Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Ver más

Valorada con 5 estrellas sobre 5

Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Ver más

Valorada con 5 estrellas sobre 5

Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Ver más

Valorada con 5 estrellas sobre 5

Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Escrito por la empresa

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Información de contacto

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido

  • innovation.group

4,7

Excelente

TrustScore: 4.5 sobre 5

918 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 89% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Arrived on time

Bill & Ben from Innovation Group arrived within the time slot given, showed identification, declined a hot beverage and began work immediately. When finished, the area was left tidy. Thank you lads, from Weed!

29 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great job

Chris & Charlie arrived on schedule and were faced with a complicated challenge of locating a leak somewhere between our house and the mains. Despite the challenge of not being able to access the mains pipe using their normal techniques, they remained positive and solution-led, located and fixed the leak. Communication was great throughout too. Top job.

26 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First in-house engineer that visited…

First in-house engineer that visited our property, wasn’t that impressed. Second in-house engineers were superb. Chris and Charlie went above and beyond, and would not leave until works were resolved. Very conscientious and professional. Pleasant and very friendly. Thoroughly recommend. Office communication was also excellent. Dealt with Emma who answered all my email correspondences. Five Star service.

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great guys

Great guys, arrived on time completed the works in the time frame and were just lovely chatty fellas. Talked me through everything after the works were completed. Left the place clean and tidy. Thank you so much Allan and James

23 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quality of work

The guys that came to our home yesterday were great.
They kept us informed with regards to the work that they would undertake and why they were doing it.
They had to dig up part of our patio and did so with minimal impact to us and also replaced it all back when they had finished.
It’s rare that people have positive things to say these days, but we were really happy with the work that they did today.
Job number was G 37345
Please recognise these guys, they really do deserve it!

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Efficient and quick

The 2 guys that came, Lewis and Jordan, were very professional and knowledgeable.
They conducted the survey quickly and efficiently, tidying up after themselves. I would highly recommend this company and these 2 workmen.
Thankyou

S Tivey

20 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Drains inspection for subsidence incident

Innovation Group were asked to inspect the drains by our insurers as part of an ongoing subsidence claim. Terry Jones came out, Job no 0126299. He arrived on time to carry out the survey and was very polite at all times, answering all our questions in a very professional manner. He explained how all the equipment worked when we asked, as we were naturally curious about the process, and he didn’t show any annoyance at our enthusiasm! Terry was very professional throughout, in addition to which, the van was very well equipped to carry out the survey to a high standard. Terry left the site in a cleaner condition than he found it and you don’t get to say that about many trades people! Well done and thank you Terry :)

15 de enero de 2026
Opinión espontánea

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