I used Float for the first time. The reserve amount has not been released back to me for almost two weeks now. The reserve has not been released naturally or automatically. I contacted Float to assi... Ver más
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Consulta las opiniones de los clientes
Float is overall a great product. It’s simple virtually no setup checkout process is a breath of fresh air compared to almost every other BNPL offerings in the market. The login portal is simple a... Ver más
I LOVE THE FACT THAT I CAN BUY (AND RECIEVE THE SAME TIME) NEW APPLIANCES AND PAY OVER A FEW MONTHS. IT IS REALLY INTEREST FREE! I ABSOLUTELY WOULD RECOMMEND FLOAT TO ANYONE NEEDING TO BUY ITEMS BUT D... Ver más
The actual experience was nothing short of magical. It was evident that Float takes great pride in delivering top-notch experiences, and they succeeded in exceeding my expectations. What truly sets Fl... Ver más
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Información sobre la empresa
Escrito por la empresa
Float is a card-linked instalment platform that lets you split any VISA or Mastercard credit card purchase into an interest-free monthly instalment plan. Shoppers get up to 24 months to pay and there is no interest or fees* and no sign up process. It’s the better way to pay with a credit card – shoppers get to enjoy their purchases today, pay for them over time and they don’t take out any extra credit to do so, either. *Standard credit card terms and conditions will still apply. Welcome to Float.
Información de contacto
The Bank, Rosebank, 2191, Johannesburg, Sudáfrica
- 0100126415
- support@float.co.za
- float.co.za
4,4
Excelente
122 opiniones
Ha contestado el 57% de las opiniones negativas
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La gente también ha visto
Good choice for down payments.
19 de diciembre de 2024
Opinión espontánea
Great to manage cash flow effectively
Great to manage cash flow effectively, gain an interest-free borrowing period, and maximize funds for short-term needs or rewards before payment is due.
7 de diciembre de 2024
Opinión espontánea
Money saver
It is easy over the internet and it helps me to save money with out paying interest. Thank you Float.
4 de noviembre de 2024
Opinión espontánea
A little worried
Firstly, you advertise that the amount is taken off monthly from my credit card but this is not the case. The whole amount was deducted and it shows on your website that I still owe the full amount less one installment. Also, when going onto your site, there is no breakdown of the installments...
YOU HAVE NOT ANSWERED MY QUESTION AGAIN - WHY NOT JUST USE MY CREDIT CARD DIRECT AND EXCLUDE YOU FROM THE TRANSACTION. THE FULL PURCHASE AMOUNT WAS DEDUCTED IN ONE INSTALLMENT FROM MY CREDIT CARD. SECONDLY - YOU HAVE NOT RESPONDED TO MY QUESTION ABOUT WHERE I CAN SEE THE SUPPOSED INSTALLMENTS
20 de noviembre de 2024
Opinión espontánea
Respuesta de Float
Hi Nicky,
Thank you for sharing your feedback with us.
At the time of purchase, the full purchase amount is reserved on your credit card but not charged. Only the first interest-free installment is charged upfront, and the remaining installments are charged monthly on the same date as your first payment.
The reserve (also known as a pre-authorization) is a hold against the available credit on your card, not a charge, and it is completely interest-free. This ensures that you can meet your installment repayments without overspending on your card. As you pay each installment, the reserved amount reduces to reflect the remaining balance of your purchase until the purchase is fully paid.
Your bank may also send a SMS notifications when funds are reserved, and the reserve may appear as “pending” or “uncleared” in your account.
We can assure you that this is explained on our website, FAQs and shopper agreement.
If you need any further clarification, please feel free to reach out to us on support@float.co.za. We are always happy to help.
Regards,
The Float Team
Very convenient payment option
Very convenient payment option. I like the reminders a few days before they deduct the fee from the card so you are not take by surprise.
19 de noviembre de 2024
Opinión espontánea
Great customer service
Great customer service. i bought my mother the Galaxy S24 Ultra so easy and peace of mind with the payment plan.
24 de septiembre de 2024
Opinión espontánea
Respuesta de Float
Hi Bongani,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with our team. Your feedback inspires us to keep doing our best.
Regards,
The Float Team
This isnt a loan
This isnt a loan. The bank holds 100% of what you owe them so you might as well just pay 100%.
