Outstanding service! Alvin on the Live Chat went above and beyond to help me find the exact shirt and colour I was looking for. Once I confirmed my choice, he quickly created the logo and organised th... Ver más
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Consulta las opiniones de los clientes
I needed the transfer print urgently, and Garment printing obliged my request. The quality of the transfer was excellent. The whole process was very easy and reasonably priced. Would highly recommen... Ver más
Excellent, caring service from Garment Printing to get our sublimated polos ready in time for our community event. The sales rep Steve went above and beyond to make sure everything was perfect and del... Ver más
La empresa ha respondido
Staff very helpful and prompt with responding to enquiries. Final product was excellent. Got 2 different designs and have been complimented on both. Thanks, great product.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Garment Printing is your one-stop shop for exceptional custom-printed garments. We specialise in various printing techniques and cater to businesses looking to boost their marketing efforts through unique, high-quality printed garments. We offer a comprehensive range of garment printing services, including DTG, DTF, Sublimation, Heat Transfer, Screen Printing, and Layer Transfer. Each service uses state-of-the-art technology and eco-friendly practices, ensuring sustainable yet high-quality results.
Información de contacto
2/7 Anella Avenue, Castle Hill, 2154, Sydney, Australia
- 1300 986 000
- sales@garmentprinting.com.au
- garmentprinting.com.au
4,5
Excelente
114 opiniones
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Ha contestado el 85% de las opiniones negativas
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Didn't have to do a thing - Service Delivered
Outstanding service! Alvin on the Live Chat went above and beyond to help me find the exact shirt and colour I was looking for. Once I confirmed my choice, he quickly created the logo and organised the placement while I waited. The turnaround time was incredibly fast, and the whole process was easy and hassle-free. Fantastic customer service, great communication, and excellent attention to detail. Highly recommended!
12 de junio de 2026
Opinión espontánea
JB sSouthern Cross work wear
Fast and looks amazing
We got 6 JB fluoro work gear with the "southern cross" sleeves .
Wash well , sizes are spot on , printing looks amazing.
17 de abril de 2026
Opinión espontánea
Great Service
I needed the transfer print urgently, and Garment printing obliged my request. The quality of the transfer was excellent. The whole process was very easy and reasonably priced. Would highly recommend.
30 de marzo de 2026
Opinión espontánea
Great quality and excellent delivery!
What we had order came as we had requested / the feel of the garments are great quality and delivery time was earlier then estimated.
19 de marzo de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your kind feedback! We’re really pleased to hear that the garments met your expectations in terms of quality and that you were happy with both the fit and finish. It’s also great to know your order arrived earlier than expected. We truly appreciate your support and look forward to serving you again!
Garment Printing Team!
Quick, High-Quality & Reliable
Garment Printing is great! Very good quality, quick turnaround time and easy to set-up designs. We switched to Garment printing after our first order and never looked back.
25 de mayo de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your fantastic feedback! We’re really pleased to hear you’re happy with the quality, quick turnaround time, and easy design setup. It’s great to know you’ve made the switch to us and continue to trust our service. We truly appreciate your support and look forward to working with you again!
Garment Printing Team!
Staff very helpful and prompt with…
Staff very helpful and prompt with responding to enquiries. Final product was excellent. Got 2 different designs and have been complimented on both. Thanks, great product.
21 de marzo de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your lovely feedback! We’re really pleased to hear you loved the shirts and that our team was able to help ensure everything was correct for your order. It’s also great to know your order arrived promptly. We truly appreciate your support and look forward to serving you again!
Garment Printing Team!
Garment Printing review 5/5
Quick replies, helpful and understanding of multiple changes made to order, quick deliveries and accommodating to delivery time and quality expectations
19 de mayo de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful feedback! We’re delighted to hear that you were happy with our quick communication, flexibility with the changes to your order, fast delivery, and the overall quality. We truly appreciate your support and look forward to working with you again in the future!
Garment Printing Team!
The service is fantastic
The service is fantastic, the products are high quality and the turnaround is quick. I highly recommend Garment Printing for customised products for your company.
1 de abril de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful 5-star review and recommendation. We’re delighted to hear that you’re happy with our service, product quality, and quick turnaround times.
We truly appreciate your support and trust in Garment Printing, and we look forward to assisting you again in the future.
Garment Printing Team!
