I wanted to find some Timberland trainers that are discontinued on the UK website. I used Google search and there they were. In a French business called Hardloop warehouse. I ordered immediately and... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The delivery was a little slow. The item which was a ski helmet visor was poorly packaged with a small random bit of paper put in the box offer no protection. Luckily the courier handled the box wit... Ver más
La empresa ha respondido
Great products at great prices. Shipping was swift, arriving ahead of predicted date. Some buyers seem to have not experienced such on-time delivery but that would would seem likely due to product a... Ver más
La empresa ha respondido
Was always wary of purchasing from abroad however, after reading positive reviews I went ahead with the purchase. The product was a De Sold hoodie which I knew would be good quality. As expected, it t... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos para deportes al aire libre
- Deportes de aventura
- Tienda de accesorios para bicicletas
- Tienda de deportes
- Tienda de deportes de invierno
Sobre Hardloop
Escrito por la empresa
At Hardloop, we believe that nature and movement should be at the heart of our lives.
That's why, since 2015, whether you're a beginner or a top athlete, we've been sharing our love of good gear and our passion for steep trails with you.
Our mission is to help you find the best gear for your adventures!
We deliver on that promise with the best selection of technical gear and advice from our friendly HardGuides (product experts). Wherever your next adventure takes you, we're here to help you explore.
Nature is our playground and our commitment to the environment is obvious. That's why Hardloop has been a carbon-neutral company since 2015 and advocates for sustainable consumption.
Hardloop, nature as a playground...
Escrito por la empresa
- Find the best equipment to go on an adventure!
- As a committed player, Hardloop has been a carbon neutral company since 2015 and advocates for sensible consumption.
Free delivery from 50 £ - Free return within 100 days
250 technical brands and over 65,000 products in stock
Need advice on choosing your equipment? Our HardGuides are here to help!
Información de contacto
695, Avenue Paul Louis Merlin, 73800, Montmélian, Francia
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.co.uk
4,2
Muy bueno
3 mil opiniones
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Easy website to use and found the…
Easy website to use and found the product I wanted at a good price.
26 de marzo de 2026
Respuesta de Hardloop
Hello Lisa,
Thank you so much for your fantastic review! 😊 It's wonderful to hear that you found our website user-friendly and scored the Reusch Charlotte R Tex Xt Gants at a great price. Your satisfaction fuels our passion for adventure! Looking forward to seeing you on the trails soon. 🏞️
Best wishes,
Arnaud – HardGuide
Respuesta de Hardloop
Hello Jonathan,
Thank you so much for your fantastic feedback! 😊 I'm thrilled to hear about your positive experience with us. The Reusch Garhwal Hybrid Touch Tec Gants is definitely an excellent choice for all your outdoor adventures. We can't wait to accompany you on your next journey! 🏞️
Warm regards,
Emilie– HardGuide
Great company
Great company, everything was straight forward from start to finish. Would buy from them again.
1 de abril de 2026
Respuesta de Hardloop
Hello,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that everything went smoothly from start to finish. The Lowa Fortux Gtx Qc will certainly support your future adventures in the great outdoors! 🏞️ Looking forward to welcoming you back on your next journey with us.
Best regards,
Guillaume – HardGuide
Fantastic experience ordering
Fantastic experience ordering, not so good delivering, as DPD are horrendous, I would suggest partnering with a better delivery firm in the UK, even Royal mail are more preferable .
1 de abril de 2026
Respuesta de Hardloop
Hello Marc,
Thank you for your feedback! I'm sorry to hear that the delivery didn't meet your expectations. We're committed to improving our service and ensuring our customers have the best experience possible. 🌿 We'll be reaching out to you today to address this issue.
Sportingly,
Guillaume – HardGuide
Respuesta de Hardloop
Hello,
Thank you so much for sharing your amazing feedback! 😊 We're thrilled to hear that you had a great experience. The quality of the Smith Trace Mips ensures you're ready for any adventure that comes your way. Looking forward to seeing you on the trails! 🏞️
Best regards,
Guillaume – HardGuide
Great product and worth the wait to get…
Great product and worth the wait to get it delivered in the UK
23 de marzo de 2026
Respuesta de Hardloop
Hello,
Thank you so much for your kind words! 😊 We're thrilled to hear that the Scarpa Rush 2 Pro Mid Gtx Wmn was worth the wait and that you're happy with your purchase. We hope it takes you on many exciting adventures through the trails and mountains of the UK! 🏞️
Sportively,
Guillaume – HardGuide
Efficient ordering experience of a scarce item
Most crucially, Hardloop actually had stock of the item I wanted which was great. The price was quite competitive and they chose a very reliable delivery service to ensure a prompt delivery.
