First time buyer from Mad City Outdoor. I shopped around looking for the best price I could find, and they were it. Website was easy to navigate and the products were as described. Bought Galco Vertic... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Ordered a Snugpak Mountains leaders smock July 1st 2024, they gave me a tracking number etc.. to follow its progress. Turns out this is all bogus, have sent multiple emails requesting the status of my... Ver más
Communication with Amy was prompt, respectful and accurate. I had to wait longer than expected to get my product due to stock issues, but ultimately the money that I was able to save by ordering from... Ver más
So far so good! Competive prices vs ordering from the manufacturer. The only hiccup is ordering HSGI gear..They take a bit longer to receive. I did have to exchange 2 items, Mad city customer service... Ver más
Información sobre la empresa
Información de contacto
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick service
Simple quick process from ordering to receiving product
Good service, disappointed in product
Service, price, and communication was good, but the product color was not as advertised. The received product is much lighter than true coyote tan. It was even lighter than flesh tone tape. Will use it for something other than camoflauge.
Shipping took a while but they kept me…
Shipping took a while but they kept me in the loop about everything with great customer support
The communication and service was at a very good level, thanks!
Many thanks! I am completely satisfied with the purchase.
Good
it took longer than it aught to have to ship. other than that everything arrived as expected
Have no complaints package arrived…
Have no complaints package arrived little late but was expected tho mail no guarantee on arrival dates but it was good
Charged immediately, indefinitely backordered, couldn't give an ETA.
Ordered an item on 10/15/22, was charged immediately, and finally canceled my order on 12/22 for a refund because I never got anything. Support kept telling me there was a delay with their manufacturers, but the whole time it was backordered, they never once updated the website to indicate this. Also never received automatic periodic updates - always had to reach out to support to get a status. Estimated ship time was still 3-13 days months later.
Seems shady, like they're just counting on you to forget that you ordered anything so they can just keep your money.
A Company I Can Trust
It took a long time to receive my order (the original order was discontinued by the manufacturer without notification and the second order delayed by manufacturing delays) but Mad City staff delivered on their promise to deliver - and they did. Long time to receive, bad … but trust developed out of the successful fulfilling of this delivery more than offset the delays I encountered. Trust in this company and quality of products will allow me to remain a Max City customer.
Very communicative about shipping info
Very communicative about shipping info. Product arrived well packed. Very happy with my purchase.
Products took an exceptionally long time to arrive
Products took an exceptionally long time to arrive, but at least CS kept me updated to let me know my order was still in process.
Terrible company
Terrible company
Lackluster responses to late orders. Fraudulent advertising. Promoting and taking money for products that are not available.
Great Communication
While my order was on backorder from Elbeco for several months, they kept in constant communication to keep me aware that they were aware of the time lapse. The product arrived and I was happy with my experience despite the long delivery time. It was outside of their control anyways.
Got the item intact and does exactly what I wanted it to do.
10 out of 10 would recommended.
Ionosphere snugoak
These guys rock! Thank you for a great product at a great price.
As described and great quality!
Customer service was responsive and…
Customer service was responsive and helpful.
I was very pleased with the product I…
I was very pleased with the product I received. Shipping was faster than I expected
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








