Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Ver más
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Consulta las opiniones de los clientes
Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Ver más
Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Ver más
Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Ver más
Información sobre la empresa
Escrito por la empresa
Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1
Información de contacto
Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido
- innovation.group
Ha contestado el 89% de las opiniones negativas
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Professional friendly efficient team
Professional service
Jordan and Lewis were friendly, efficient and informative. Professional at all times.
Very pleasant operatives faz and joel
Very pleasant operatives faz and joel, clean tidy job well done
Great job on drain repairs…
Great job on drain repairs and advice from Allan and James
Great job guys!!
Two very entertaining and polite men…
Two very entertaining and polite men worked quickly and kept me informed all of the way
I think all these so called positive…
I think all these so called positive reviews should be investigated. Especially the latest one posted by Steve Jenner. Would this the the same Steve Jenner of M Jenner and Sons, who is a contractor used by Innovations Group for repairs??!!

Respuesta de Innovation Group
Allan & James were polite and very…
Allan & James were polite and very efficient. They both kept me up to date on what they were doing and showed me the problem. Thank you both
Faz and Joel were polite
Faz and Joel were polite. Pleasant and efficient. Job well done
Excellent lads
Thorough in investigations
Thorough in investigations
Good communication
Jordan and Lewis were friendly and polite today, efficient and cleaned up well.
Geotechnical
The guys explained what was being done clearly and they were polite and informative.
I have not had great dealings with…
I have not had great dealings with innovation group.
A potential claim with Aviva was bounced to them in August last year. They came out and inspected but 4 months later we could not get them to respond. I had promises of "we will chase it up", "will get them to give you a call" etc. They have now left me in a position where I cant get insurance as they wont do their job, my current is about to expire and im left without it.
Another promise today of a call so we will see....
I gave the extra star as it least the person Im now talking to appears to be helpful
My ongoing drain saga 101192
Robert Rollinson was a breath of fresh air. My insurance claim has been plodding along since the middle of November and as a result have had damaged drains since. Rob started the ball rolling quickly and efficiently. Thank you at last Rob.
I had two good visits today .
I had two visits today and despite the pouring rain both were carried out successfully . Both men were on time which was appreciated . The first was bore holes for soil samples the second for a drain survey . No name for the first but second James . My thanks to both .
Chris and Charlie have been first class…
Chris and Charlie have been first class since the moment they arrived. Identified the issue quickly and carried out the repairs to an excellent standard.
Marcus was fantastic!
Marcus was really friendly and efficient. I have a very curious mind and Marcus answered all of my questions in a very professional, warm manner!
Really helpful and informative.
The drain surveyor Marcus was very…
The drain surveyor Marcus was very pleasant and spent alot of time explaining what problems he had found with our drainage system and what recommendations he suggested and what this entailed.
Job No 85079
Excellent service - The team was very polite and…
The team was very polite and hardworking. They were also very informative, letting us know what they were doing throughout the day. They left our property clean and tidy.
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