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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Flowers delivered on the wrong day (a day early so no one was in when they were delivered). To call it a bouquet is an exaggeration- small bunch is a better description. Email response from the compan... Ver más

Valorada con 1 estrellas sobre 5

Terrible, woefully below standard. Ordered flowers for a friend on her birthday. They just arrived a full day late, paid extra for a larger bouquet........6 flowers in total. I will never use this c... Ver más

Valorada con 2 estrellas sobre 5

Rubbish.Booked only as advertised next day delivery. Allowed the date online booking but took 3 days via post office. Suspect never achieve next day delivery despite emails telling me the flower... Ver más

Valorada con 4 estrellas sobre 5

First time ordering as my usual florists had all “ purples “ in them a regular gift for my Aunt who hates purple ! Communication was good, delivery also good. I spoke with my Aunt last night who said... Ver más

Información sobre la empresa

  1. Tienda de regalos
  2. también en la categoría
  3. Mercado de flores

Información de contacto

1,8

Malo

TrustScore: 2 sobre 5

639 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,8

Todas las opiniones

(639)

63 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Don't buy anything from them

Ordered flowers with message for Valentines, flowers arrived but were distinctly average and they failed to place message on card. refused to help in any way and blamed me for the error. Avoid at all costs, worst service ever

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE THEIR SERVICE!

DO NOT USE THEIR SERVICE!! Extremely disappointed with their product and after service. My boyfriend placed an order for roses and chocolate on Valentines day for me, not only did they deliver the flower on the wrong day, they also delivered the wrong flowers with no chocolates (Complete waste of the money). We have been trying to reach out to them multiple times to talk about it but no response at all. This is the last resort we had to reach to cause the company does no service. Thank you.

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID HAPPY DAYS

Should have read the other reviews before purchasing, I ordered flowers for the 18th February for my Sisters Birthday she got them on the 19th obviously when the Birthday was over, and when the flowers finally arrived they were completely different to the flowers that was on the site, they were pathetic! This is a cowboy company that rips people off, hence the amount of poor reviews, how you have got the front to call your company happy days is beyond me, because when people receive the flowers you send out, they won't be happy days they would be very disappointed and angry days, i would definitely not recommend Happy Days to anyone... AVOID this cowboy, rip off company, as I guarantee, you will be very disappointed.

18 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. I ordered a dozen red roses to be delivered on Valentines day. They delivered white wilted roses a day later than I requested and refused to acknowledge their error. Extremely poor service and refused to offer any compensation. Avoid at all costs.

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT USE!!!!!!!!!!!

Ordered Red roses, yellow arrived 3 Days late!
Ordered 24 red roses with gypsophila, to be delivered February 13th, for Valentines day for my Ill wife. Nothing arrived on the 13th, and Royal Mail tracking stated, 'expecting item'
I emailed Happy Days several times, but no reply.
Valentines day arrives, and i had to tell my wife that her flowers were late . My wife was clearly upset, which made me extremely angry.
I emailed Happy Days again,and made several calls to there Customer service number, no answer or it went to a voice messaging service.
Flowers arrives 3 days later
YELLOW Roses, and no gypsophila, which looking on their site, is approx £6 cheaper than I paid. No apology, no refund....NOTHING!
I'll never use Happy Days Factory again!
DO NOT USE THIS BUSINESS !!!!!!!!!!!!!!!

13 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incredibly poor

Incredibly poor, valentine's flowers arrived four days late, took as long to respond to message, no sign of a refund. NEVER USE AGAIN

13 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible! They have now disconnected the phone!

Terrible!! The flowers arrived two days late and started to wilt the next day. I emailed and have tried to call and the number is now saying disconnected!! Please can the company contact me regarding my complaint order no HDF21208. I would not recommend or ever use these again terrible customer service.

