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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Liam Brennan attended for two days to finalise work. Ably assisted on second day by Charlie Dixon It was a friendly and efficient team to which I gave hot or cold drinks Liam explained well work be... Ver más

Valorada con 5 estrellas sobre 5

Kim & Ronnie: Arrived on time, fully briefed and with all necessary kit. Kim explained what they were going to do and the potential implications. Afterwards, Kim explained clearly they had managed to... Ver más

Valorada con 5 estrellas sobre 5

Terry was very professional in carrying out the work he was assigned.that was nforming me what he was assigned to do. What i found extra helpful was him explaining the process on what happens next a... Ver más

Valorada con 5 estrellas sobre 5

Matthew came out to deal with an issue we had with water leaking out of our retaining wall. He resolved our issue quickly, identified further issues that will resolved and covered by our insurance a... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Escrito por la empresa

Innovation Group have been managing critical incidents in the car and home on behalf of some of the world's leading insurers, brokers and MGAs for over 25 years. A technology driven solution to claims management working with clients on Accident and Repair Management, Subsidence, General Perils, Loss Adjusting and Underground Services. We offer a digitally connected claim experience across our supply chain that ensures a frictionless, jargon-free, and transparent claim journey with customers at the heart of what we do. Our in-house services include: • Vertically Integrated Supply Chain • Research and Development Division • Soils and Plant/Root Laboratories • Market leading expertise across Domestic and Commercial Property, Casualty and Specialist Losses • A Partnership Approach to End-to-End Claims Management • Innovative Technology Solutions. We are chosen as the trusted partner of many UK MGAs and insurers to deliver the journey their customers expect, and the savings their book demands. https://innovation-group.pagetiger.com/btluxcn/1


Información de contacto

  • Bembridge House, 1300 Parkway, PO15 7AE, Whiteley, Fareham, Reino Unido

  • innovation.group

4,7

Excelente

TrustScore: 4.5 sobre 5

918 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 89% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

I think all these so called positive…

I think all these so called positive reviews should be investigated. Especially the latest one posted by Steve Jenner. Would this the the same Steve Jenner of M Jenner and Sons, who is a contractor used by Innovations Group for repairs??!!

15 de enero de 2026
Opinión espontánea
Logotipo de Innovation Group

Respuesta de Innovation Group

Hi John,
I am sorry to hear this.
Please could you kindly send us an email with the full details of the claim/issue including claim reference number and the best contact details for yourself for us to investigate this further - SubsidenceCRTGeneral@uk.innovation-group.com.
Thank you

Valorada con 2 estrellas sobre 5

I have not had great dealings with…

I have not had great dealings with innovation group.

A potential claim with Aviva was bounced to them in August last year. They came out and inspected but 4 months later we could not get them to respond. I had promises of "we will chase it up", "will get them to give you a call" etc. They have now left me in a position where I cant get insurance as they wont do their job, my current is about to expire and im left without it.

Another promise today of a call so we will see....
I gave the extra star as it least the person Im now talking to appears to be helpful

14 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My ongoing drain saga 101192

Robert Rollinson was a breath of fresh air. My insurance claim has been plodding along since the middle of November and as a result have had damaged drains since. Rob started the ball rolling quickly and efficiently. Thank you at last Rob.

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had two good visits today .

I had two visits today and despite the pouring rain both were carried out successfully . Both men were on time which was appreciated . The first was bore holes for soil samples the second for a drain survey . No name for the first but second James . My thanks to both .

13 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Marcus was fantastic!

Marcus was really friendly and efficient. I have a very curious mind and Marcus answered all of my questions in a very professional, warm manner!

8 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The drain surveyor Marcus was very…

The drain surveyor Marcus was very pleasant and spent alot of time explaining what problems he had found with our drainage system and what recommendations he suggested and what this entailed.
Job No 85079

9 de enero de 2026
Opinión espontánea

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