Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Ver más
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Consulta las opiniones de los clientes
Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Ver más
Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Ver más
Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Ver más
Información sobre la empresa
Escrito por la empresa
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Información de contacto
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido
- innovation.group
Ha contestado el 89% de las opiniones negativas
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Josh, Kim &Ash
Josh, Kim& Ash were informative, courteous and friendly
Arrived on time
Bill & Ben from Innovation Group arrived within the time slot given, showed identification, declined a hot beverage and began work immediately. When finished, the area was left tidy. Thank you lads, from Weed!
Friendly and helpful
Polite efficient and communicated well…
Polite efficient and communicated well on what was being done and any issues.
Bill and Ben
Bill and Ben - On time arrival and friendly. Left the site clean and tidy.
Great job.
Thank you to Bill and Ben on 23 Jan
Thank you to Bill and Ben on 23 Jan. You were polite, tidy and helpful. Thanks a lot. Malc
Turned up on time
Turned up on time, explained what work was being undertaken. Left the work area as it was when they arrived.
Investigation Visit
Friendly operatives Bill and Ben who explained what they found and left site in good order.
Great job
Chris & Charlie arrived on schedule and were faced with a complicated challenge of locating a leak somewhere between our house and the mains. Despite the challenge of not being able to access the mains pipe using their normal techniques, they remained positive and solution-led, located and fixed the leak. Communication was great throughout too. Top job.
First in-house engineer that visited…
First in-house engineer that visited our property, wasn’t that impressed. Second in-house engineers were superb. Chris and Charlie went above and beyond, and would not leave until works were resolved. Very conscientious and professional. Pleasant and very friendly. Thoroughly recommend. Office communication was also excellent. Dealt with Emma who answered all my email correspondences. Five Star service.
Great guys
Great guys, arrived on time completed the works in the time frame and were just lovely chatty fellas. Talked me through everything after the works were completed. Left the place clean and tidy. Thank you so much Allan and James
Both very polite and friendly team members.mbers…
Both very polite and friendly members of your team. They got on with the job even though the weather was wet and windy. They answered questions fully when asked. This also applies to 2 men who fitted some movement monitors before them.
Alex Bull & Harry Brice
Alex was great - friendly, punctual, efficient and helpful. Would definitely recommend!
Bill & Ben - Dream Team…
The two engineers were on time and very polite. The work was carried out in a timely fashion and no mess left behind. Thank you.
They were the dream team 😀
Worked quickly and professionally
Worked quickly and professionally
Quality of work
The guys that came to our home yesterday were great.
They kept us informed with regards to the work that they would undertake and why they were doing it.
They had to dig up part of our patio and did so with minimal impact to us and also replaced it all back when they had finished.
It’s rare that people have positive things to say these days, but we were really happy with the work that they did today.
Job number was G 37345
Please recognise these guys, they really do deserve it!
Turned up on time
Turned up on time. Very polite. Carried out the trial pit despite the appalling weather. Left the site neat and tidy.
Efficient and quick
The 2 guys that came, Lewis and Jordan, were very professional and knowledgeable.
They conducted the survey quickly and efficiently, tidying up after themselves. I would highly recommend this company and these 2 workmen.
Thankyou
S Tivey
Drains inspection for subsidence incident
Innovation Group were asked to inspect the drains by our insurers as part of an ongoing subsidence claim. Terry Jones came out, Job no 0126299. He arrived on time to carry out the survey and was very polite at all times, answering all our questions in a very professional manner. He explained how all the equipment worked when we asked, as we were naturally curious about the process, and he didn’t show any annoyance at our enthusiasm! Terry was very professional throughout, in addition to which, the van was very well equipped to carry out the survey to a high standard. Terry left the site in a cleaner condition than he found it and you don’t get to say that about many trades people! Well done and thank you Terry :)
Excellent service attended on time and…
Excellent service attended on time and called ahead clean inspection and Terry explained process clearly.
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