Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más

Valorada con 5 estrellas sobre 5

Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más

Valorada con 5 estrellas sobre 5

We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más

Valorada con 5 estrellas sobre 5

After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

267 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(267)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Helpful, sympathetic and knowledgeable. Helen was able to sort out an issue with our eligibility for the Flood Re scheme. We were very pleased with the quote and cover provided. We would certainly recommend Flood Assist to anyone.

6 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Very helpful company

Callum was excellent helping me, my
mums house was flooded in Oct 23 and i was worried i wouldn't find an insurance company that would cover for flood damage again. I had never heard of flood assist and he explained what i needed to provide in order for the house to be registered and then provided me
with a quote covering everything i needed.

6 de agosto de 2024
Valorada con 5 estrellas sobre 5

From the outset

From the outset, we found Flood Assist to be empathetic, reassuring and professional. I would have no hesitation whatsoever in recommending them to others.

31 de julio de 2024
Valorada con 5 estrellas sobre 5

Excellent service

After struggling to find affordable insurance, having spoken to lots of insurers who couldn't help, I saw reviews for Flood Assist online. Gave them a ring and after chatting for a minute, two at the most, Liz spotted the issue and quickly went about solving it.
Excellent service and I wouldn't hesitate to recommend them, whether you have potential issues with flooding or not.

31 de mayo de 2024
Valorada con 5 estrellas sobre 5

Top service

Eddie was really flexible when I was in the middle of an outdoor expedition and losing reception, he enabled me to make several calls and get the insurance sorted. Last minute request from solicitors meant I was time precious, and Eddie made it all happen - even delaying his lunch!

17 de mayo de 2024
Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful, understood the complexities of the requirements of the insurance.
Clear about what the insurance covered, answered clearly any queries.

24 de mayo de 2024
Valorada con 5 estrellas sobre 5

Taking the stress out of flood insurance

Flood Assist have been fantastic in finding an insurance policy that works for me - knowledgeable, friendly and supportive throughout, helping to take the stress out of a stressful experience. I am so glad that I went through Flood Assist for my policy and I recommend them wholeheartedly.

24 de mayo de 2024
Valorada con 5 estrellas sobre 5

A very pleasant experience.

Eddie was very thorough & helpful.
In fact, the whole experience of enquiring about insurance for my home was dealt with so pleasantly and Eddie took time and explained everything to me.
I have full confidence in FloodAssist insurance and would recommend them to anybody seeking insurance quotations.

30 de abril de 2024

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más