Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más

Valorada con 5 estrellas sobre 5

Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más

Valorada con 5 estrellas sobre 5

We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más

Valorada con 5 estrellas sobre 5

After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(267)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Experts in the field

Eddie worked with me to create an insurance policy that is tailored to my family and my property. He consulted with me, providing expert insights, and was clearly extremely knowledgeable.
Eddie kept in touch but wasn't pushy, and was genuinely pleased for me when I completed the purchase of my property - I feel like I can trust him to deliver a high quality service because of how much he made the effort to get to know my circumstances. I would 100% recommend Flood Assist to anyone who needs to insure a property with a flood risk.

5 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Flood Assist are a pleasure to deal with

Flood Assist are a pleasure to deal with. Where almost every other insurer would not include flood cover on our buildings insurance they came up trumps and at a very reasonable premium.

They are efficient and extremely helpful and for anyone struggling to get flood insurance cover I would strongly recommend getting in touch with them.

8 de abril de 2025
Valorada con 5 estrellas sobre 5

Great experience

Great, bespoke experience, wish I’d come across this company sooner! They went above and beyond to help me secure affordable home insurance for a particularly difficult property and managed it in a very tight time frame. A definite recommendation.

15 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Information

I have never dealt with this company before until now …..for days I’ve been contacting insurance companies all over England for quotes and human errors were made on the information given .When I eventually spoke to Floodassist I was very impressed with the help information and honesty with correct feedback given and now I have taken my home insurance to them .

17 de enero de 2025
Valorada con 5 estrellas sobre 5

Brilliant service

We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your help Callum. The company is very knowledgeable of people's concerns at being at risk
of flooding and the Flood Re scheme.
Would highly recommend using this company if you have concerns about your property being at risk.

13 de enero de 2025
Valorada con 5 estrellas sobre 5

Extremely helpful and knowledgeable

Everyone I've dealt with at Flood Assist has always been extremely helpful and knowledgeable, especially concerning more obscure flooding issues, which seem to confuse other brokers/insurers. They've also achieved good prices, against the odds. I regularly recommend them to others

31 de diciembre de 2024
Valorada con 5 estrellas sobre 5

usually switch insurers every year, but have stayed with flood assist

have stayed with flood assist for a second year, as their quote was so detailed and comprehensive and they price matched against a slightly cheaper quote I got, but where I could not be sure of the details on cover for communal areas. Grateful that they were able to provide insurance in the first year post-flood and still very competitive and great customer service

29 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Very helpful

Callum was extremely helpful and very fast in organising home insurance for us after a previous flood. Can’t recommend them enough!

26 de noviembre de 2024
Valorada con 5 estrellas sobre 5

Home insurance after flooding

After looking on line for home insurance after being flooded Oct 23 i found Flood Assist. After reading some of their reviews i gave them a call. I was really impressed with the adviser who took the time to really understand my needs. She found me a suitable insurance for my needs whilst making me feel confidence in the whole process

27 de agosto de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más