We ordered two large coir interior mats for the front and back doors. We sent Make an Entrance our measurements. They sent us samples so we could choose the blue/gray colour we wanted, checked whethe... Ver más
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We ordered two large coir interior mats for the front and back doors. We sent Make an Entrance our measurements. They sent us samples so we could choose the blue/gray colour we wanted, checked whethe... Ver más
La empresa ha respondido
I had a few queries which were answered promptly & when I ordered the matting was deliver in 2 days. The quality is very good & has finished the entrance by the front door very well.
We ordered a ‘Superior PVC Backed Coir’ made to measure door mat, which was dispatched very quickly; however DLH failed to deliver it as scheduled, so MD Stuart retrieved the mat from their depot and... Ver más
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After nearly 4 weeks we had to chase up our order. It looked as if the order had gone to the back of the queue! Once we contacted the company our query was dealt with efficiently & timeously and we re... Ver más
La empresa ha respondido
Make An Entrance, the UK doormat specialists, was established from charitable roots some 50 years ago, today we sell all kinds of doormats online. From traditional mats, handmade using time-honoured techniques, to contemporary and decorative entrance matting, we can assist with all of your matting needs.
Unit 14 Sadler Court, LN6 3RG, Lincoln, Reino Unido
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Superb service and the coir floor covering was perfect. Highly recommended.
Mat arrived very quickly and fits perfectly. Nice printing, clear and sharp. Obviously cannot say how long the print last for yes, but very happy with the service and product so far. Would recommend.
Totally delighted.
We only wanted one mat, but received the quality and service we might have expected if we'd been commercial customers. Will definitely go to MAE again!
Service was very quick, but the Mat colour quality was not what i expected very faint
Wonderful quality, the fibres aren't as rigid as it might seem. The measurements came back perfectly and good instructions for care. From order to delivery it will take ca. 6-8 weeks.
Excellent products, customer service and delivery. Easy to order on line
First time dealing with this company and can say would use them again without doubt. Our order arrived on time even though we altered the delivery date. The mat we ordered was high quality and just what we were looking for on our newly tiled doorstep...Excellent.
Easy to use website, fast delivery and quality product
Great product with quick delivery, thank you.
Perfect fit and great quality really happy with the product
Quality service and product. This company clearly takes its business seriously - double-checked to make sure my dimensions were correct, really prompt delivery and comprehensive care instructions provided with my coir mat.
I bought some coir mats supplied and cut to the size I requested. I am very pleased with the product and for the speedy service provided. All was as I expected.
Communication prior to delivery was sparse.
However the product itself is excellent
EXCEPTIONAL service. VERY prompt responses. Outstanding attention to detail. TERRIFIC speedy process. EXCELLENT quality matt with my house logo on it
Ordered two Royal Rectangular Outdoor Rubber Doormats. Online ordering process was easy. There was good communication from the company and from its delivery partner company keeping me informed regarding the status of my order. Delivery was quick.
The Doormat is exactly as it appears on the website - nice design, good size, seems good quality and looks good in situ. Very pleased with my purchase.
Very impressed with this company! Firstly the product is exactly as described, and a reasonable price. Secondly, it was cut to custom size and delivered rapidly (order placed Friday afternoon & item delivered midday Monday!). Thirdly and most importantly, the customer service is top notch. I had requested an unusual size, so I had an email and then a phone call from the very polite people at 'Make an Entrance' to double check my measurement before cutting to size.
Most helpful in giving advice about measuring up before ordering. The mat was to go into a well, surrounded by rather uneven, old slate flags. We are delighted with the beautifully made, one off mat which solves a tricky problem!
Ordered two mats at the beginning of May and quickly received email from delivery service that they had received notification of my order. Towards the middle of the month I contacted Customer Services having received nothing pertaining to my order. I was told that there had been problems (apparently I should have received a email re this), but that the mats would be sent by business class at no extra cost within a couple of days. No mats arrived. Following a further telephone call, compensation was offered and the mats arrived on the 30th May.
I am of the view that the overall service offered is somewhat chaotic but have to acknowledge that the mats are of good quality and well made.
Make An Entrance.
I have been shopping with Make An Entrance now for 17 years, and have been always satisfied with the products qualities and the reasonable prices.
They never failed me and deliveries were on time.
Highly recommended.
G. Zucker.
.
We have used this company a number of times and been delighted with the quality of the product, the accuracy of the dimensions (essential when fitting a a recess in the floor) and the speed of delivery.
Just a bit irritated by the bombardment of e-mails from DHL advising on progress of delivery. All a bit unnecessary.
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