Joint-It Opiniones 

We used joint it simple product on our new patio 2 years ago. 2 years later, it’s still as good as new. No weeds and resistant to power washing. Highly recommend
Sales and technical support is excellent and very helpful. Gary knows his stuff and goes above and beyond.

Great product and a great company. I've been using Joint-It products professionally for over a year now. I've used other products, but they're not as good. I've re-pointed numerous patio's and find Joint-It very easy to use and importantly (for me) quick. It sets well and if done correctly (compacted well), will last for a long time.

I did require guidance for a crazy paving driveway, would 'Simple' be sufficient, Gary from the company called me and took me through the job and the best product to use and why. I couldn't have asked for more.
Warfield Power Wash (Berkshire)

We had a problem with the grouting in our patio so I ask the landscaper who does a lot of work in our garden. He suggested we use joint-it as he had used it before and said it was really good.
He spent the day taking out our old cement type grouting and came back the next day with the the joint-it product. We were more than impressed with the result and it has now been in for about 18months. I have cleaned the patio a couple of times with power washer and it has remained perfect.

Have used Joint It Dynamic Buff on 2 new patios and a path down the side of our house - patios were Indian Sandstone framed with granite cobbles. After a day or so, the sandstone developed unsightly patches that appeared to have a wet look - so I contacted Joint It directly. I received a call from Gary Duffy within a couple of hours and he explained that this would naturally disappear within 6 weeks or so. I am absolutely delighted with the resin sand product and do believe it is “best on market” - am also extremely impressed with Gary’s knowledge, professionalism and courtesy.

Wow....that is what you call customer service. Many businesses would learn alot from Joint it. Gary was excellent, explained everything in depth and answered all of my questions. Extremely helpful and the products are superb. Thanks again Gary. Regards Mark

I can't praise the customer service I received from Gary at Join-It highly enough. I recently had a new patio put down in my garden and was unhappy with the finished look of the Joint-It pointing. To me it looked bumpy, uneven, full of cracks and holes and in places just brushed out of the gaps between the slabs. I was told by the contractor that there was nothing that could be done and that basically, that it was it should look like. Having seen photo's of Joint-It on Instagram, I decided to contact the company directly and ask them for advice and any photo's I could share with my contractors of what it "should" look like. Gary rang me back a couple of times, told me exactly what I should say to the contractors, sent me photo's and further instructions for the contractors and even sent links to tools that they could use to remove the badly used Joint-It. I am sure that without Gary's help I would still be in a battle with the contractors. Absolutely, outstanding customer services and now that the Joint-It has been put in correctly it looks great! Thank you so much Gary.

Having had major landscaping work undertaken in my garden over a number of months and due to the severity of weather conditions ranging from very low temperatures or constant heavy rainfall, sections when completed were finished off using joint-it in dark grey which in various parts was showing signs of a white colour emerging on the surface. As time went by and conversations with the Landscaper not having experienced this before and unsure of a solution, I contacted Joint-it and the Regional Manager for my area was extremely helpful in listening to my query and offering answers to discuss with the landscaper. He was also willing to come out and look at the problem which he did a few weeks later, again offering his advice and taking photos in order that he could seek further advice/help from the Sales and Technical Director. This Director kindly explained that the hoist coming through was called efflorescence which is a white deposit on concrete base due to moisture loss with a full explanation of what causes same. The short answer is a natural fungi and he recommended a cleaner to remove the efflorescence. It may need more than 1 application for the natural cycle of fungi to run its course.
I am very grateful for the advice and time taken by these 2 gentlemen to assure me of how to resolve this issue and I feel that this review may be helpful should someone else experience a similar problem.

Have just completed DIY patio project using Joint-It sealing and jointing systems. I couldn’t be more pleased – with both product and technical support.

Sealing: I chose Joint-It Premium Seal as it penetrates the concrete flags rather than sitting on top. This made sense to me. It comes ready-to-use. However, with my garden sprayer, I overly saturated the flags so that the two litres did not cover the 8m² as they shoul have. If I were to do this again over such a small area, I would opt for greater control by brushing it on with a paint brush. (In my defence - and of the product – eighty-year-old eyes don’t see a fine spray of clear liquid too well!) The sealer dried clear with no noticeable change in the silver granite shade of the flags and without affecting the non-slip surface. Water forms droplets on the flag surface and runs off on the 1% gradient.

Jointing: The choice here was Joint-It Dynamic, rather than the Joint-It Simple. The substrate is heavy Northern Ireland clay. Joint-It Dynamic is non-permeable and sets rock hard so surface water will mostly run off to a French drain system. Application was easy, even for a DIYer. Surprisingly (to this layman) the flags are kept well saturated with water throughout the process. The Dynamic flowed readily down into the joints, filling them all the way to the top. Pointing the widish joints was fun and achieved a very pleasing finish to this riven, irregularly edged, randomly laid patio. Just a note: mixing the product in (its own bucket) requires a sturdy paddle and a little more than a DIY screwdriver-drill.

