With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más
We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más
After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más
Información sobre la empresa
Escrito por la empresa
Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.
Información de contacto
Meadow View Oundle Road, PE8 5EG, Woodnewton, Reino Unido
- 01832770770
- liz.mitchell@floodassist.co.uk
- floodassist.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Excellent service. Helpful, sympathetic and knowledgeable. Helen was able to sort out an issue with our eligibility for the Flood Re scheme. We were very pleased with the quote and cover provided. We would certainly recommend Flood Assist to anyone.
Very helpful company
Callum was excellent helping me, my
mums house was flooded in Oct 23 and i was worried i wouldn't find an insurance company that would cover for flood damage again. I had never heard of flood assist and he explained what i needed to provide in order for the house to be registered and then provided me
with a quote covering everything i needed.
Callum was very helpful and quick to…
Callum was very helpful and quick to reply. Would recommend this company for property at risk of flooding. Competitive price .
From the outset
From the outset, we found Flood Assist to be empathetic, reassuring and professional. I would have no hesitation whatsoever in recommending them to others.
Very knowledgeable and helpful Flood Home Insurance…
Very knowledgeable and helpful with personal service which is a rarity these days.
Was also the most competitive rate, whsts not like.
Helping with insurance when nobody else…
Helping with insurance when nobody else could
Efficient.
Flood Assist are very efficient with renewals, I haven’t had to claim yet and hope they are as efficient if I do.
Excellent service
After struggling to find affordable insurance, having spoken to lots of insurers who couldn't help, I saw reviews for Flood Assist online. Gave them a ring and after chatting for a minute, two at the most, Liz spotted the issue and quickly went about solving it.
Excellent service and I wouldn't hesitate to recommend them, whether you have potential issues with flooding or not.
Excellent service
This is a complex building which raised a number of problem issues.
Everything was resolved with care and a truly professional approach.
Top service
Eddie was really flexible when I was in the middle of an outdoor expedition and losing reception, he enabled me to make several calls and get the insurance sorted. Last minute request from solicitors meant I was time precious, and Eddie made it all happen - even delaying his lunch!
Extremely helpful
Extremely helpful, understood the complexities of the requirements of the insurance.
Clear about what the insurance covered, answered clearly any queries.
Taking the stress out of flood insurance
Flood Assist have been fantastic in finding an insurance policy that works for me - knowledgeable, friendly and supportive throughout, helping to take the stress out of a stressful experience. I am so glad that I went through Flood Assist for my policy and I recommend them wholeheartedly.
Speaking to the lady named Helen who…
Speaking to the lady named Helen who explained everything
Insurance for previously flooded households
Great communications with Helen from flood assist, attractive and affordable flood insurance for households who have flooding issues. Top notch.
Helen was so informative and supportive…
Helen was so informative and supportive with the whole process and made the whole experience so easy and stress free for me
Only people that helped me re arrange…
Only people that helped me re arrange my home insurance.
First class
A very pleasant experience.
Eddie was very thorough & helpful.
In fact, the whole experience of enquiring about insurance for my home was dealt with so pleasantly and Eddie took time and explained everything to me.
I have full confidence in FloodAssist insurance and would recommend them to anybody seeking insurance quotations.
Very helpfull team who really care…
Very helpfull team who really care about the service they provide. Professional allbthe way.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








