Ordered a 10ml sample and it didnt arrive its been about a week since it was supposed to. They then took 30 pounds for a 30ml oil dropper when i haven't even received the sample to see if i like the f... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Ordered a 10ml sample and it didnt arrive its been about a week since it was supposed to. They then took 30 pounds for a 30ml oil dropper when i haven't even received the sample to see if i like the f... Ver más
La empresa ha respondido
How is this allowed to continue ? where customers place an order and pay with their hard earned cash and then get silence afterwards when the delivery is not received. The so called customer support p... Ver más
La empresa ha respondido
As others have stated, this company just a rip people off. I paid for postage and ordered the free samples advertised on their Instagram page. They then, without any notice, cancelled the order and cl... Ver más
La empresa ha respondido
I have ordered several times from Grives, including taking advantage of the free samples. It is very clear that postage needs to be paid (for those leaving a poor review for this). Orders arrived quic... Ver más
La empresa ha respondido
The best natural extracts from around the world give rise to a new way of conceiving perfume—long-lasting on the skin with fulfilling effects for your soul. Uplift your everyday, one drop at a time.
London, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 54% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered and was sent the wrong product. Numerous attempts to contact them and rectify but no success. Product is cloudy and has a weak scent, not at all as advertised. Unimpressed on all levels I’m afraid. A bit of customer service could have fixed this but you are too late.
Update 16 March - sellers response is inaccurate. I have messaged yet again as requested giving details of the wrong product I received. I have not received a response from them to ANY of the emails sent. The response below is just for show does not reflect the reality of their lack of customer service.

Respuesta de Grives Perfumes
Perfume set ordered early December did not arrive .. several Emails .. & contacted via Instagram message .. no response whatsoever ! Very poor customer service
These roller elixirs created by Grives perfumes not only smell divine but also contribute to an overall well-being. Each roll-on bottle is a portal to a unique sensory journey, designed to complement both lifestyle and enhanced natural radiance.
The benefits of the roller perfume oils are:
Alcohol-free formula protecting the skin
Concentrated blends for long-lasting fragrance
Convenient 10-ml roller for easy application and touch-ups
Mood-enhancing properties: happiness, self-confidence, sensuality, relaxation, and
energy
Reduce stress, irritation, depression, and apathy
Travel-friendly size, perfect for on-the-go use
No harmful additives or synthetic fragrances.
I chose the scent Florique that has a captivating and invigorating fragrance, mixing natural and high-quality ingredients.
These unique perfume oils are perfect for any occasion
Apply 2 to 6 drops of the product on the wrist or palm, and then spread it to the neck, hands, and/or face.
There are five iconic fragrances available on Grivesperfumes.com

Respuesta de Grives Perfumes
This is a great business, offering unique fragrances at very reasonable prices.
The sample set is a really cost effective way of finding your favourite fragrance. All of the products are unisex

Respuesta de Grives Perfumes
I have tried and re-ordered these perfumed oils and given them out as gifts. I love them and so do my friends, even those with sensitive skin. My favourite scent is Ethera but they are all so beautiful. They make me feel so special and I will be sure to order them again and again.
Paid £30 for a perfume, never arrived. Emailed many times - no response. Avoid.
Edit: response below said they would contact me within 2hrs - again received no response.

Respuesta de Grives Perfumes
I paid for a full set but it never arrived. Despite leaving multiple emails, I got no response.

Respuesta de Grives Perfumes
Didn't receive anything. No response from customer service to my request for tracking info except for emails asking me to leave a review.

Respuesta de Grives Perfumes
I stumbled upon Grives Perfumes through social media and was intrigued by their unique collection. Initially ordered their Florique sample, and I was genuinely impressed by both the fragrance and presentation.

Respuesta de Grives Perfumes
Ordered the 10ml perfume bundle on Monday, I was a little sceptical after reading reviews on here however I was pleasantly surprised, I was kept updated the whole way through the shipment process. The bundle arrived 5 days after ordering and the perfumes smell lovely!

Respuesta de Grives Perfumes
Ordered the sample perfume with their offer of paying £5 just for the postage on 8/10/24
I received an email confirming dispatch on 10/10/24
It’s been 20 days and no item still.
The tracking said ‘waiting for dispatch’ until last week and I’m no longer able to get anything when tracking, as if the tracking doesn’t exist.
I’ve emailed three times in the last two weeks for an update but no reply even though they say they’ll respond in 24hrs.
Not to be trusted, do not order from this company.
Took over two weeks to arrive. Despite filling in their contact form twice to talk try to someone but I had no response either time. Bought via the offer, pay postage and try perfume for free. Paid nearly a fiver postage and then royal mail asked for another £1:50 as sender not payed full postage (only 0.85p) what cheapskates. Received perfume today, nothing special, smells like furniture polish:( Avoid
The fragrances smell absolutely
divine. Really beautiful. Unfortunately the delivery time and communication from customer service let this company down which is a shame because the products are quality items that smell amazing. Ordered on 8th and items didn't arrive until 19th, no replies to emails I sent the company. Honestly if communication about delivery had been better I would have given 5*review because the products are so good..
Hoping Grives take this on board and Improve communication with their customers.
I was expecting 6 fragrances and received 3. Buyer beware
Placed my order on 23rd August, still no sign of it.
When I chased it up on 3rd September the company promised to provide tracking information within 24 hours, since then they are no longer responding to my emails.
I have had to make to claim with PayPal to try and get my money back.
I ordered perfume from them on their special offer from an ad on instagram in July (middle of July). It is now the end of August and I still haven't received my perfume. I contacted them twice through their website, twice via email, with not a single reply. I left messages on their account on instagram. Still, nothing. I had to escalate to PayPal, where they still didn't reply to me directly, but instead put in a (fake?) shipping order with Evri that Evri hasn't received in over a week. I have never been treated so shabbily by any company. No apology and no perfume. Not a peep from them.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.