The technology behind these products is inspiring. Clean-up is quick and easy. Person-to-person technical support from Joint-It Ltd was readily available. In fact, I had a lengthy telephonic discussion with the technical director who himself has had extensive paving experience. So, apart from product selection and application advice, he also gave me great tips on laying the paving flags! Amazingly this telephone call was followed up with WhatsApp voice messages, repeating the information and advice. Referring to those messages from time to time encouraged me through the whole project. It’s clear that Gary and his colleagues love what they do.

Excellent service from Gary at Joint-It, who took the trouble to respond to my messages and followed up with some extended voicemails with advice / support.
I was cautious in selecting grout for my rear patio paving as I fight an ongoing battle with weeds between pavers in my front driveway. I was determined to invest in something to avoid weeds, look good, easy to install, but bewildered by the numerous options and prices out there.
I called Gary/Joint-It to check a couple of points and he steered me away from a far more expensive product of theirs (very high strength which I didn't need as this was for people rather than cars / lorries). He assured me that the Joint-It simple sets rock hard, resists weeds and power washing, and is water permeable - important to preserve your grout installation.
Now installed - it was easy to apply and looks absolutely superb.

Top class customer service, I'm really impressed. Wonderful communication down to the last detail.

Contacted Joint It on messenger
Received a link to send photo and phone number.
Shortly after received a call fro Gary who clearly explained a solution
Very impressed
Thank you

I recently contacted Joint-It for advice on choosing the right products to use to refresh my patio. My query was answered by Gary who I found to be very knowledgeable with a professional approach and excellent insight into each product which exceeded my expectations. I cannot recommend Gary and Joint-It highly enough!

Used Joint-It Simple on our back patio,
Contacted the Company before I applied the product, and after I had applied the product, unbelievable response both times and I believe it’s definitely the best product of its category on the market,
Would recommend this company and its products 100%
Thank you Joint-It

I am a DIYer. I laid two random pattern sandstone patios recently, one North facing the other South. I prepared the patios for grouting with "Joint-It Simple" by following the instructions provided by manufacturer. I was worried as the sand/cement mix I used to bed the paving was not as weak as recommended - I used around 1:4/5 whereas "Joint It" recommended 1:6 I believe. This weaker mix was suggested in order to allow water to drain away from the joints when applying the grout and therefore allow the grout to dry and set. Having read the poor reviews as well as the good reviews for this product I though I might have a problem. This proved not to be the case. Having made sure the surface was thoroughly cleaned and sealed (tried not to seal the bottom of the joints), I then blew all debris out from the joints and wet the sandstone. I kept the sandstone and grout wet continuously whilst grouting but tried to avoid pooling of water in the joints as much as possible. I have used 4 buckets of "Joint-It Simple" and await another. I found it so simple to use - I did make sure I compacted the product into the joints by thoroughly tamping in with my brush, and it did take me longer than the experts would have taken. End results are great! The remaining grains brushed off the surface of the patio when the grout had dried enough for me to do this. The grout to the North facing patio did take longer to set than the South facing but both set, and I am delighted with the way both of these patios look with this grout. I also felt reassured that the customer service was meant to be really good should I have had any problems.

Fantastic product and superb technical support. Instructional videos are great. I had a couple of post installation queries about care and maintenance. Advice and guidance provided by Gary at Joint-It was extremely clear and helpful. Would definitely use again

Gary was great to deal with on our project, very knowledgeable. Fantastic product, definitely will get using JointIt on future projects.

There is a guy called Garreth hickey that works for joint it and I have to say
He knows how to look after his customers
I rang him with a problem that I was having in regards to repointing my Indian sandstone with joint it
All is sorted tks to him 👍👍👍
Nick
Whitethorn park

Went onto the joint it website as this is what my landscapers used to grout my patio. I had a lot of questions and Lauren kindly answered them all and agreed to send out a free sample of their sealer for me to try. Very happy with the customer service received. Please note I haven’t tested the product yet, but the service was very good so far. I’m sure the product will match. I will leave a further review once applied.

Went online to the website had online chat said they would phone me shortly,received phone call within 30mins spoke to Gary who was very polite and helpful explained in detail what was the best way for me to proceed.

I used their grout on my patio and I'm very happy with it. It has maintained its colour, not cracked or broken, with no weeds coming through.
The technical advice from their rep was useful and he went above and beyond to help me. I will use again and I would recommend to a friend.