23 de marzo de 2026
Respuesta de Hardloop
Hello,
A massive thank you for your fantastic review! 😊 We're thrilled to hear about your seamless ordering experience with the Silva Compass Expedition. Having it in stock and ensuring a prompt delivery is all part of our commitment to adventure enthusiasts like you. Can't wait to join you on your next trail! 🏞️
Best,
Guillaume – HardGuide
Beautiful balance bike
Beautiful balance bike. Certainly one of the most attractive bikes out there
20 de marzo de 2026
Respuesta de Hardloop
Hello Daniel,
Thank you so much for your wonderful review! 😊 It's truly rewarding to know that you're happy with your purchase. We look forward to accompanying you on many more outdoor adventures! 🏞️
Best regards,
Théo – HardGuide
Respuesta de Hardloop
Hello Joy,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that you're pleased with your purchase. Your satisfaction inspires us to keep pushing forward on our adventure together! 🏞️ Looking forward to seeing you again on the trails!
Best wishes,
Romain – HardGuide
Excellent service and speedy delivery
Excellent service and speedy delivery. Refreshing that you did as you said
27 de marzo de 2026
Respuesta de Hardloop
Hello Karen,
A big thank you for sharing your amazing feedback! 😊 It's truly rewarding to know that we've met your expectations. Can't wait to accompany you on your future outdoor adventures! 🌄
Best regards,
Théo – HardGuide
No frills
Product was as described, delivered in a timely manner with accurate communication. Reasonably priced.
26 de marzo de 2026
Respuesta de Hardloop
Hello Zamin,
Thank you so much for your fantastic feedback! 🌟 We're thrilled to hear that you had a smooth experience with us. Your kind words motivate us to keep providing top-notch service. We can't wait to accompany you on your next adventure! 🏕️
Best regards,
Romain – HardGuide
Arrived on time
Arrived on time. Good boots only shop that stock my size just got to brake them with a hike 🙂
25 de marzo de 2026
Respuesta de Hardloop
Hello,
Thank you for your message 😊
We're delighted to hear that your boots arrived on time and that you found the size you needed with us. We hope your new boots will be perfect for your next hikes! If you need any advice on how to break them in or have any questions about care or future orders, I remain available to help.
Wishing you great adventures with your new boots!
Arnaud - Hardguide
Had a few reservations as I knew the…
Had a few reservations as I knew the order was coming from France but the order arrived quickly and at a great price. The website was clear on pricing and there were no hidden costs. Would definitely order from Hardloop again.
23 de marzo de 2026
Respuesta de Hardloop
Hello Peter,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that everything went smoothly with your order. Your words inspire us to continue providing the best for your outdoor adventures. Looking forward to seeing you again on the trails! 🏔
Best regards,
Camille – HardGuide
Respuesta de Hardloop
Hello Linda,
Thank you so much for your wonderful feedback! 😊 It's fantastic to hear that the Rab Womens Superflux was such a hit as a gift. We are thrilled to have been part of this happy moment. Wishing you many more adventures and joyful trails! 🏞️
Best regards,
Arnaud - HardGuide
Great jacket at a great price
Great jacket at a great price, smooth transaction and fast shipping
23 de marzo de 2026
Respuesta de Hardloop
Hello Steve,
A big thank you for your wonderful feedback! 😊 We're thrilled to hear that your experience was smooth and your purchase met your expectations. Can't wait to see you on your next adventure! 🌄
Warm regards,
Camille – HardGuide
An excellent experience
An excellent experience with online ordering with this company. Regular contact re delivery and the items were well packaged. No issues at all. Highly recommend this company 😀👍👍
20 de marzo de 2026
Respuesta de Hardloop
Hello Ian,
A huge thank you for your fantastic feedback! 😊 We're thrilled to hear that your experience with our online ordering was seamless. Your recommendation means the world to us. Looking forward to seeing you again on your next adventure! 🏞️
Warm regards,
David – HardGuide
Trainer purchase
Customer service is first class ..item was delivered on time would definitely be from this company again
12 de marzo de 2026
Respuesta de Hardloop
Hello Scott,
Thank you so much for your fantastic feedback! 😊 It's wonderful to hear that you were pleased with our service and delivery. Your La Sportiva Akasha Ii is ready to accompany you on all your adventures, be it on trails or mountain ascents! 🏞️ We're thrilled to know you'll choose us again for your outdoor needs.
Best regards,
Romain – HardGuide
Product looks to be good quality
Product looks to be good quality. It will be a few weeks before I can install it, but I don’t envisage any problems. Easy to order and it arrived next day . V good
12 de marzo de 2026
Respuesta de Hardloop
Hello,
Thank you so much for your fantastic feedback! 😊 We're thrilled to hear that your experience with us has been positive. We look forward to accompanying you on many more adventures in the mountains and beyond! 🏞️
Best wishes,
Guillaume – HardGuide
Good selection and delivery
Good selection and delivery. Returns process also excellent.
19 de marzo de 2026
Respuesta de Hardloop
Hello Tino,
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you appreciated our selection and delivery. It's great to know that our returns process also met your expectations. We hope to accompany you on many more adventures soon! 🏕️
Best regards,
Guillaume – HardGuide
Lovely product
Lovely product, easy to order, good price, quick delivery.
26 de marzo de 2026
Opinión espontánea
Respuesta de Hardloop
Hello Anne,
Thank you so much for your wonderful feedback! 😊 We're thrilled to know you had a smooth experience with us, from ordering to delivery. We can't wait to join you on your next adventure! ⛰️
Warm regards,
Théo – HardGuide
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.