Douch Family Funeral Directors Opiniones 

1253
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gemma and the Staff at the Wareham office were so amazing and helpful. They guided us through the process with sensitivity and patience. On the actual day of both services they were all brilliant we d... Ver más

Valorada con 5 estrellas sobre 5

The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used Douch Family Funeral Directors for my nan's funeral, and I cannot thank them enough for their incredible support, compassion, and professionalism. Every detail was handled with such c... Ver más

Información sobre la empresa

  1. Funeraria
  2. Servicio de cremación
  3. Director de servicios funerarios

Escrito por la empresa

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Escrito por la empresa

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

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3 estrellas
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1 estrella

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4,9

Todas las opiniones

(1253)

152 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everything you did for my brother

Everything you did for my brother

23 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Thank you so much for your kind words. It was an honour to care for your brother and support you and your family during such a difficult time. We truly appreciate you taking the time to leave your lovely feedback.
Kind regards. From Marcella & the rest of the team at Ives & Shand Funeral Service.

Valorada con 5 estrellas sobre 5

You were so kind

You were so kind, so caring, so thoughtful, so competent. Everything about the location, the setting and the experience were first class.

22 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Michael

Thank you for lovely review. It has been my privilege to look after you all. Our setting here is certainly a beautiful space for a personal goodbye.
Kindest Regards. From Kerry and the rest of the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

The whole process was straightforward…

The whole process was straightforward and easy, inspite of issues we had with the coroner, the company managed the potential delay in a very professional and compassionate way. The funeral staff were excellent on the day of the funeral and the whole service went very smoothly and perfectly fitting for our mother.

15 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Mr Dominy, Thank you for leaving such a lovely review. It was my pleasure helping you to arrange the lovely service at Holy Rood Church.

Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors

Valorada con 5 estrellas sobre 5

Good customer service

Gemma was helpful in making the process of organizing everything as painless as possible in what was a very difficult time. Would highly recommend.

15 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Emma,
Thank you for taking the time to leave a review, I'm so pleased I was able to help you during this difficult time.
Kind regards. From Gemma and the rest of the team at Albert Marsh Funeral Directors

Valorada con 5 estrellas sobre 5

Kind and courteous to our needs when…

Kind and courteous to our needs when mum passed away. Listened to our thoughts and ideas for her funeral, which went very smoothly without a hitch. Both Danni and Natalie were extremely good at listening to us and we had a great experience under their care and guidance.

16 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Thank you so much for your kind review. It was a privilege to support you at such a difficult time.
We're so pleased to hear that you felt listened to and that your mum's funeral went smoothly. Knowing that we were able to help create the farewell you wanted means a great deal to us.
Thank you for trusting us with your mum's care. Take care of yourself and each other.
Kind regards. From Danielle, Natalie and the Team Lesley Shand Funeral Service

Valorada con 5 estrellas sobre 5

I the care of my husband was second to…

I the care of my husband was second to none. Nick Douch was kind and very helpful and did a wonderful job. Thank you

16 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Mrs Young,

Thank you for taking the time to leave such a lovely review. It was a privilege to care for Christopher and support you and your family at such a difficult time. Your kind words are greatly appreciated and will be shared with everyone involved.

With best wishes,
Nick and all at Douch & Small

Valorada con 5 estrellas sobre 5

It’s the 2nd time I’ve used Ives &…

It’s the 2nd time I’ve used Ives & Shand. They were very helpful and happened to have their partner funeral directors AE Joliffe & Son closer to us so my Dad could rest near us. They were lovely, and the service was too. They made it as easy as possible considering the difficult time it was. Thanks to everyone that contributed to giving my Dad a beautiful send off.

2 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Thank you so much, Jo, for your lovely review and for putting your trust in us at such a difficult time.

We really appreciate your kind words. It was a privilege to look after your Dad and to support you and your family during such a difficult time.

With our very best wishes. From Marcella, Adrian & the rest of the team at Ives & Shand and A E Jolliffe & Son Funeral Directors.

Valorada con 5 estrellas sobre 5

Thanks for your help

Very sympathetic, very attentive, ready to help in any way they could. Video link very much appreciated.

30 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Mrs Jeffries

Thank you for taking the time to leave us such a positive review, it's very much appreciated. Kind regards. From Elise and the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Amazing support

Amazing support, care and service for my dad’s funeral. Can’t recommend enough. Took all the stress away during a difficult time.

2 de julio de 2026
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Respuesta de Douch Family Funeral Directors

Thank you so much, Tracey, for your lovely words. We’re so pleased we could support you and your family during such a difficult time. It was an honour to care for your dad and help take some of the stress away. We really appreciate your kind recommendation.
Kind regards. From Marcella and the rest of the team at Ives & Shand Funeral Service.

