First time online ordering. Prompt response & goods delivered in less than 48 hours on standard delivery. Couldn't ask for better service.
La empresa ha respondido
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Consulta las opiniones de los clientes
Not totally Legends fault, but after taking delivery of the order, part of it was broken as it had obviously been dropped during transit. There was no information on the packaging stating the conten... Ver más
La empresa ha respondido
Purchased the Legend ripped coal fire set. Delivery was very quick. Our gas fire is quite old now but these coals fitted it exactly as the last set. Fire looks brand new again and a lot smarter with... Ver más
La empresa ha respondido
25 year old gas fire brought back to life with a nice new brass surround. Amazing new original parts available in a age when after 3 years your item is no longer supported.
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Traditionally the fireplace was the heart of the home because it was your main source of heat. Today your fireplace should not only keep you toasty but also provide a stunning focal point in any space. With so many options out there it can feel like entering a minefield trying to work out which product is best for you. We understand this challenge. Our fireplaces are available in a wide range of customisable options and we have a team of experts dedicated to working with you to ensure the product you choose suits you just right.
Información de contacto
Mohawk Building, Gorse St, , BB1 3EU, Blackburn,, Reino Unido
- 01254 695244
- jack.calvert@legend-fires.com
- legend-fires.com
4,6
Excelente
322 opiniones
Ha contestado el 100% de las opiniones negativas
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GAS FIRE SURROUND PURCHASE
Staff responsive to questions about product detail, order delivered within a few days, well packaged.
7 de julio de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
I have not received the order yet
29 de mayo de 2025
Respuesta de Legend Fires
Hi Mr & Mrs Lewthwaite, I am sorry to hear you have had a bad experience with Legend Fires. Please could you email me at info@legend-fires.com or call me on 01254 695244 with your order number and I will look into it for you. Thanks, Jack @ Legend Fires
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Very personal
Very personal - fantastic service from start to finish, you can tell you’re dealing with a family firm that really cares about it’s products, services and customers- would highly recommend
22 de mayo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
That’s got to be the fastest delivery…
That’s got to be the fastest delivery of ever, less than 24hours,and it fitted perfectly…
28 de mayo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Legend fire cube delivered by two…
Legend fire cube delivered by two lovely chaps who built and demonstrated it excellently! Really usefulll having detailed info on use!!
5 star👍
22 de mayo de 2025
Opinión espontánea
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Helpful people on phones
13 de mayo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great product and service
We ordered the table top outdoor fire which was delivered and fitted by a very helpful gentleman called Carl.
Picked up the accompanying table from their site the day after , lovely people , may I wish u all the best for the future.
Highly recommended
19 de mayo de 2025
Opinión espontánea
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Excellent service all around
Excellent service all around. I ordered a new set of coals for my fire, unfortunately one of the pieces was damaged in transit. When I phoned the company they replaced the piece without complaint and with next day delivery.
6 de mayo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Good selection, great service, good value
Was looking for replacement coals and fireboards for my fireplace, rather than replacing the whole thing. Found legend Fires online, their website was easy to navigate, I found what I needed and it confirmed the parts would fit my fireplace. Placed my order, it arrived swiftly and well packaged. Would happily recommend them to anyone.
7 de marzo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Prompt delivery good price but postage …
Prompt delivery good price but postage costs a bit steep but would order parts again knowing they are genuine parts
22 de abril de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Fast delivery and well packaged.
Fast delivery and well packaged.
The new set of coals have transformed the fire.
7 de abril de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
I am well please with my cube delivered…
I am well please with my cube delivered by carl excellent service
7 de abril de 2025
Opinión espontánea
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great service and great product
Great service and great product, chaps who delivered also setup and talked through how to look efficiently burn wood and maintain the cube fire and took the packaging away. Really pleased, look forward to firing up and enjoying
27 de marzo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
Great communication
Great communication, fast delivery. Lovely delivery men. Great product
27 de marzo de 2025
Respuesta de Legend Fires
Thanks for your review and for choosing Legend Fires — we really appreciate it.
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