John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss.... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Everything was organised in advance, and what made the service great was that Steve and Josh were able to complete the service without much interruption to the site team, they required escorting in so... Ver más
La empresa ha respondido
They have multiple contracts on their system for our company and it should be a 24hr turnaround but they state 48. Quite often they also cancel their call out jobs for various reasons. This has also... Ver más
La empresa ha respondido
Bethany was extremely professional whilst maintaining a friendly service. Everything was checked thoroughly and a repair job arranged swiftly. Bethany also advised of a Portal we can use to log any... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamiento de lavandería de monedas
- Tienda de electrodomésticos
- Taller de reparación eléctrica
- Tienda de componentes y repuestos electrónicos
- Tienda de electrónica
Escrito por la empresa
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Escrito por la empresa
Información de contacto
Meadowcroft Lane, HX6 4AJ, Ripponden, Reino Unido
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Excelente
2 mil opiniones
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
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It was a quick response and service.
17 de abril de 2026
Respuesta de JLA
Good afternoon Rachel,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Engineer call out sorted quickly &…
Engineer call out sorted quickly & profesionaly what more can i say
20 de abril de 2026
Respuesta de JLA
Good afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Ryan was a very polite and courteous …
Ryan was a very polite and courteous gentleman, he sorted and got an appointment straight away.
20 de abril de 2026
Respuesta de JLA
Good afternoon Fiona,
Thank you so much for fantastic 5‑star review. I will make sure that Ryan and his manager see this amazing feedback.
Kind regards,
Ella
the person handling the phone call was…
the person handling the phone call was kind and courteous and helpful
20 de abril de 2026
Respuesta de JLA
Good afternoon Julie,
Thank you for your lovely 5‑star review. I will make sure that Tee-Jay and his manager see this fantastic feedback.
Kind regards,
Ella
Outstanding service
Outstanding service, very helpful, flexible in appointment times. Did not rush the call, listened to our needs and gave good advice.
17 de abril de 2026
Respuesta de JLA
Good afternoon Andre,
Thank you so much for your lovely 5‑star review. I will make sure that Ariz and his manager see this amazing feedback.
Kind regards,
Ella
Yes they are
17 de abril de 2026
Respuesta de JLA
Good afternoon Naz,
We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good afternoon Paula,
Thank you so much for your lovely 5‑star review. I will make sure that Robert and his manager see this fantastic feedback.
Kind regards,
Ella
quick response
17 de abril de 2026
Respuesta de JLA
Good morning Shiny,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good morning Dawn,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Fire door closers
Mark Hudson came to site to sort out issues with our door closers, he knew what he was talking about regarding the problems and rectified them quickly. Would have him back on site any day to help us.
17 de abril de 2026
Opinión espontánea
Respuesta de JLA
Good morning Harvey,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good afternoon Femi,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Very good!!
16 de abril de 2026
Respuesta de JLA
Good afternoon Zak,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good afternoon Nigel,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Brilliant customer service
When ringing them, they are extremely helpful, explaining simple fixes over the phone, and if anything else a engineer out within 24hours.
16 de abril de 2026
Respuesta de JLA
Good afternoon Sammy,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good afternoon Jason,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good afternoon,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
Has been a pleasure working with MICK
Has been a pleasure working with MICK ; he has the knowledge so much needed for the issue to be resolved; he was prompt and ready to give solutions and answerrs
16 de abril de 2026
Respuesta de JLA
Good afternoon Lily,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good afternoon Debz,
Thank you so much for your lovely 5‑star review. I will make sure that Mark and her manager see this amazing feedback.
Kind regards,
Ella
Always excellent service and mikey…
Always excellent service and mikey always efficient n polite 😀 always a pleasure to see him.
15 de abril de 2026
Respuesta de JLA
Good morning Lisa,
Thank you so much for your lovely 5‑star review. I will make sure that Michael and his manager see this amazing feedback.
Kind regards,
Ella
I used the online messaging service
I used the online messaging service, which was quick, a little too quick as I was on a phone call whilst waiting for someone to answer me, they did so whilst I was talking, and I missed them. They did not wait; however, they redeemed themselves by picking up my next message quickly.
The call handler was quick, efficient and booked an engineer to be with us within 24 hours.
Nicely done JLA, thank you
15 de abril de 2026
Respuesta de JLA
Good morning Sonia,
Thank you so much for your lovely 5‑star review. I will make sure that Tee-Jay and his manager see this fantastic feedback.
Kind regards,
Ella
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