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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

With living in a flood risk area comes anxiety. Flood assist are helpful,informative and really pleasant to deal with and give peace of mind when taking cover out on house and content insurance . Fing... Ver más

Valorada con 5 estrellas sobre 5

Extremely thorough service and more than helpful. My mother struggles with technology and Helen from flood assist was extremely helpful over the telephone explaining all the ins and outs of the insura... Ver más

Valorada con 5 estrellas sobre 5

We received our home and buildings insurance renewal reminder from Callum. He was very helpful, listened and answered our questions and provided an excellent service. Thank you again for all your he... Ver más

Valorada con 5 estrellas sobre 5

After we were flooded in November 2025, the company we were insured with stated that they would not be renewing our insurance as from 31st March 2026.I contacted Flood Assist and I have nothing but pr... Ver más

Información sobre la empresa

  1. Corredor de seguros

Escrito por la empresa

Flood Assist is the UK's only pure flood insurance specialist providing flood insurance solutions to high flood risk and previously flooded homes throughout the UK. Flood Assist is supported by a leading panel of specialist flood insurers most of whom are able to provide cover via the Flood Re scheme. We have the unique capability to insure a wide variety of domestic properties including: holiday/second homes, unoccupied properties, thatches, Listed buildings, high net worth and all types of non standard construction. From converted railway carriages to Martello towers we've a track record in finding insurance solutions that are as unique as our clients. We're not a call centre but a team of personable and highly experienced insurance professionals that understand the challenges and particular needs that our clients have. We always make the time to listen and understand every clients individual circumstances ensuring that they have the right insurance in place for when they need it the most. Awarded a Building Public Trust Award by the Chartered Insurance Institute affirms that our very special team take every step they can to make sure that we deliver no only great and competitively priced insurance solutions for our clients but that we do it with care and compassion too.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

267 opiniones

5 estrellas
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1 estrella

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4,8

Todas las opiniones

(267)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic Service In Every Way

From my first contact with Flood Assist I felt like I was dealing with a company that cared about my needs and was willing to do everything needed to help. My first contact was with Eddie and again it was great that the same contact has been able to follow my enquiry through to completion - certainly not something I have had with other companies I have dealt with where you speak to a different person every time! In the end Eddie and Flood Assist were able to secure a competitive quote and I feel extremely confident they will do everything to help if I need further assistance. I can’t recommend them enough and many thanks to them for making a stressful time less stressful.

1 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Taking a usually stressful experience to a pleasure

Anyone who has been flooded knows the stress of insurance renewals, the gasps from agents when you say you were flooded. Working with Eddy at floodassist took all this away, fully understanding of the unique situation providing clarity and reassurance, expectations were clear and accurate and I've now happily transferred my home insurance into capable hands!

21 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Liz was so lovely to deal with and made…

Liz was so lovely to deal with and made a difficult process very simple. Her kindness and understanding of our situation was much appreciated and to boot the quote came in considerably cheaper than our previous insurer who had declined to cover us for flood any longer.

10 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Flood help

Being able to speak to the same person and understand them she having patience when I was asking things I did not understand Liz was great Thanks

2 de noviembre de 2023
Valorada con 5 estrellas sobre 5

I Would Recommend to Everyone

Helen Heather made the experience successful. She was helpful and knowledgeable and when we hit a snag; she sorted it out for us with minimal fuss. I would recommend Flood Assist to everyone. Flood Assist more than halved what we had been paying for insurance.

20 de octubre de 2023
Valorada con 5 estrellas sobre 5

Wonderful service

Wonderful service. I dealt with Helen who was very friendly, professional and patient and found me the best policy for my property. I highly recommend this specialist company.

5 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helen Heather is the person whom has…

Helen Heather is the person whom has dealt with my enquiry. She was very efficient throughout , very clear with the process and very attentive to my requirements. I have no hesitation in recommending the firm services

Michael Price

6 de octubre de 2023
Valorada con 5 estrellas sobre 5

Highly Recommended!

Flood Assist are amazing! I really struggled to find buildings insurance with flood cover and even though I have never had a problem with flooding, I was turned down by numerous insurers (and also struggled with subsidence cover due to a historic claim). Flood Assist (Helen) came to my rescue and sorted me out and were so kind when I was giving up hope! Highly recommended.

27 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Great insurance

Helen was excellent , friendly, listen, checked the information with the insurer and very professional. To cap it all their cover was the cheapest. I would recommend you try Flood assist.

20 de septiembre de 2023

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