Douch Family Funeral Directors Opiniones 

1253
TrustScore: 5 sobre 5

4,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Gemma and the Staff at the Wareham office were so amazing and helpful. They guided us through the process with sensitivity and patience. On the actual day of both services they were all brilliant we d... Ver más

Valorada con 5 estrellas sobre 5

The team at A E Joliffe Ferndown have been wonderful throughout. All our wishes were met with sensitivity and compassion. Never having organised a close family funeral I found the advic... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Peter Short who assured me he would help/arrange and take a lot of pressure off me - and he DID. He is an absolutely brilliant marvellous and a lovely man. On the day he dressed beautif... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We recently used Douch Family Funeral Directors for my nan's funeral, and I cannot thank them enough for their incredible support, compassion, and professionalism. Every detail was handled with such c... Ver más

Información sobre la empresa

  1. Funeraria
  2. Servicio de cremación
  3. Director de servicios funerarios

Escrito por la empresa

Douch Family Funeral Directors is a family-operated, independent funeral home nestled in the heart of Dorset. We have taken pride in serving the community for decades, emphasising the individual needs of every family, offering compassionate support, and delivering personalised funeral services. Our reach extends across key parts of the Dorset region, including Wimborne, Poole, Wareham, Swanage, Corfe Mullen, Blandford, and Ferndown. Each of our branches is independently operated, signifying our commitment to local services while harnessing the strengths of a wider network. Our comprehensive suite of funeral services are designed to meet a variety of needs. From funeral planning and arranging, where we guide families through the challenging process, to providing counsel on unique options such as woodland burials and memorials, we aim to offer diverse choices that respect and celebrate the life of loved ones. We also provide pre-paid funeral plans, offering peace of mind by helping families prepare for the future. Understanding the emotional and financial benefits of pre-planning, we aim to make this process as straightforward and comforting as possible. A cornerstone of our identity is the longstanding tradition of service in Dorset. Some of our independently-operated branches trace their establishment back to the 1800s, demonstrating a heritage of trust and reliability in the community. At Douch Family Funeral Directors, we recognise that not every family wishes for a traditional funeral in a church, crematorium, or burial ground. To accommodate varying preferences, we offer bespoke funeral ceremony rooms as an alternative, providing a more intimate or customisable environment for farewells. Among our facilities, our Ives & Shand Funeral Service in Parkstone, Lesley Shand Funeral Service in Corfe Mullen and Blandford each offer Ceremony Rooms with a capacity for up to 40 people. These serene, welcoming spaces can be personalised to reflect the unique life being celebrated. For larger gatherings, we have recently expanded our facilities with the construction of a ceremony room and catering suite at AE Jolliffe & Son Funeral Directors in Ferndown. With its modern amenities, this venue can comfortably host up to 80 guests. At the heart of our work, Douch Family Funeral Directors strives to offer choices that cater to each family's unique preferences, ensuring that every farewell we arrange is dignified, memorable, and truly representative of the individual being remembered. We are committed to serving the Dorset community with heartfelt professionalism and unwavering dedication.

Douch Family Funeral Directors

Escrito por la empresa

Our Number One Priority is You!
Douch Family Funeral Directors: Providing Personalised and Compassionate Funeral Services in Dorset. We prioritise your unique needs, offering a variety of services including funeral planning, woodland burials, memorials, and pre-paid funeral plans. Our independently operated branches span across Dorset, offering bespoke ceremony rooms for intimate farewells. Serving the community since the 1800s, we're committed to ensuring every farewell is dignified and memorable. Share your experiences with us on TrustPilot.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1253)

152 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Words are simply not enough

Words are simply not enough. Unable to fault the entire service in any way shape or form. I speak for the whole family, thankyou! The staff, without exception faultless!

9 de junio de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Sue,

Thank you for your incredibly kind review. Your words mean so much to me and the whole team.

It was a privilege to help guide you and your family through such a difficult time, and I am touched by your appreciation. Thank you for placing your trust in us.

