Leaf Envy Opiniones 

362
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What fantastic company really great service and communication.my daughter in law loved her plant and will look after it..thankyou.

Valorada con 3 estrellas sobre 5

Easy to choose and buy, but delivery is not the strongest side. Ordered on Monday, dispatched on Friday, obviously didn’t get it next day as it was Saturday. Got the plants only on Tuesday as on Mond... Ver más

Valorada con 5 estrellas sobre 5

I recently ordered three plants from Leaf Envy, and I couldn’t be happier! All of them arrived quickly, beautifully packaged, and in perfect condition — honestly healthier than any I’ve ever bought fr... Ver más

Valorada con 5 estrellas sobre 5

I had an issue with my initial delivery, which was no fault of theirs. The team didn’t hesitate to help assist me with my problem and ensured a new product was sent out to me super fast! Particular sh... Ver más

Información sobre la empresa

  1. Eventos y entretenimiento

Escrito por la empresa

We are the destination for plant collectors, plant stylists & plant enthusiasts. Our premium quality products are created for the interior-design obsessed. We help you go from plant newbie to plant fanatic. We are designed to transform lives through nature. Indoor plants, pots & accessories delivered nationwide.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

362 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 16% de las opiniones negativas

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4,3

Todas las opiniones

(362)

60 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

3 plants were good

Ordered 3 plants which came well package. A large cactus, a medium monstera and another small plant which was on offer. Mild bit of soil spillage in transit but otherwise items received well and appear to be healthy plants.

23 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love my new monstera plant 🪴

Love my new monstera plant 🪴 came well packaged and in great condition! I also ordered 2 more plants and I’m very happy overall. Will definitely be ordering more.
10/10 fast delivery and you can pick a day to be delivered!! 👌

13 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful healthy palm plant

The palm plant arrived in good time and was well packaged.
It was very healthy and size as described.
Was a very competitive price compared to same plant on different sites

15 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great after sales

Great after sales. Had issues with first plant but a quick response and turnaround for a replacement was offered which was delivered with care and in quality condition.

16 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service , suprise gift failed to arrive when I had paid for a specific date , still failed to arrive following day …
Still trying to get refund a week later , no response to four emails
Very disappointing !!

10 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Failed delivery, zero communication

Placed and order and paid for next day delivery. Provided full address and my mobile number. Order has failed to arrive twice with no calls to me from the courier to let me know of any difficulty delivering. Have contacted the company via email and Instagram multiple times with no response. Tried to call their customer service line and it just rings out.
No answer as to whether I will get a refund for failed next day delivery, when they will deliver or what the solution is if all the plants arrive dead. It has now been 6 days since the original planned delivery date with no word from Leaf Envy.

1 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Read the reviews before dealing with…

Read the reviews before dealing with this customer as they are absolutely dreadful. Avoid at all costs.

I spent £130 on a kentia palm to be delivered next day. It arrived a day late (I had contacted them to chase delivery and that was ignored).

The plant arrived and its absolutely pathetic. I ordered the tallest plant and with the exception of one of the branches the plant is nowhere near the height that was advertised. It arrived half dead, dried leafs and the soil is completely crap.

I’ve emailed twice and messages on instagram. There’s been zero response.

I will continue to chase and will then chase my credit card company and speak to an ombudsman.

I’ve always used patch plants and they are far far superior in every capacity. Should have stayed with them.

30 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Orders cancelled without explanation. Substantial store credit not Honoured. Ignores all correspondence

This is an awful company. I had over £1500 of credit via a gift card.
Every order from July last year was cancelled without explanation.
I reached out a number of times enquiring about possible issues within the business. I was ignored every time.
I realise times have been difficult for small businesses recently and was willing to forgo the he substantial balance. (I had won a competition and had received a number of products already)
The issue I have is the lack of customer service and the complete absence of any communication.

1 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dissapointed

Really unhappy. Ordered 3 pots, and 2 arrived smashed. They sent two new ones, and one arrived smashed. Have chased for a refund for over 3 weeks now, and have heard nothing, no reply to my emails. Very disappointing as i used them before and found the plants and pots lovely.

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total lack of customer care raises big questions

Placed 3 orders one after the other, each with a personal message. All orders received the SAME message, two were delivered on the wrong day and one of the plants arrived in a broken unusable pot. I wrote to LeafEnvy straight away, have now chased up 3 times and got no response. Resorting to this so that they might perhaps react this time. Appalling lack of customer care.

4 de agosto de 2024
Opinión espontánea

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