G24 Opiniones 210

Charged me for parking (in a near empty car park, not even using up a bay) to help an elderly blue badge holding disabled lady jump start her car. Provided evidence and them and the IAS [supposed independent body] who is funded by the parking fines, both refused my evidence and witness statements and the IAS upheld what is an invoice. If they threaten you with debt recovery, they are misleading you. This needs to go to court to be enforced, giving you a chance to defend yourself. Im now taking legal action. These in my opinion are crooks that should be regulated by a genuinely independent body. Do not use a carpark run by them, their machines dont work properly and they care very little about uk parking law or your public right to contest unfare charges on extenuating circumstances. I got the charge dropped by speaking to the land management firm, but how many people dont bother to fight these shoddy car park business owners!

I had a great experience at the B&M Store in Stratford upon Avon this CHRISTMAS thanks to G24. After doing a £162.00 Christmas present shop in B&M I have received this morning a £90.00 parking charge notice for parking in B&M's car park from G24 for the pleasure. Nothing shows the Christmas spirit more than being penalized for shopping in a busy store. This disgraceful company "G24" know that it's busy at Christmas time and have gone on to sting many shoppers this year who were paying customers. I will never shop at any store that use this company to monitor there car parks ever again!!!

Palliative Care Unit -If I could give 0 stars I would.

This is for Total Parking solutions 24 LTD, which I believe are affiliated.

I collected a mattress from a palliative care unit at Princess of Wales Hospital - Bridgend. This mattress is used for the most complex of patients, often in a lot of pain. There was no one on the front desk at the time to validate the parking. I therefore ran in to collect the mattress and briefly spoke to the nurse in charge.

Upon leaving I had a ticket on my car, the person who administered the ticket couldn't have cared less and suggested I followed the complaints process. I followed the complaints process, only to not get a reply.
As there was no response and it was a work vehicle, I had to pay the higher rate + an admin fee.
Absolutely disgusting - For those unaware a palliative unit is for those saying goodbye to loved ones, imagine walking out afterwards to be ticketed. I am fortunate enough that I was not there for a family member.
For then to have an impossible complaints process to navigate through is immoral.

I went to B&M in Tiverton on 07/12, the shop was extremely busy because it’s nearly Christmas, today (31/12) I received a parking charge notice “reminder” having never received the first letter which coincidentally would’ve saved me £40, I went over by 14 minutes! after reading reviews of people having court summonses and bailiffs turning up at their door I felt I had no choice but to pay it, but I will never again be parking in one of their car parks and if I have to, I will take measures to ensure that I cannot be fined.

We went to Ventura Retail Park Tamworth to do our Christmas shopping we spent 3hrs 41mins in the park shopping my wife has just had a hip replacement, we sat and had something to eat to give her a rest, the queues were extra long due to time of year. Due to us running over a supposedly 3hr stay we have been fined £60.

The most stupid company I ever seen.
You number plate is in the car park sistem as an employee and they still send you tickets.

Criminal company that the government should do something about

Utter scum, con men and robbers. Sneak cameras onto new sites, without making it obvious to customers. Then fine them and despite being provided overwhelming evidence from the customers, refuse any appeal and just uphold the fine. Basically a bunch of criminals.

Internet payment portal says it can't find the PCN ref. number so I thought that Wickes had successfully cancelled it for me after I'd spoken with & emailed a Manager about a 10 minute overstay. However, the QR code & automated 'phone method indicate £60 is currently payable. The appeals website also cannot find the PCN. G24 issued the PCN 49 days after the event. I'm registered keeper & wasn't the driver at the time (was passenger) & from reading other reviews it's likely G24 will still pursue me / not re-issue even if I managed to let them know [by writing]. Also sounds like they'll send demands even if I paid in next few days & subsequently furnish them with proof. I think staying away from Wickes in future will be the takeaway lesson from this.

Received a fine and appealed it. Have membership at the gym where the car park is so shouldn't have been charged at all!! Provided evidence of gym membership which should automatically exempt me from being fined but G24 are not accepting the appeal. Bunch of sodding con men who are just after as much money as they can get.

Received a penalty notice for the third time relating to hire vehicles from Enterprise Guildford. They allegedly have an arrangement with Wickes nearby but no longer trust this. It would seem that nobody seems to know what this arrangement is, unless G24 have no idea about it or simply being over officious. Have had two deductions of £35 taken by Enterprise (since refunded) and now have a £100 penalty notice from G24 Ltd. See you in court as I can no longer be bothered to handle this the polite way.

on Nov 25 i got parking charge at B &M in Braintree from G24 i THOUGHT Richard Turpin was dead till i got robbed by G24 i tried to pay my parking charge on line all i got was unable to find your P C N ref number i tried fore two weeks till to day now its has gon up
to £90 then you ken pay on line. as you enter the car park from the road there is no signs to tell you.you have one hour free parking

Horrible robbers !!!????someone ill or hearth issues they don't care they ruthless gesture saying giving 14 days to pay back ???
Be aware of this scammers !!!!!!!!

I parked the car for 20 minutes, and their website states that the first 20 minutes are free. However, when I left, I received a parking charge for overstaying by 21 minutes. I was safely leaving the area and driving out of the facility when the ticket was issued.

I followed the guidelines regarding Grace Periods, which include a mandatory 10-minute grace period.

The images provided show that the car was in motion at the time the ticket was issued, indicating that it was not stationary or parked. There was no barrier to suggest that the car was parked when the ticket was issued.

They rejected my appeal
The Independent Appeals Service is NOT on the customer side. The horrible service wastes time; they are NOT here to support the customer.

Another parking company that uses underhand tricks. Poor signage. Difficult appeals process, bullying threats on letters. Legal theft hiding behind civil law.

Failed to receive 2 notices for parking overstay. First comms is from a company called DCBL who are debt collectors. DCBL are an aggressive and unreasonable company who have no customer service. G24 were unable to let me pay anything with them when explaining I never received them so I wrote them a letter formally complaining that I felt I was being unreasonably treated. They emailed me saying they were happy for me to pay the reduced amount which I have paid within a few days. DCBL have now stated that they don’t accept any proof I give them and that it’s up to G24 to let them know what they want to do. I’ve told them I’m not paying them a penny more and they will have to take me to court. This whole process has been beyond stressful and I may look to refer this the relevant legal bodies with the hope that they sort out my case. Must be a desperate time for both of these companies to be treating people this way. What concerns me - I have felt stressed from this because of how I’ve been treated. I worry someone at their wits end could do something silly because they feel bullied by these companies. If you can park further away from what you need to in a free space I’d recommend. This has not been a good experience at all.

I would give 0 starts if possible.. PCN issued for overstaying a few minutes, we spent a lot inside the stores in this time and sent the receipts but no communication at all from them.. the only email received was after we paid them saying that it was closed but they didn’t care to review our appeal

Visited go outdoors in Swindon didn't see any parking signs at all. Empty car park and got fined for shopping in an outdoors shop which apparently only has 2 hour window for parking . Disgusting company G24 where were they payment machines where were the signs at a level where people can actually read them. Total thieves

I posted a review in August.
The parking changes escalated to £2000.53 bailiffs turned up at my house unannounced. This was very distressing for my wife who has a heart condition.
I had no choice but come home from work and pay. Which I was very unhappy about. I was working for we buy any car at the time. I was told my car was registered on the portal. Any shop that uses G24 should be ashamed absolute scum company.

Robbing scum won’t be paying any charge they are just ripping people off