Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más

Valorada con 5 estrellas sobre 5

Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más

Valorada con 5 estrellas sobre 5

We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más

Valorada con 5 estrellas sobre 5

After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(267)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service and experience

Contacted FloodAssist after having a high renewal quote from our existing house insurance provider. Had a very good experience with them previously when they helped us with flood claim although we were not insured by them at that time.
Helen listened to our needs and within a couple of days came back with a couple of quotes which were much more acceptable to us.
We were very impressed and happy with Helen’s knowledge, suggestions, professionalism and a very friendly and approachable manner. Needless to say we have taken out one of the suggested insurances.
Could not recommend the experience and the service from FloodAssist more.

19 de abril de 2024
Valorada con 5 estrellas sobre 5

Brilliant Companyy

Very easy to speak to - no daft machines or never ending messages to listen to - they do exactly what a service company should do - good old fashioned first class customer service.

10 de abril de 2024
Valorada con 5 estrellas sobre 5

I received my home insurance renewal…

I received my home insurance renewal and was shocked by the premium quoted following a flood last year. Whilst out walking I met some one who had the same experience who suggested I contact Flood Assist. They were so helpful and took all details of my situation, and within days came back with a most competitive quotation. I cannot praise them more.

12 de marzo de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más