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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I've ordered flowers from Flower Station twice. First time in 2020 and they delivered nice fresh roses. But recently (in 2026) I've got completely opposite experience. Roses themself were quite small... Ver más

Valorada con 5 estrellas sobre 5

What a lovely oasis in the heart of Temple Fortune. Lovely Olive trees and great colours whilst having a fresh coffee…. A sunny day always helps, but ideal place to buy a plant, bouquet, tree or pla... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Cannot recommend highly enough for Christmas trees. I bought a last minute one on 22nd December and didn't expect much for £31 (including free same day delivery). Had a wonderful surprise when the 5 f... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I found out from recipient a week later that the flowers were beautiful, however the card I had written was not placed with the bouquet so she did not know who sent them! I am also getting emails with... Ver más

Información sobre la empresa

  1. Envío de flores
  2. Floristería
  3. Mercado de flores

Escrito por la empresa

Flower Station is a 24-hour florist offering a huge selection of freshly cut flowers, vibrant bouquets and delectable gifts, we've got something for everyone. Whether you're after a spur-of-the-moment self-indulgence or an anniversary arrangement, flowers for a dinner party or surprise gift for that special someone, our team of florists will help you find exactly what you're looking for. And with same day flower delivery in London and nationwide next day shipping, amazing flowers are only a click away!


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 85% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

I had a fantastic experience with…

I had a fantastic experience with Flower Station From the moment I walked in, the shop smelled amazing and was beautifully arranged with fresh, vibrant blooms. The staff were friendly, knowledgeable, and helped me put together the perfect bouquet for a special occasion.

24 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fresh, Vibrant Flowers Every Time

I visited Flower Station London and was really impressed. The shop is beautifully presented with a wide variety of fresh, vibrant flowers. The staff were welcoming, knowledgeable, and helped me choose the perfect arrangement. Everything was thoughtfully put together and ready to take home. A lovely shopping experience that I’ll definitely return fo

15 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not the right day, or the right flowers

I ordered flowers online for my sister's birthday and received an email 2 days before saying that they could not deliver on the correct day and did not have the flowers I ordered. They offered an alternative day and flowers and promised a box or chocolates as an apology. Those never arrived.

Really bad customer service and a website they clearly don't update according to stock or delivery availability. So many other options for flower deliveries, I'd advise choosing another one.

13 de septiembre de 2025
Opinión espontánea
Logotipo de Flower Station

Respuesta de Flower Station

Dear Rene,

Thank you for taking the time to leave your feedback.

We are very sorry to hear that you were disappointed with your experience, especially as the flowers were intended for your sister’s birthday.

We’d like to clarify what happened. The order was placed for a Sunday delivery to an address outside of our Sunday delivery range, which unfortunately meant that delivery for the selected day was not available. As soon as this was identified, we contacted you in advance to explain the situation and provide the nearest available delivery date, which you kindly agreed to.

We also informed you at that time that hydrangeas are weather-dependent and, due to supply availability, might need to be substituted. This was discussed with you beforehand and confirmed as acceptable, with the reassurance that any substitution would not impact the value or overall quality of the arrangement. The order was then prepared and delivered accordingly.

Regarding the box of chocolates mentioned as an apology, we’re sorry for the confusion and disappointment caused by this. While our intention was to offer a goodwill gesture, we regret that this was not fulfilled as expected, and we appreciate you highlighting this.

We understand how frustrating it is when expectations aren’t met, and your feedback about stock visibility and delivery availability has been shared internally so we can continue improving both our website information and communication.

Best regards,

Alex

Valorada con 5 estrellas sobre 5

Absolutely loved my experience with…

Absolutely loved my experience with this flower shop! 🌸 The bouquet was stunning, fresh, and beautifully arranged. The service was warm, attentive, and delivery was right on time. Highly recommend!

13 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Antonella

Antonella, provided exceptional customer service. She was so helpful and lovely. I definitely will come back again.

10 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

24 Hour Amazing Flower shop

Antonella assisted me in pickjng flowers for my girlfriend and she hit the nail on the head. These flowers are a true representation of my love and although women can be hard to please and borderline ungrateful at times the constant reassurance i receieved from Antonella and her other colleagues allowed me to have faith in my decision. And my partner was more than pleased, even if she found a reason to make herself upset after, or mayb it was tears of joy from the flowers

7 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience, staff are very helpful, and welcoming. Was recommended by a friend, and I will continue to recommend

5 de septiembre de 2025
Opinión espontánea

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