Feetheaven 

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

If I could give zero stars I would. Do NOT buy from this ‘company.’ They are a scam and dishonest. Terrible customer service lacking communication and responsiveness. Have paid for an item twice and t... Ver más

Valorada con 1 estrellas sobre 5

Just so everyone knows - this is foot haven - they have rebranded and changed the name of their trust pilot so people don’t find them easy. Beware - they have also rebranded themselves to SOLEHAVE... Ver más

Valorada con 5 estrellas sobre 5

Shipping took longer than I expected, so I’d definitely recommend choosing express if you’re in a rush. That said.. I bought 3 items and every single one was real, authentic, and exactly what I ordere... Ver más

Valorada con 1 estrellas sobre 5

Scam website. Placed an order and following confirmation, no further contact for weeks despite their shipping policy saying 3-5 days. Multiple online reports of their scam and verifications of selling... Ver más


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Todas las opiniones

(341)

2 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Affordable Elegance

These look and feel like they belong in a luxury boutique. Even my neighbor, who’s usually skeptical about affordable options, said, "I would’ve thought these cost triple the price." This brand is redefining what value means!

8 de enero de 2025
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Valorada con 1 estrellas sobre 5

Perfect Blend of Style and Quality

This man is reaching out to individuals who have posted job openings on Upwork, pretending to offer legitimate opportunities. He asks applicants to complete specific tasks and provide feedback about a company called "Foothaven." However, please be aware that this is a scam designed to exploit unsuspecting people.

Do not trust this site or engage with this individual. Scammers often create fake companies or opportunities to deceive job seekers, and it’s crucial to remain vigilant. Always verify the legitimacy of job postings, companies, and recruiters before committing to anything.

This type of behavior is unacceptable and a complete waste of people’s time and effort. Protect yourself by researching companies thoroughly and reporting any suspicious activity. Don’t fall victim to these fraudulent schemes. Stay cautious and spread the word to warn others about this scam.

8 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable Brand

Trustworthy brand, brand new. 🙈

8 de enero de 2025
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Valorada con 5 estrellas sobre 5

I recommend foothaven

I am very excited opening the package, it awesome from packaging down to faster delivery of the items. The new style of my favorite brand is already available and I had it on my size as well.

5 de enero de 2025
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Valorada con 5 estrellas sobre 5

I genuinely thought my order wasn’t…

I genuinely thought my order wasn’t coming-I was ready to report it as a scam after waiting so long. Tracking wasn’t updating, and I was getting frustrated. But then the shoes finally arrived, and wow..they were worth it.

The fit is perfect, the quality is amazing, and they’re so comfortable. I’ve already worn them to work and around town, and they’ve held up great. So yea, the wait tested my patience, but FootHaven delivered in the end!

7 de enero de 2025
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Valorada con 1 estrellas sobre 5

so terrible

so terrible. its been a month haven’t seen a my $300 shoes. and only had one response to my multiple emails. very disappointing as i also paid express postage

7 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Shoes that are durable and stylish and can withstand the test of time!

For almost 8 months now, these shoes from this shop have been authentic, sturdy, and have held up beautifully. The fact that I wear them constantly and they still look and feel great is a testament to their quality. Although the service initially started off rough, the durability and comfort of these shoes are more than enough to make up for it. So, if you're looking for footwear that lasts and performs well, this shop is a great choice!

7 de mayo de 2024
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.

We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.

Your support means a lot to us!

Anna
FootHaven

Valorada con 1 estrellas sobre 5

ABSOLUTE SCAM

ABSOLUTE SCAM! Ordered Birkenstocks for my partner for Christmas. They arrived with no issues. Unfortunately they were too small so I sent them back via Foothaven Returns. They were delivered back to FootHaven on the 19th of December and I haven't heard from them since. The replacement size was never sent and I never received a refund. I have sent 5+ emails with no response and their phone number on the website does not work. The chat function on their website also does not work. DO NOT SHOP HERE

28 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

....

Rating manipulation some client is from Upwork.

7 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake Birkenstocks, SCAM

After waiting over a month for my order to be shipped (ordered 29/11), missing out on Christmas and arriving finally yesterday, the goods are FAKE - confirmed by Birkenstock. The colour and sizing are off, there are spelling errors on the box, the footbed has incorrect information on it. I’m so disappointed. I’m attempting to send back to fake goods in return for a refund but am really worried they will not refund me. I have put in a dispute with my bank and reported to the ACCC and would recommend everyone else to do the same.

6 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Late, fake and only reply when credit card dispute was made

Ordered the shoe after getting the wrong size at Birkenstock website who then ran out of stock when I returned. Boston Clog. They didn’t respond when nothing was sent for weeks on chat and email. Amex charged back from a dispute and they responded using chat gtp in 24 hours. Then sent a week later a fake pair of Birkenstocks. If you’re going to send fake shoes, at least make the spelling on the box correct. Even worse they sent the wrong size anyway. Have reported to ACCC.

3 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

FootHaven are a scam!

Same experience as a lot of the other reviewers. Took my order. Got a couple of emails saying that my order was delayed but that I would get it before Xmas. A couple of sob story emails about how mistakes were made and that they’re a small business. Now they won’t even reply to emails. Total scammers. Embarrassed that I fell for it. Have lodged a dispute with my bank in hopes of getting my money back.

7 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I'm blown away by the quality of the…


I'm blown away by the quality of the Arizona leather sandals. You can feel they're original-no shortcuts, no weird smells, just real craftsmanship. Foothaven, you've won me over!!

5 de septiembre de 2024
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Thank you so much for your wonderful feedback! We’re thrilled to hear how much you’re enjoying your sandals and that the quality impressed you. Your satisfaction is incredibly important to us, and we’re so happy to have earned your trust.

We did notice that you left a one-star rating despite your positive experience, and we’d love to understand more about your thoughts. If there’s anything we can improve or if you had any concerns, please don’t hesitate to share.

We truly value your input and appreciate your support!

Anna
FootHaven

Valorada con 1 estrellas sobre 5

SCAM

Wish I had never purchased from this company. Ordered on the 2/12/24 and received no order confirmation or tracking details. Had to send multiple emails to get these details only to get a fake tracking number. After waiting over a month to know the location of my order, I sent multiple emails for a refund but of course no response. Wish I had read the reviews before purchasing, although I’m not convinced the “good” reviews are actually real. DO NOT BUY FROM THIS COMPANY!

2 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

ORDER 2419

ORDER 2419, SHOES NEVER RECIEVED. ORDERED 29TH NOVEMBER. NEVER EVEN SENT. $160 REFUND NEEDED IMMEDIATELY.

29 de noviembre de 2024
Opinión espontánea
Logotipo de Feetheaven

Respuesta de Feetheaven

Hi Daniel,

Thank you for your feedback. We sincerely apologize for the delay in your delivery and the inconvenience it has caused. We take customer satisfaction seriously and are committed to improving the timeliness of our deliveries.

To resolve this matter, we have sent a solution to your email. Please feel free to respond so we can discuss this further and find the best resolution for you.

Anna
FootHaven

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