Valorada con 5 estrellas sobre 5

everything taken care of efficiently…

everything taken care of efficiently and above all in a friendly way.

24 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Simon,

Thank you for leaving a review. It was my pleasure helping you and your family organise such a fitting funeral service.

Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

What a send off

I wanted a funeral for my step Mum that was a true celebration of her life , i was able to carry out the ceremony myself , it made it personal , i was support with this with all at A E Jollife, i would totally recommend them , the Ferndown branch were amazing , even letting me do the flowers. We had an amazing photo show , music and dancing. What better way to send off a loved one.

22 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Kerry, thank you for your wonderful feedback. It certainly was a funeral that was unique and we were so pleased you used our onsite ceremony room to create the funeral you wanted for your Step Mum. From the slideshow to the dancing, to the music choices and the flags and flowers, it was perfect. Thank you for allowing us to help with your goodbyes to her. Kindest regards. From Adrian and the rest of the team at A E Jolliffe's & Son.

Valorada con 5 estrellas sobre 5

Oliver & the team at Albert Marsh in…

Oliver & the team at Albert Marsh in Wareham did a fantastic job upto & including the day of dad's funeral & i felt that they truly cared throughout. We used them around 4 and 11 years ago when my grandparents sadly passed.

24 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Sam,

Thank you for taking the time to leave such a lovely review. It was my pleasure to help you and your family during this difficult time.

Kind regards. From Ollie and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Professional and empathetic

Professional and empathetic. Elise made me feel I was in good hands and made sure everything went smoothly.

26 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Miles,

Thank you for your feedback, which is very much appreciated and thank you again for allowing us to look after your mum.

I’m so pleased to read of your approval of the funeral service we organised for you in your review.
Kind regards. From Elise & the rest of the team at James Smith Funeral Directors.

Valorada con 5 estrellas sobre 5

Thank you to Gemma and her team that…

Thank you to Gemma and her team that helped us through this difficult time, with understanding and kept us informed at e very stage

26 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Clivena,

Thank you for taking the time to leave a review. It was a real honour to be able to help you during this difficult time. Kind regards, Gemma and the rest of the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

When you lose your lifelong partner…

When you lose your lifelong partner everything just becomes a dark deep trial. I was very fortunate to receive kind professional support and guidance from Douch Funeral Directors particularly from Amy Turvey.
She provided everything that my family needed with grace and kindness. The recommendation of caterers and Ellie our celebrant were perfect. Thank you ❤️

25 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Jenny, thank you for taking the time to leave such a lovely review.  It was a pleasure to look after the funeral arrangements for Ken and it’s good to know that you were pleased with everything we did.  All the best. From Amy & the team at Douch & Small Funeral Directors.

Valorada con 5 estrellas sobre 5

Wonderful Team

The team were sympathic, understanding, non pushy, efficient, knowledgeable and helpful. Couldn’t ask for more at this very sad time.

22 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Lida,

Thank you for taking the time to leave a review, it was my pleasure to help you and your family during this difficult time.
Kind regards. From Ollie and the rest of the team at Albert Marsh.

Valorada con 5 estrellas sobre 5

Val Leaks Funeral

The office staff and those who were there on the day of the funeral were extremely helpful and made the very sad occasion so much easier to deal with.A big thank you to you all.

22 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Ray

Thank you for such a lovely review. It was our privilege to look after Val's funeral arrangements and assist you and the family during this difficult time.
Kind regards. From Emma and the rest of the team at Albert Marsh.

Valorada con 5 estrellas sobre 5

Dad's Funeral

There was clear communication and understanding from the start. Everything went smoothly, my requests were well considered and respected and the whole affair was fitting for my Father.

19 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Giles,

Thank you for taking the time to leave a lovely review, it was a real honour to help organise your fathers funeral and assist you during this difficult time.
Kind regards,. From Ollie and the rest of the team at Albert Marsh.

Valorada con 5 estrellas sobre 5

Wonderfully friendly staff

Wonderfully friendly staff

11 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Alan, thank you so much for your kind words.
We are grateful to have given Mum such a beautiful, personal farewell in our ceremony room, with her closest loved ones present.
Look forward to seeing you for that cup of tea soon.
Kind regards. From Leanne, Nelly and all the staff at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Professional

Elise and her team were wonderful, from start to finish. We were so grateful for her guidance, kindness and compassion during a very, very difficult time for the family.

9 de junio de 2026
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Respuesta de Douch Family Funeral Directors

Dear Siobain,
Thank you so much for your kind words. They mean so much to me and I will pass your thanks onto the team.
It was a privilege to support you and your family during such a difficult time, and we're grateful you placed your trust in us. Wishing you all the best for the future.
Kind regards. From Elise and the rest of the team at James Smith Funeral Directors

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