With my very best wishes,

Marcella

Valorada con 5 estrellas sobre 5

Very Professional funeral for my wife

Very nice service and facilities in Ferndown. I had several meetings about my wife's funeral with Adrian and Debbie. They were very professional and supportive. The funeral was planned as a burial at Wimborne cemetery. We visited the chapel and graveyard with the Superintendant and it was a very reassuring experience. The order of Service was drafted and then reviewed and the final version was just what I wanted.
On the day they arranged and played the music which was a great help.
All in all my family were very pleased with the whole day and my wife had a smooth committal.
Thanks to Douch for everything.

5 de junio de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you, Chris, for taking the time to leave such a lovely review and for giving us the privilege to look after you at such a very sad time.

If we can be of any further help to you, then please just give us a call.

Kindest regards,
Adrian, Debbie, and the rest of the team at AE Jolliffe.

Valorada con 5 estrellas sobre 5

Very professional

Very professional. Lovely staff. Nothing was too much trouble. Definitely recommend.

2 de junio de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you, Julie, for taking the time to leave such a lovely review. Thank you also for giving us the opportunity and privilege to help you at such a very difficult time. Kindest regards, Debbie, Adrian, and the rest of the team at AE Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Very compassionate and professional…

Very compassionate and professional service given. Nothing was too much trouble. Special thanks to Marcella

3 de junio de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Mark,

Thank you for taking the time to leave such a kind review.

I very much appreciate your comments and am grateful that I was able to support you and your family during this difficult time. It means a great deal to know that the service and care provided were of comfort to you.

Thank you for placing your trust in us and for allowing us to look after your aunt's funeral arrangements.

Kindest regards,

Marcella and the team at Ives & Shand

Valorada con 5 estrellas sobre 5

Great service at a sad time.

Great service at a sad time.
Always kept me upto date on what was happening

29 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Nicola,,

Thank you for your kind words and for taking the time to leave a review.

We are pleased that we were able to support you and your family during such a difficult time and that you felt well informed throughout the arrangements. Keeping families updated and providing reassurance every step of the way is very important to us.

Thank you for placing your trust in us, and please accept our best wishes to you and your family.

With kindest regards,
Marcella and the team at Ives & Shand

Valorada con 5 estrellas sobre 5

Friendly, reassuring and calm

Albert Marsh from Wareham are Friendly, reassuring and calm from first meet to after the funeral.
They always answered the phone, responded to emails quickly and were welcoming and helpful if we called in too. All the staff are really kind, professional and experienced.
Everything was organised for us and it was just as we all agreed. Thank you.

26 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you for taking the time to leave such a lovely review. It was my pleasure to help arrange Vernon's funeral and assist you during this difficult time.
Kind regards,
Ollie and the rest of the team at Albert Marsh

Valorada con 5 estrellas sobre 5

Ceremony of life.

From our first meeting to the ceremony of life we held for my father, the experience was respectful, dignified and supportive. Every detail along the journey was meticulously managed, calm and composed. We can’t thank Kelly and her team enough for their support.

12 de mayo de 2026
Valorada con 5 estrellas sobre 5

Peter was very respectful

Peter was very respectful. Explained everything thing clearly from start. The service was sad but conducted so well. No pushy selling

29 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you, Kathy, for taking the time to leave this lovely review, and most importantly for entrusting your Dad into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family.

Best wishes, Peter and the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Everyone was kind

Everyone was kind, polite and thoughtful, and I really appreciated the fact that whatever they were doing they were all so smart in their appearance when meeting with the family.
It all made the experience so much more comforting.

14 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Many thanks for taking the time to leave such a lovely review. It was an honour to guide you throughout. Best Wishes. From Gemma and the team at Albert Marsh Funeral Directors.

Valorada con 5 estrellas sobre 5

Professional and caring service

Very professional service provided by Amy from start to finish. Caring and considerate at all times, keeping us updated on everything throughout. Took all the stress out of what was a very sad occasion for our family. Highly recommend.

8 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Sandra

Thank you for your lovely review and kind words about out services. It really is appreciated to hear such feedback. Kind regards. From Amy & the team at Douch & Small Funeral Directors.

Valorada con 5 estrellas sobre 5

The staff couldn't do enough to help

The staff couldn't do enough to help. We were looked after so well and nothing was too much trouble. We were treated with great respect.

