With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más
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Consulta las opiniones de los clientes
Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más
We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más
After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más
Información sobre la empresa
Escrito por la empresa
Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.
Información de contacto
Meadow View Oundle Road, PE8 5EG, Woodnewton, Reino Unido
- 01832770770
- liz.mitchell@floodassist.co.uk
- floodassist.co.uk
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Excellent service
Regular reminder of renewal. Prompt service. Improved premium.Excellent service
Helen was very helpful and never lost…
Helen was very helpful and never lost patience with me .
Excellent service and experience
Contacted FloodAssist after having a high renewal quote from our existing house insurance provider. Had a very good experience with them previously when they helped us with flood claim although we were not insured by them at that time.
Helen listened to our needs and within a couple of days came back with a couple of quotes which were much more acceptable to us.
We were very impressed and happy with Helen’s knowledge, suggestions, professionalism and a very friendly and approachable manner. Needless to say we have taken out one of the suggested insurances.
Could not recommend the experience and the service from FloodAssist more.
Great Company
Great Company, go the extra mile. Always get staff and don't have any delays in speaking to people. Very happy with their service.
Brilliant Companyy
Very easy to speak to - no daft machines or never ending messages to listen to - they do exactly what a service company should do - good old fashioned first class customer service.
Thanks to Callum and all the team
Thanks to Callum and all the team at Flood Assist for your great informative and friendly service. Good as ever, as we have come to expect! Thank you.
Flood assist
Callum from flood assist handled my home insurance very well and got me the best deal possible this year.
Very helpful
Very helpful. Very knowledgeable and wanted the best and right product for me.
Easy renewal
Good communication and proactive in…
Good communication and proactive in advising us that there were other insurance options. An excellent experience for us.
I received my home insurance renewal…
I received my home insurance renewal and was shocked by the premium quoted following a flood last year. Whilst out walking I met some one who had the same experience who suggested I contact Flood Assist. They were so helpful and took all details of my situation, and within days came back with a most competitive quotation. I cannot praise them more.
Professional insurance
Professional, well informed, polite, buying the insurance policy was completely without stress. I would recommend this company.
Absolutely excellent customer service
Absolutely excellent customer service.
Quick responses to queries and explanations very clear.
Thank you again, so helpful.
Good service from Callum
Callum persevered with a difficult…
Callum persevered with a difficult brief to get us cover
Excellent Customer Service
I got excellent customer service from Eddie Tesloff. He was so helpful in sorting out my house insurance, nothing was any bother to him.
A seamless experience provided by Eddie…
A seamless experience provided by Eddie who took all the stress out of finding insurance for me.
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