Well worth the effort
I've made several purchases for work polos, winter gear and hi-vis, and have been very happy with every purchase. The ease of ordering makes the whole process simple.
21 de febrero de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your continued support and for sharing your experience with us. We’re delighted to hear that you’ve been happy with all of your purchases, from work polos to winter gear and hi-vis apparel.
It’s also great to know that you found the ordering process simple and easy to use. We truly appreciate your trust in us and look forward to assisting you again in the future.
Garment Printing Team!
Great products service and competitive…
Great products service and competitive prices
12 de marzo de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful 5-star review. We’re thrilled to hear that you were happy with our products, service, and competitive pricing.
Your support and feedback mean a lot to us, and we look forward to serving you again in the future.
Garment Printing Team!
Very easy to deal with the whole…
Very easy to deal with the whole process. James was very helpful.
14 de abril de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your 5-star review. We’re delighted to hear that you found the whole process easy and enjoyable.
We’ll be sure to pass your kind feedback on to James as well, he will truly appreciate it. Thank you again for your support, and we look forward to assisting you again in the future.
Garment Printing Team!
They went above and beyond
They went above and beyond With a problem with my t shirt
They redone the whole thing and resent it
Great service
Great price
Great people
Highly recommend
30 de marzo de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your amazing 5-star review and kind recommendation. We’re delighted to hear that you were happy with both our service and the final outcome.
Our team always strives to go above and beyond for our customers, so it’s wonderful to know that your experience reflected that. We truly appreciate your support and look forward to assisting you again in the future.
Garment Printing Team!
Avoid at all costs
Avoid this company at all costs, absolutely terrible customer service.
I designed a shirt on their website, then some time later I went back to the saved design to order 5 of the shirts. The design was on the shirt when I ordered, I even had to edit the design to have a different name on each of the 5 shirts. When I clicked 'Buy' it gave me a warning that some of the image was outside the print area. The part that was outside was just the transparent background so I was ok with that.
When I received the shirts they were blank with no artwork added at all. After some investigation it was clear the design I submitted didn't go through their ordering process properly.
The shirts were needed for an event, by the time I received them it was too late to send back, have them customised, and sent back to me. I would have received them after the event and they would have been useless to me, so I did not proceed.
Customer service has been horrible while trying to get a refund. They refuse to refund the full amount even though it was caused by an issue with their systems. They will only offer a partial refund but this is not good enough.
Avoid them at all costs, they just want your money and don't care about customer experience.
27 de febrero de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you for your feedback. I would like to clarify a few important points regarding your order.
You were not charged for the design printing, as the artwork was not added to your order at the time of checkout. Our support team spoke with you and created a separate order so that you could return the blank garments and we could proceed with adding the artwork as requested. However, you later requested a full refund instead.
As per our company policy, in cases of change of mind, a 15% restocking fee along with shipping charges are deducted from the refund amount. This is why a partial refund was offered. We understand that you insisted on a full refund.
That said, I am currently discussing this matter with the Support Team management to explore whether we can reach a resolution that keeps you satisfied. I will update you once I receive confirmation.
Thank you for your patience and understanding.
Success Team
Garment Printing Group
Fast, efficient, courteous, value
Fast, efficient, courteous, value. Best way to describe my experience with a printed T shirt order. Could not be happier.
26 de febrero de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you’re happy with the quality of your work shirts and that they met your expectations. It’s great to know you found our service cost-effective as well — that’s exactly what we aim for.
We truly appreciate your continued support and look forward to manufacturing your business shirts again in the future.
Kind regards,
The Garment Printing Group Team
T-shirt design
I had a one-off design with wording in German and Alvin sorted the design easily and efficiently ☺️
17 de febrero de 2026
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience.
We’ll be sure to pass your kind words on to Alvin — he’ll be delighted to know his help with your German design made the process easy and efficient 😊
We truly appreciate your support and look forward to working with you again in the future!
Kind regards,
The Garment Printing Group Team
Excellent personal service, high quality finish
Excellent, caring service from Garment Printing to get our sublimated polos ready in time for our community event. The sales rep Steve went above and beyond to make sure everything was perfect and delivered on time. So helpful in every way from the graphics to delivery. We will keep using Garment Printing thanks to the high quality finish and outstanding service.
