Ginger Energy Opiniones 

Leanne was extremely helpful and resolved my query quickly, efficiently, and in a very charming manner - excellent!

Leanne in the Ginger billing team was very helpful and was able to fully deal with my query quickly and cheerfully. Thank you very much.

Anna was very helpful with reinstating our account when our letting agents had a system error sending false information regarding our tenancy to ginger energy. Very responsive and quick solution.

Saba Williams was very polite and professional. I was very satisfied by the manner she handled my query.

I had a great experience with Saba from Ginger Energy. She was incredibly helpful and responsive. When I requested a missing statement, she sent it to me straight away without any delay. Her efficiency and positive attitude made everything so easy. Highly recommend Saba – a real asset to the team!

Ginger Energy were always really swift on their communications whenever I have emailed them - and they’ve always been really clear and helpful with any questions or queries I’ve had. I liaised with Anna Bennett and she was a big help!

I had an issue accessing my customer portal, and Anna Bennett provided excellent support throughout. She responded promptly, re-enabled my access, and ensured I received a new registration email to reset my password. Very efficient and professional service.

Leanne Pearson was brilliant when I called earlier today. Expertly handled my many questions and updates I requested for several properties. Brilliant phone call :)

I had a really positive experience with Ginger Energy’s billing team. I had some confusion regarding my account balance and invoices, but Leanne was incredibly helpful throughout the process. She took the time to clearly explain everything, including how the credit on my account worked and what would happen next.

Her communication was prompt, professional, and reassuring, which made the whole experience much smoother. I really appreciate the support she provided.

If you are able to go with another provider do it.

Saba was super helpful in explaining the issues with the statement and invoicing.Excellent customer service!!

Anna very helpful and understanding to my situation, would give her 6/5 stars if possible, would even argue she deserves more pay....

Leanne at Ginger Energy has been incredible helpful in providing information for me over a nearly 3-month period while I worked to understand charges on my account.

She has been responsive, helpful and knowledgeable, including proactively reaching out to other teams to obtain all of the facts of the situation, which has put me in a really strong position to take everything forward to the necessary parties.

Thank you Leanne - great customer service, patience and understanding of a tricky situation!

Anna Bennett attended to me and she was very polite, understanding and gave me a good listening ear, she also did what I asked and explained things in a way I will understand.

Leanne Pearson was very helpful on the phone and took the time to explain everything to me.

Reliable and professional utility provider. The service is simple to manage, with everything clear and straightforward. The Business Support Executive, especially Saba, has been extremely helpful, efficient, and a pleasure to deal with

Immediate response to a query I had resolving it without questions or delay. Saba Williams was the executive who got it done. Appreciate the quick turnaround time and clear communication.

Today I spoke with Leanne Pearson-Business Support Executive. She was calming professional and resolved my enquiry swiftly. So glad she was the one to take my call today.

Prices might be bonkers but the customer service from Leanne was excellent.

Absolute legend!

Anna Bennett has been really helpful with my billing enquiry. Many thanks for your assistance.