8 de noviembre de 2024
Opinión espontánea
Respuesta de Float
Hi Ross,
Thank you for your honest feedback.
Float is a buy now pay later platform that lets you split purchases over up to 24 interest-free, fee-free monthly instalments using the available limit on your existing Visa or Mastercard credit card, without any application or credit check.
Think of it like an interest-free ‘budget facility’. Float does not issue loans, but rather work with your existing bank and credit card limit.
We hope this makes sense.
Regards,
The Float Team
Best ever
Very good system, great for splitting up big payments
31 de octubre de 2024
Opinión espontánea
Respuesta de Float
Hi Bernito,
We’re thrilled to hear about your experience with us. Your satisfaction is our top priority, and your positive feedback is the best reward we could ask for.
Regards,
The Float Team
Good service.
27 de octubre de 2024
Opinión espontánea
Respuesta de Float
Hi Reabetswe,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with our team. Your feedback inspires us to keep doing our best.
Regards,
The Float Team
Buying power with no interest
Was able to buy and payed later. Gives you the buying power you never had
3 de octubre de 2024
Opinión espontánea
Respuesta de Float
Hi Rendani,
We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us. Your satisfaction is very important to us and your review means a lot. Thank you for your support.
Regards,
The Float Team
They gave me my power back!
They gave me my power back by putting me first. Helped me purchase a new phone without involving long term contracts and debt! Highly preferred and recommended.
18 de septiembre de 2024
Opinión espontánea
Respuesta de Float
Hi Amore,
We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us. Your satisfaction is very important to us and your review means a lot.
Thank you for your support.
Regards,
The Float Team
Safer and reliable way to avoid long…
Safer and reliable way to avoid long term debts and interest. Highly recommended
9 de septiembre de 2024
Opinión espontánea
Respuesta de Float
Hi Masoko,
Thank you for your amazing review! We’re delighted to hear that you had such a positive experience with us. Your feedback inspires us to keep doing our best.
Regards,
The Float Team
Simply the best
Simple to sign up, hassle free, best payment option for all purchases. Would love this option from all the shops!
8 de septiembre de 2024
Opinión espontánea
Respuesta de Float
Hi Mr P,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority.
Regards,
The Float Team
Communication is great and it allows…
Communication is great and it allows you to make the big purchases with ease - very happy!
20 de agosto de 2024
Opinión espontánea
Respuesta de Float
Hi Angela,
We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us. Your satisfaction is very important to us and your review means a lot. Thank you for your support.
Regards,
The Float Team
Easy and Fast
Float provides a simple way to use your own credit available, but not actually "using" it, in order to purchase those bigger items.
27 de julio de 2024
Opinión espontánea
Respuesta de Float
Hi Owen,
We’re so grateful for your 5-star review! Thank you for taking the time to share your experience. It’s wonderful to know that we met your expectations.
Please don’t hesitate to reach out if you need anything in the future.
Regards,
The Float Team
Great experience
Great experience! Reminds me 7 days before deduction and keeps me upto date with the monthly reserve.
5 de agosto de 2024
Opinión espontánea
Respuesta de Float
Hi Charles,
We appreciate your wonderful feedback! It’s great to hear that you enjoyed your experience with us. Your satisfaction is very important to us and your review means a lot.
Thank you for your support.
Regards,
The Float Team
Greatest experience ever
Greatest experience ever. What I like the most is that my credit score is not affected. I didn’t overspend on my credit card, I love the constant communication I get from team. I definitely recommend it.
14 de junio de 2024
Opinión espontánea
Respuesta de Float
Hi Thabisile,
We’re so grateful for your 5-star review! Thank you for taking the time to share your experience. It’s wonderful to know that we met your expectations.
Please don’t hesitate to reach out if you need anything in the future.
Regards,
The Float Team
Brilliant efficient service
7 de junio de 2024
Opinión espontánea
Respuesta de Float
Hi there,
We’re so grateful for your 5-star review! Thank you for taking the time to share your experience. It’s wonderful to know that we met your expectations. Please don’t hesitate to reach out if you need anything in the future.
Regards,
The Float Team
Happy with their service and it is…
Happy with their service and it is quick to sign up.
18 de junio de 2024
Opinión espontánea
Respuesta de Float
Hi Mikayla,
Thanks for your feedback and for choosing to use Float - we appreciate the support.
Regards,
The Float Team
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