Keiran arrived when he said, got on with the job efficiently, quickly sorted out the problem, replaced a fuse, checked the system and was finished quickly, all while being pleasant and courteous. Good... Ver más
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Keiran arrived when he said, got on with the job efficiently, quickly sorted out the problem, replaced a fuse, checked the system and was finished quickly, all while being pleasant and courteous. Good... Ver más
La empresa ha respondido
Kieran was able to install the correct firmware for my solar battery. This was done remotely. Didn't like the fact I had the wrong firmware to start with . Found that fact annoying, plus, why did I h... Ver más
La empresa ha respondido
Had an issue with the connectivity between Levelise and my solar power system. Kieran at levelise helped me troubleshoot the issue and work out a solution. The engineer who came round was incredibly p... Ver más
La empresa ha respondido
Something was not working quite right with my solar system. Kieran suggested having my system checked over by the installers. They came and gave it the thumbs up saying that it might be a software iss... Ver más
At Levelise, our goal is to drive a fair transition to net zero emissions, ensuring everyone benefits. Our hub lets you make the most of your battery, creating a sustainable future for us all. Founded in 2017 in Oxford, Levelise is a technology powerhouse led by engineers, data scientists, and customer service specialists. We’re committed to delivering ongoing value through operational excellence. Our mission is to drive change in the way we consume energy, envisioning a future where households champion decarbonisation, and achieve energy independence. With Levelise, you can lead the way and monetise untapped opportunities, gaining instant returns from your battery investment through our hub.
The Hayakawa Building, Science Park, Edmund Halley Rd, Littlemore, OX4 4GB, Oxford, Reino Unido
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Keiran arrived when he said, got on with the job efficiently, quickly sorted out the problem, replaced a fuse, checked the system and was finished quickly, all while being pleasant and courteous. Good job!

Respuesta de Levelise
Good personal service - recommendations worked and the advisors went out of their way to help me

Respuesta de Levelise
I had issues with battery connectivity to the internet. Kieran and Dan were very helpful. They were patient throughout in allowing me get help with the technical parts of the issue. Everything was resolved to my satisfaction.

Respuesta de Levelise
I had an excellent experience with this company. The engineers are highly skilled, experienced, and extremely professional. They approached the job with great attention to detail and clearly knew exactly what they were doing.
What really stood out to me was how polite and respectful they were throughout the entire process. They worked efficiently and followed up quickly to ensure everything was completed to a high standard.
Even after the repair was finished, they continued to monitor and check that everything was working perfectly, which shows their real commitment to customer satisfaction.
I truly appreciate their dedication and outstanding service. I would highly recommend this company to anyone looking for reliable and expert engineers.

Respuesta de Levelise
Rapid response. Thorough in approach.

Respuesta de Levelise
Problem solved. Clear and concise instructions.

Respuesta de Levelise
I found Kieron extremely helpful so 5 stars from me

Respuesta de Levelise
I had been left high and dry by the last Companyor a couple of years. Levelise sent a very nice man out who fixed my problem straight away and I'm back working .

Respuesta de Levelise
When I rang to ask for help, it was immediately dealt with. When the Technician turned up he solved the problem and gave me guidance quickly and understandably. Good job all round.

Respuesta de Levelise
Kieran gave great advice re an alternative to powerline devices. Easy set up. So far, no drop outs.

Respuesta de Levelise
Levelise informed me that there was a problem with my battery. They took the issue away, contacted the manufacturer and obtained a replacement. Not only a replacement but an upgrade from a 3 to a 5.8kWh battery. Kieran supported the the necessary firmware update that was required. Kierans timely and professional approach soon had everything up and working. Thank you.

Respuesta de Levelise
Brilliant Service once again from levelise, cannot fault them, always professional from start to finish.

Respuesta de Levelise
Great customer service from Keiran. He really helped me and I got a good resolution.
Perfectly happy with the way I was treated. Great company thank you

Respuesta de Levelise
Legalise were good. As I am not good with technology . They tried to talk me through reset up but couldn't get into cupboard and talk at same time they sent engineer round who soon soon sorted it.
Only down fall was having to wait 2 weeks for visit.
On the whole am very pleased with
Levelise. All up and running

Respuesta de Levelise
Everything was handled in a quick and professional manner. All people were polite and helpful.

Respuesta de Levelise
Kieran was able to install the correct firmware for my solar battery. This was done remotely. Didn't like the fact I had the wrong firmware to start with . Found that fact annoying, plus, why did I have to inform levelise about a problem when they are supposed to be monitoring my system? Kieran gets 5 stars but levelise only 3

Respuesta de Levelise
I was told by Kieran that a clamp had been left off after the smart meter was installed by British Gas. With emails & photos I was able to correct it without needing a visit.

Respuesta de Levelise
My system had an issue detected and I was contacted. I'm a technophobe, so Kieran took me through what I needed to do, especially helpful as I had no idea!
Thanks to his patience and clear advice we got everything back up and running

Respuesta de Levelise
Greedy scam company. Save yourself nerves and money and stay away.

Respuesta de Levelise
My system had an issue detected and I was contacted. Kieran took me through what I needed to do, especially helpful as I had no idea!
Thanks to his patience and clear advice we got everything back up and running.

Respuesta de Levelise
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