5 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Barry,

Thank you so much for your lovely review. It’s been a privilege looking after you and your family during this difficult time.

Many thanks,
Kerry

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful

8 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Mark, Thank you for taking the time to leave a review. We are pleased to hear that you found our team helpful. It was our privilege to support you during this difficult time, and we appreciate your kind words.

With best wishes,

From Marcella & the rest of the team at Ives & Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Thank you to Peter & everyone at Lesley…

Thank you to Peter & everyone at Lesley Shand in Blandford. Peter was superb from beginning to end, guiding us perfectly at a time when we couldn’t really think straight. His demeanor was calm, reassuring & caring. The service was held there & the venue was perfect. Thank you Peter for looking after Dad.
Lyra & Dellas

11 de diciembre de 2025
Opinión espontánea
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you, Lyra and Dellas for taking the time to leave this lovely review, and most importantly for entrusting your dear Dad and Husband into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Best wishes. From Peter and the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Elise was very helpful and so…

Elise was very helpful and so compassionate throughout the whole journey, explained exactly what would happen. She phoned up the morning of the funeral to see if there was anything that I needed.
The team with Elise are wonderful, they are a credit to the company.

8 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you so much for your lovely review and the hamper you sent us. It was a privilege to support you and your family during this difficult time.

I am pleased that we could provide the guidance and reassurance you needed throughout the arrangements, and we truly appreciate your recognition of the care and dedication shown by our team. Your feedback means a great deal to us all.

Thank you again for placing your trust in us and taking the time to share your experience.

Kind regards,
Elise and the James Smith Team

Valorada con 5 estrellas sobre 5

From beginning to end

From beginning to end, great service and couldn’t have asked for a more perfect ceremony. Kerry was excellent and Anna the celebrant was absolutely amazing. Thank you both and everyone at the Funeral Home.

1 de mayo de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Gary

Thank you for your lovely words. It has been my privilege to look after you all
during this difficult time. Kindest Regards. From Kerry and the rest of the team at A E Jolliffe & Son.

Valorada con 5 estrellas sobre 5

Kind and compassionate

From the day my mum died to when she was buried Peter at the Blandford branch could not have been kinder or more empathetic to the situation. He happily responded to any query we had and I truly believe a very distressing time was made a lot easier by the help and advice he gave us. I would have no hesitation in recommending anyone thinking of using their services.

27 de abril de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Thank you, Anna for taking the time to leave this lovely review, and most importantly for entrusting your dear Mum into our care and allowing me to take care of the arrangements for you. It was a privilege to look after you and your family. Kind regards. From Peter and the rest of the team at Lesley Shand Funeral Service.

Valorada con 5 estrellas sobre 5

Saying farewell at the hearse's rear door.

We held a funeral service and celebration of my wife's life at Swanage Methodist Church. Thank you for the funeral you and the church provided. We found saying farewell at the hearse's rear door was more intimate than the crematorium. It also meant thst we could epend time after the servce with those who wanted to remember her.

30 de abril de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Ralph,

Thank you for your kind words and for taking the time to leave a review.

It was an honour to support you and your family in celebrating your wife’s life at Swanage Methodist Church. We are pleased that the farewell at the rear of the hearse felt more personal and intimate for you, and that it allowed time afterwards for family and friends to come together and share more memories.

We wish you all the best for the future. From
Elise and the rest of the team at James Smith Funeral Directors

Valorada con 5 estrellas sobre 5

Brilliant service

Professional, empathetic staff, absolutely brilliant service and support.

30 de abril de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Libby
Thank you for leaving such a lovely review about our services. It was a pleasure to look after you all during this difficult time. Kind regards. From Amy & the rest of the team at Douch & Small Funeral Directors

Valorada con 5 estrellas sobre 5

Kind, attentive, personal

Kind , personal , attentive .

30 de abril de 2026
Logotipo de Douch Family Funeral Directors

Respuesta de Douch Family Funeral Directors

Dear Fiona
Thank you for taking the time to leave such kind feedback regarding our services. It was a pleasure to look after the funeral arrangements for your mother. Kind regards. From Amy & the team at rest of the team at Douch & Small Funeral Directors.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más