15 de noviembre de 2025
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful review! We’re thrilled to hear that your sublimated polos were ready in time for your community event. It’s great to know that Steve was able to go above and beyond with the artwork, coordination, and delivery to ensure everything was perfect.
We truly appreciate your trust in us and are delighted that the quality and service met your expectations. We look forward to supporting your future projects and working with you again soon!
Warm regards,
The Garment Printing Team
5 day turn around ...
recieved my Tshirt this morning friday, i sent away on monday , 5 day turn around , DiG printing
best reproduction of an image i have seen or done ...
thankz Garments hear from me soon .
21 de noviembre de 2025
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful review! We truly appreciate your continued trust in us. We're delighted to hear that you’ve had great experiences with our team and services.
Your support means a lot, and we look forward to printing many more great T-shirts for you and your team!
Thanks again for choosing Garment Printing. 🌟
why aren't there negative stars
why aren't there negative stars? for a company as awful as this to deal with there should be!
large order placed with many different issues, all have been ignored and blamed on "our artwork" the red being a different colour across different items is not our artwork... the material quality being different across orders is NOT our artwork... the white being transparent instead of solid as per previously prints IS NOT OUR ARTWORK!!!!!!!!!!!!!
**adding to this after the companies reply here, once again, our artwork files are blamed, white is white, one item has a solid white print on black fabric, the next is patchy and see through... how is this out artwork? and again, the hoodies we have ordered many of, previously all fluffy and thick, now they are a thin material and shorter in length, plus the same issues with the white print and our red being the wrong colour... so how are you blaming our artwork?????????????? FFS own your errors.
7 de noviembre de 2025
Opinión espontánea
Respuesta de Garment Printing Australia
After a detailed review of your order with our production team, we identified the cause of the colour variation. Two different artwork files were used during printing:
PNG_LOGO_FUNKTION_INVERT.png was used for the AS-4120 Women’s Premium Hood
PNG_LOGO_FUNKTION.png was used for the remaining garments
Because the files were not identical, the prints naturally turned out different in colour and appearance.
For transparency, we’ve already shared comparison images highlighting the difference between the two artwork files.
To move forward, we are happy to offer a reprint using the correct file to ensure consistency across all garments. As the variation arose from the artwork supplied, the reprint would be completed at your expense.
Please let us know how you’d like to proceed, and we’ll handle the next steps right away.
Warm regards,
Garment Printing Team
Brilliant service
I placed an order for our theatre company. A day or two later I was advised that we needed another T-shirt. I contacted the company via email and they were able to add the extra T-Shirt with no issue. I then had a follow up call from Alvin to discuss the extra payment and he provided the new invoice to me ASAP. Once I paid, they then immediately completed the order.
I was extremely grateful they were so accomodating and completed the order so very quickly.
Thank you for your brilliant service.
20 de octubre de 2025
Opinión espontánea
Respuesta de Garment Printing Australia
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience and that our team, especially Alvin, was able to assist you promptly and efficiently.
We truly appreciate your trust in us and are delighted we could accommodate your request smoothly. We look forward to working with you and your theatre company again soon!
Warm regards,
The Garment printing Team
Do NOT... I repeat DO NOT order from this disgrace of a company
This is one of the most dispicable companies I've ever had to deal with. After placing my order I waited 2 weeks before they asked for a mark up confirmation, during with they 1) neglected to inform that they cannot print gradient colours, and 2) charged me twice for the same order! But worse still, after I informed them multiple times of the error, they said they would refund the mistake yet didn't. Only after lodging a formal complaint with the Office of Fair Trading did they refund the amount. The fact that even their phone waiting music is ripped off a paid website says it all. Do yourself a favour and DO NOT order from this mob.
18 de septiembre de 2025
Opinión espontánea
Respuesta de Garment Printing Australia
We’re truly sorry to hear about your experience and completely understand your frustration.
Please note that the refund for the duplicate charge was processed on September 27th. However, due to an unexpected system error, the transaction did not complete successfully at that time. Once this issue was identified, our team promptly reprocessed the refund, and the amount has since been returned.
We sincerely apologize for the delay and any inconvenience this may have caused. This was an isolated technical issue, and we’ve taken steps to ensure it doesn’t happen again.
We genuinely value your feedback and appreciate your patience throughout this process. Should you have any further concerns, please don’t hesitate to reach out to us directly at Support@garmentprinting.com.au
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