Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Ver más
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Consulta las opiniones de los clientes
I spoke to Leanne. The first time I tried to call I didn't get through to anyone, but having gotten through to her she was extremely helpful, setting up my account, portal access, and talking me throu... Ver más
La empresa ha respondido
Ginger Energy were always really swift on their communications whenever I have emailed them - and they’ve always been really clear and helpful with any questions or queries I’ve had. I liaised with An... Ver más
La empresa ha respondido
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Información de contacto
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Reino Unido
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brilliant and Rickie was most helpful
Brilliant and Rickie was most helpful. Thank you!
Great customer service by Rickie Joseph.
Friendly and polite professional
Friendly and polite professional, I spoke with Leanne at Ginger Energy
Prompt response to email.
Effective communication
After making a payment I wanted a sort of acknowledgement to confirm the receipt of my first payment to Ginger Energy. So, Anna Bennett promptly confirmed the receipt of payment also with me a reconciled statement. This is something which I am so happy about.
Anna was very helpful with all my…
Anna was very helpful with all my queries. She also sent the necessary documents I asked after our call!
Very pleased with her service and with ginger energy!
Leanne Pearson was amazing!
Leanne Pearson was amazing! She helped deal with my enquires fast and efficiently. Thank you!
Quick responses
Extremely helpful sorting out my payments, quick responses. Thank you Leanne Pearson.
Rickie at Ginger Energy
Rickie at Ginger Energy was very helpful and answered all my queries. He responded via email with the information I required promptly after the call. Great service.
Anna Bennett was very helpful.
Anna Bennett was very helpful and professional.
Saba helped me resolve my query
Saba helped me resolve my query quickly and efficiently
Incredibly gracious and professional help from Anna Bennett
I am currently in the middle of a very stressful move abroad after 10 years in the UK, and Anna from Ginger Energy has been an absolute star. She was incredibly patient, professional, and handled my move notification with such efficiency.
Anna provided me with a clear confirmation letter and explained exactly when my final invoices would be issued, which gave me such peace of mind during this transition. It’s rare to receive such swift and personalised service.
Thank you, Anna, for making this part of my move so easy!
Saba was very quick to help with…
Saba was very quick to help with account set up today.
Very kind and patient
Very kind and patient! Thank you so much for your help! !
Very quick and straight forward
Saba Williams was very professional
Saba Williams was very professional, empathetic and friendly. She helped me promptly and solved the problem.
Happy to pay my bill
What a nice, polite and helpful person.
Thanks Saba 😊
Team at ginger
Team at ginger
Energy go out of their way to help customers a wonderful personal service with no ai involvement. Really great people .Anna was a great help and Chris in the past has also helped me
Prompt responses
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