19 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would get no stars if was an option

Would get no stars if was an option. Orderd flowers for valentines for my partner to be sent to her work. I had a msg saying there were dispatched onnthe 7th of Feb. They turned up 3 days after valentines. The flowers were mostly dead and petals had fell off as well as box caused and balloon deflated. Sent numerous email and tried to ring 6 time to which they hang up when asking for a refund. They are a fuc#ing joke. Stay away and don't waste money. I'll be taking them to small claims court.

7 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Would give zero if I could

Would give zero if I could. No one responds to emails or calls, my flowers arrived a day late despite ordering with plenty of time for valentines day, 9rdered red roses they sent white without even asking if that was acceptable, looked NOTHING like the picture and the balloon was UNDER the flowers so arrived popped. Trying to get support from my bank now.

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

ordered 24 pink and red roses for…

ordered 24 pink and red roses for valentines for my partner they have arrived a day later than expected to open to be bright yellow don't see t how ur getting away with this appalling services just sending customers anything not what they ordered first and last time will be ordering from here

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered Red roses, yellow arrived 3 Days late!

Ordered 24 red roses with gypsophila, to be delivered February 13th, for Valentines day for my fiancée. Nothing arrived on the 13th, and Royal Mail tracking stated, 'expecting item'
I emailed Happy Days, but no reply.
Valentines day arrives, and i had to tell my fiancée that the roses i Ordered hadn't arrived. She was very good about it, but I could see she was upset, which made me extremely angry.
I emailed Happy Days again, stating the 'sales at distance regulations' and I was contacting my bank to start the 'Charge Back' procedure.
February 15th i received an email saying the flowers would be delivered that day. Their email said that they deliver within 1-2 business days of the requested date.
Sure enough, a bunch of flowers arrived that afternoon.....YELLOW Roses, and no gypsophila, which looking on their site, is approx £6 cheaper than I paid. No apology, no refund....NOTHING!
I'll never use Happy Days Factory again!

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful Flowers and terrible Customer Service

The flowers did not look as grand as the picture. Some of the flowers looked dead. No foliage or ribbon was added to the bouquet even though the description and picture stated it did. I contacted them twice and was given almost the same copy and paste response. They even themselves mention in the email that each bouquet is packaged in ribbon yet I informed them mine wasn’t yet they refused to acknowledge it.

12 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID this service at all costs

AVOID this service at all costs. Ordered 24 red roses and received 19 yellow once instead 4 days later than the delivery date I originally paid for. They not only delivered the flowers late, they sent me the wrong flowers. Please save your money and AVOID these scammers at all costs.

15 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stupid Shop

The item that is posted on the website is not the item when it arrived. So disappointed. Don't try to purchase in this shop.

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking

Shocking

Ordered in plenty of time for Valentines delivery .
Was doing on behalf of someone else so it makes it worse .

They never arrived (tracking not updated) checked with Royal Mail and they have not even received them yet so they will not be delivered any time soon .
Tried calling (after searching online for telephone number ) nobody picks up . 3 messages left , no reply . 3 separate emails sent trying to frantically sort this . No reply . I think I’m going to have to go via my bank for s refund as they don’t respond

14 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

FLOWER NOT DELIVERED WITHIN 4 DAYS

Ordered a bouquet on 10th February Monday, in good time to deliver on 14th Valentine's day Friday. It was not delivered. I paid for bouquet, balloon, chocolate and delivery fee, and nothing arrived. They ruined my all valentine's day. I was at home waiting for the flower all day long, in addition my front camera records everything and everyone 24hrs, and no delivery, no Royal Mail, no courier at all. I tried to call them, on the phone was waiting for 10 minutes, I left a message o them with my details to call me back. I tried to email them, it was bounced back, I tried contacting on the online form, asking for answer and refund, no answer yet. My money has gone, no flower, no delivery, no answer. Should you trust this company? I DO NOT RECOMMEND THEM TO ANYONE, AS NOW I SEE IT IS A SCAM.

14 de febrero de 2025
Opinión espontánea

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