing your feedback with us.

At the time of purchase, the full purchase amount is reserved on your credit card but not charged. Only the first interest-free installment is charged upfront, and the remaining installments are charged monthly on the same date as your first payment.

The reserve (also known as a pre-authorization) is a hold against the available credit on your card, not a charge, and it is completely interest-free. This ensures that you can meet your installment repayments without overspending on your card. As you pay each installment, the reserved amount reduces to reflect the remaining balance of your purchase until the purchase is fully paid.

Your bank may also send a SMS notifications when funds are reserved, and the reserve may appear as “pending” or “uncleared” in your account.

We can assure you that this is explained on our website, FAQs and shopper agreement.

If you need any further clarification, please feel free to reach out to us on support@float.co.za. We are always happy to help.

Regards,
The Float Team

Valorada con 1 estrellas sobre 5

Don’t go with them

They advertise 6 monthly installments. But they reserve the full payment and basically want you to pay to unreserve the amount. What’s the point of a buy pay later when you have basically bought the product.

10 de diciembre de 2025
Opinión espontánea
Logotipo de Float

Respuesta de Float

Hi Samantha,

Thank you for sharing your feedback. We're truly sorry to hear about your experience. Your satisfaction is our top priority, and we want to address your concerns promptly.

Float lets you split purchases into up to 24 interest-free, fee-free monthly instalments, using your existing Visa or Mastercard credit card. To clarify, the core benefit of Float is that it allows you to make big purchases without being charged the full amount upfront, which gives you time to manage your credit card repayments instead of dipping into your cash.

At the time of purchase, the full purchase amount gets reserved on your credit card, but only the first interest-free instalment will be charged. A reserve is a hold against the credit you have available to spend, it is not a charge and completely interest-free. This ensures that you do not overspend and helps you to meet your monthly instalment. As you pay each monthly instalment, the amount reserved will reduce to the remaining balance of the purchase until your purchase is fully paid.

We make sure to explain this process in detail in our "How it Works" pop-up, the instalment schedule at the time of purchase, follow-up emails, and on our website. The goal is to ensure that you can manage your finances easily without taking on any new credit or facing additional charges.

We are disappointed to hear your experience but value your feedback. If you have any further concerns please reach out to us on support@float.co.za so we can adequately assist you.

Regards,
The Float Team

Valorada con 5 estrellas sobre 5

Stress reliever

Float helps to reduce stress of payments, the instalments without interest helps you to breath and budget properly without extra payments

1 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend Float

Float were very helpful ,efficient and accommodating , they processed the refunds that had to be issued very quickly when I had problems with incorrect items supplied by the merchant.

13 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth Payment

My Float purchase was clear from the get go and I was got timely notifications ensuring that the purchase went smoothly. Very smart initiative.

5 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

It’s good

Simple, works really well and quite reliable

1 de octubre de 2025
Opinión espontánea
Logotipo de Float

Respuesta de Float

Hi Hameed,

Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with our team.

Your feedback inspires us to keep doing our best.

Regards,
The Float Team

Valorada con 5 estrellas sobre 5

Buying a mountain bike

I bought a mountain bike from Cycle Lab and the lady at the till asked me if I want it on Float, she told me how it works, 4 equil payments with no interest and it took her under 1 minute to conclude the transaction. I am happy and my last payment was deducted this month so it worked for me

7 de agosto de 2025
Opinión espontánea
Logotipo de Float

Respuesta de Float

Hi Pieter,

We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us. Your satisfaction is very important to us and your review means a lot.

Thank you for your support.

Regards,
The Float Team

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