With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más
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Consulta las opiniones de los clientes
Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más
We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más
After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más
Información sobre la empresa
Escrito por la empresa
Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.
Información de contacto
Meadow View Oundle Road, PE8 5EG, Woodnewton, Reino Unido
- 01832770770
- liz.mitchell@floodassist.co.uk
- floodassist.co.uk
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Experts in the field
Eddie worked with me to create an insurance policy that is tailored to my family and my property. He consulted with me, providing expert insights, and was clearly extremely knowledgeable.
Eddie kept in touch but wasn't pushy, and was genuinely pleased for me when I completed the purchase of my property - I feel like I can trust him to deliver a high quality service because of how much he made the effort to get to know my circumstances. I would 100% recommend Flood Assist to anyone who needs to insure a property with a flood risk.
Specialist in flood risk properties
Attention to detail, responsive and easy communication
Excellent
Professional efficient prompt friendly service. I would highly recommend
Flood Assist are a pleasure to deal with
Flood Assist are a pleasure to deal with. Where almost every other insurer would not include flood cover on our buildings insurance they came up trumps and at a very reasonable premium.
They are efficient and extremely helpful and for anyone struggling to get flood insurance cover I would strongly recommend getting in touch with them.
You can always get what you want
In summary I purchase a policy from Fleet Assist because I got the cover I wanted at a price I wasn't expecting from people who were helpful cheerful and efficient.
Great experience
Great, bespoke experience, wish I’d come across this company sooner! They went above and beyond to help me secure affordable home insurance for a particularly difficult property and managed it in a very tight time frame. A definite recommendation.
Information
I have never dealt with this company before until now …..for days I’ve been contacting insurance companies all over England for quotes and human errors were made on the information given .When I eventually spoke to Floodassist I was very impressed with the help information and honesty with correct feedback given and now I have taken my home insurance to them .
Brilliant company always happy to help…
Brilliant company always happy to help & advise
Brilliant service
We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your help Callum. The company is very knowledgeable of people's concerns at being at risk
of flooding and the Flood Re scheme.
Would highly recommend using this company if you have concerns about your property being at risk.
No hassle.
Helpful,informative,easy to reach by telephone,no hassle.Highly recommended.
First class service every time I speak…
First class service every time I speak to flood assist. They look for the best coverage and nothing is too much for them
Extremely helpful and knowledgeable
Everyone I've dealt with at Flood Assist has always been extremely helpful and knowledgeable, especially concerning more obscure flooding issues, which seem to confuse other brokers/insurers. They've also achieved good prices, against the odds. I regularly recommend them to others
Flood Assist for good value flood insurance.
Flood Assist has yet again found us affordable, good value house and contents insurance, reflecting the fact that we are in a Thames River flood zone - although have never been flooded. Great people to deal with.
usually switch insurers every year, but have stayed with flood assist
have stayed with flood assist for a second year, as their quote was so detailed and comprehensive and they price matched against a slightly cheaper quote I got, but where I could not be sure of the details on cover for communal areas. Grateful that they were able to provide insurance in the first year post-flood and still very competitive and great customer service
Very helpful
Callum was extremely helpful and very fast in organising home insurance for us after a previous flood. Can’t recommend them enough!
Insurance made easy with lovely…
Insurance made easy with lovely friendly staff.
Home insurance after flooding
After looking on line for home insurance after being flooded Oct 23 i found Flood Assist. After reading some of their reviews i gave them a call. I was really impressed with the adviser who took the time to really understand my needs. She found me a suitable insurance for my needs whilst making me feel confidence in the whole process
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