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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff are always helpful and provide useful information and advice. They know their products and will patiently guide you through all the various options to ensure you make the right purchase. My who... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dropped into the store to enquire about a Cyrus 40 PSU and the compatibility with our XR units after so much conflicting information online. Anna and Jesse were more than helpful. They quickly got us... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a reasonably high-end Cyrus/Quad/KEF system showing its age. The team at Holburn HiFi advised the best annd most cost effective upgrade path. I purchased a pair of Fyne-Audio 502 SP speakers, a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant experience choosing my hifi upgrade. Jesse offered great options and fantastic demos, and nothing was too much trouble. Customer service is far better than other Glasgow hifi shops. Highly r... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de audio para el hogar
  2. también en la categoría
  3. Tienda de equipos de cine en casa
  4. Tienda de TV
  5. Tienda Hi-Fi

Escrito por la empresa

Online retailer of Audio and Visual equipment. Set apart from the rest by our in house experts that help our customers around the UK create their perfect home systems. Stores in Glasgow & Aberdeen.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

513 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,8

Todas las opiniones

(513)

114 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant Customer Service

Despite requesting a refund due to a backorder beyond their control, they have been prompt in issuing it and helpful in the store while selecting items. Will definitely purchase from here again.

7 de noviembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Cam,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great staff & exceptional value

All the staff are very knowledgeable and helpful, they gave some good advice to help make my decision on the purchase. I must highlight Anna she was very helpful and the package she put together is great. The products on offer are great value compared with others. Would highly recommend.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Holburn Online

Hi Jane,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Pleased

Prompt, helpful, friendly service. The manufacturer included the wrong remote control with the CD player but this was immediately replaced by Holburn. My initial questions regarding setup and compatibility were answered.

24 de octubre de 2025
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Respuesta de Holburn Online

Hi Clare,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Quality product and a good delivery of…

Quality product and a good delivery of the items ordered.

1 de noviembre de 2025
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Respuesta de Holburn Online

Hi Barry,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great price …

Great price delivery good and good communication many thanks

31 de octubre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Ashley,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

HD820

Excellent service

29 de octubre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi John,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Outstanding Service

From the very start, Glasgow Audio have been completely professional and supremely helpful. After a long chat about my needs and budget, Anna set up an impressive range of items for my demo, going above and beyond what I had asked for. She is incredibly knowledgeable and provided superb advice and ideas to help me get to perfect solution. When it came to installation, Alain could not be faulted - again hugely knowledgeable, skilled and careful - the utmost professional. I'm more than delighted with the system, service and support I've had from Glasgow Audio and would happily recommend them to anyone - no matter what your needs or budget

4 de noviembre de 2025
Opinión espontánea
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Respuesta de Holburn Online

Hi there,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Excellent experience all round

Excellent experience all round. Good value, quick delivery and good communication.

22 de octubre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Andrew,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service! Would highly recommend this company. Good knowledge of their products and impartial advice!

21 de octubre de 2025
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Respuesta de Holburn Online

Hi Lorna,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 4 estrellas sobre 5

Good kit

Good kit, decent price, easy transaction

15 de octubre de 2025
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Respuesta de Holburn Online

Hi Hamish,

Thank you very much for taking the time to leave us a review. We are pleased that you had a good experience. If you feel that there is anything we could improve on we would love to work on this.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Knowlegable and helpful .:

Excellent engagement interest and knowledge of pertinent factors affecting decisions on purchase of items together with reassurance of continued support and obvious satisfaction in enjoying good relationships with customers. 👍🏼

13 de octubre de 2025
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Respuesta de Holburn Online

Hi Mr Roberts,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 3 estrellas sobre 5

Website was good to use

Website was good to use, however the delivery time quoted was misleading in saying 2-4 days. It actually took nearer 10 days to receive my package and it never came by the carrier that I was expecting.
I think I would have been better collecting direct from the shop.

5 de octubre de 2025
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Respuesta de Holburn Online

Hi Andy,

Thank you very much for taking the time to leave us a review. We do apologise for the delay in your delivery. Rest assured we always do our very best to fulfill orders as quick as we can.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

“I don’t want to spend a fortune……”

The guys at Holburn Hi Fi were fantastic from start to finish. Explained everything clearly and in simple terms which I really appreciated as I was lost amongst all the info I had seen online. I wanted a decent set up without getting too carried away. There was no hard sell and certainly an understanding of my budget. I can’t recommend Holburn Hi Fi highly enough. Thanks to Ian, Sam and Christian.
A very happy customer!!!

8 de octubre de 2025
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Respuesta de Holburn Online

Hi Richard,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Hi-Fi

Valorada con 5 estrellas sobre 5

Fast delivery, good experience

Fast delivery. Product as described

9 de octubre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Mr Hudson,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Discerning range of Hi Fi accessories

Discerning range of Hi Fi accessories.
Fast dispatch and delivery, carefully packaged.

18 de septiembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi there,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great Service and Honest Advice

One of the few audio companies still left that take time and care to help match your requirements and budget to their carefully selected products rather than simply trying to sell you their highest margin products or trying to convince you that snake oil is not in fact snake oil!!

Great service from Christian and overall a very personal, honest and knowledgable service.

Thanks :-)
R.

1 de octubre de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Mr Sharp,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Hi-Fi

Valorada con 5 estrellas sobre 5

Perfect transaction.

A great item and at a competitive price. Easy to communicate with the team before purchase.
Recommended.

13 de septiembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Tony,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

Valorada con 5 estrellas sobre 5

Great service from Jesse

Jesse is very professional and always happy to help in the Glasgow Audio store. He is very knowledgeable about the products. Highly recommend.

27 de septiembre de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Kyle,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Best customer experience I’ve had by far.

Had a phenomenal experience with Holburn online so far. Honestly, cannot find a single fault when purchasing goods from this company.

Had a small hiccup with an order but Jesse & Anna assured me they were always on top of things. Replying back to emails within the hour, giving constant reassurance - couldn’t ask for a better experience.

Will absolutely shop with Holburn again, cannot recommend enough!

25 de septiembre de 2025
Opinión espontánea
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi James,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Glasgow Audio

Valorada con 5 estrellas sobre 5

Professional and helpful staff

Professional and helpful staff. My go to shop for hifi equipment.

15 de septiembre de 2025
Logotipo de Holburn Online

Respuesta de Holburn Online

Hi Allan,

Thank you very much for taking the time to leave us a review. We are pleased that you had a great experience! You are always more than welcome to return to us for any future purchases or enquiries.

Kind Regards,
Holburn Online

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