Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Ver más
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Consulta las opiniones de los clientes
I spoke to Leanne. The first time I tried to call I didn't get through to anyone, but having gotten through to her she was extremely helpful, setting up my account, portal access, and talking me throu... Ver más
La empresa ha respondido
Ginger Energy were always really swift on their communications whenever I have emailed them - and they’ve always been really clear and helpful with any questions or queries I’ve had. I liaised with An... Ver más
La empresa ha respondido
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Información de contacto
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Reino Unido
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Anna was quick to respond and fixed my…
Anna was quick to respond and fixed my concern!
Leanne Pearson was amazing thank you…
Leanne Pearson was amazing thank you for that experience 💜
Customer service was super helpful and…
Customer service was super helpful and reassuring
Responsive customer service
Responsive customer service.
Saba was really helpful and responded in a timely manner. Her approach makes it easy to approach the company with queries.
Help on account statement
We asked whether our account statement could reflect that the owner i/o the tenant had effected the payments due to Ginger Energy. Rickie explained clearly the process, and helped to state the fact in the account statement. This facilitates our claim of the overdues from the tenant. Thanks for your assistance 👍.
Anna Bennett replied with a very useful…
Anna Bennett replied with a very useful answer
Fast
Fast, efficient response to my enquiry.
(The support person was Anna Bennett)
Quick service
Super helpful customer services. No unncessary waiting and got straight to the point.
Top‑tier service from Rickie Joseph
I've recently been working with Rickie Joseph and have had a great experience throughout. Quick responses and consistently satisfactory outcomes - couldn’t ask for more!
My service agent was polite
My service agent was polite, efficient and effective. I could not have asked for anything more.
Excellent Company
Always had great service with this Company. They are quick and reliable in answering any queries on email.
I've spoken to Saba Williams in…
I've spoken to Saba Williams in Ginger's customer service about the billing, professional, clear and smooth service was provided, thank you Saba.
i have never had a problem with Ginger
i have never had a problem with Ginger, they always keep me informed, i do appreciate that, thankyou.
Great support from Saba Wiiliams
Great support from Saba Wiiliams. My query was resolved efficiently
They were very helpful and happy to…
They were very helpful and happy to give advise quick and reliable.
Saba Williams Was very helpful and very…
Saba Williams Was very helpful and very responsive. I appreciate her hard work and dedication.
Saba’s manner
Saba’s manner, patience in listening, and professionalism.
Great service
Great service - called and spoke to Ricky asking for a breakdown of my billing. Ricky provided all the information clearly. Friendly service
Best service I’ve had 😀
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will flag this up and take this upon myself to send an email by herself separately to confirm the whole price of the water and Electric together. I’m soo glad I came across the gentle , calm and helpful person on the team that took everything effectually in the correct manner. Thanks so much for your service and I hope I have you again if I need any other support
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