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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más

La empresa ha respondido

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(2375)

338 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A satisfied customer

I am very pleased with the customer service, especially Caitlin in particular who made sure that my lost order was safely delivered to me.

21 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you so much for your review and kind words. Happy Shopping!

Valorada con 5 estrellas sobre 5

Samantha provided outstanding support…

Samantha provided outstanding support from start to finish. From our first communication, her responses were consistently quick and clear. She walked me through a possible way to resolve my issue and when that didn’t work, she promptly informed me that my refund request would be granted. The timely communication and efficient resolution I experienced with Samantha are exactly why I would return as a customer.

19 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for such a wonderful review. We are delighted to hear that you were supported from start to finish with Samantha. :)

Valorada con 5 estrellas sobre 5

Caitlin, at customer serviceI had an amazing contact with customer…

I had an amazing contact with customer service there. Caitlin, my contact was amazing. All I did was send an email to a general email I was sent about deals, and immediately mailed me back, after I told her I was dissatisfied with a a aproduct I believed defective or broken in shipping because delivery men drop them over the wall, a drop of 4ft at least because the wall is high.could be anything but they were amazing absolutely amazing, not only did this beautiful lady refund all my money, she returned my money as fast as they took it. Immediately. It was great so kind respectful. You can trust the stuff they sell because I know they stand by it. All the while knowing it probably wasn't their fault. Thank you again Caitlin at morning save !! another pet peeve is they take it in a minute but takes 5 days to return? She gave it back as fast as they TOOK IT. That in itself I found amazing!

17 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for your kind words and great review. :)

Valorada con 5 estrellas sobre 5

Jessica was very proactive and always…

Jessica was very proactive and always responded very quickly to my emails.

11 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for your special shout out to Jessica and for leaving this wonderful review. :)

Valorada con 5 estrellas sobre 5

Caitlin was very helpful

Caitlin was very courteous, quick to reply, and handled my issue within a couple of hours. Great customer service from MorningSave!

14 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for your review, Robbie. We are happy to hear your issue was resolved quickly!

Valorada con 5 estrellas sobre 5

Great Help from Caitlin

I had an issue with an order recently and Caitlin in customer service was great to work with. She was responsive, helpful, and made the whole process smooth and stress-free. Really appreciated her help getting things resolved. Great customer service!

14 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for leaving your review, we are happy to hear that your issue was resolved smoothly.

Valorada con 5 estrellas sobre 5

Happy with resolution

This is the first time I've had an issue with an item from Stores.com. I sent a message through the website, and my message was answered promptly. I was first pleased with the timeliness of Jessica's reply. She was polite and professional and very eager to help me happily resolve my issue. We went back and forth with emails for a bit, but only because I kept asking questions, which she professionally answered each time. Bottomline is that she helped to resolve my issue and I'm very pleased with the results.

12 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for sharing, Kim. We are glad that your issue was resolved.

Valorada con 5 estrellas sobre 5

It accidentally charged me twice and…

It accidentally charged me twice and was sending me 2 purses. Jessica took care of it very quick and efficient.
I was surprised I didn’t have to battle to get it fixed.
I am very pleased.

12 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Great! We love that you were taken care of quickly. :)

Valorada con 5 estrellas sobre 5

Jessica was friendly

Jessica was friendly, prompt in responding and resolved our issue in a favorable manner!

13 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

We agree, Jessica is friendly. We are happy to hear that your issue was resolved promptly and in a favorable manner.

Valorada con 5 estrellas sobre 5

Thank you Jessica

I have made many purchases with morningsave for several years. I was always pleased with their service until my most recent purchase. It was supposed to be for a 2 pack of cup massagers. But when I received the order there was only one rather than two. I contacted support and Jessica came through for me and sent the second cup massagers. My continued faith in morningsave restored! Thank you Jessica!

1 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for sharing your experience when contacting our team and especially the kind words for Jessica. :)

Valorada con 2 estrellas sobre 5

Not only they charge you for shipping…

Not only they charge you for shipping you gotta pay your own return shipping and then you do not get your money back. You get credit. And then to spend your credit you gotta pay for the shipping will never order anything again from this company.

11 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Hi Maria. We are so sorry you had this experience. We do mention our return policy on our site, if you feel like your return falls in a different category, please reach back out to us so we can take look a bit further. Thank you.

Valorada con 5 estrellas sobre 5

I had an issue with Side Deal.com

I had an issue with Side Deal.com, however Caitlin and I worked through it and as a result all the issues were resolved and I am very happy going forward.
Caitlin dug deep into the issues and came out a winner …. Her professionallism, honesty and work ethic speak volumes of her character.
Thank you Caitlin for helping me become a happy customer!

2 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for your review.. We are happy your issue was resolved David. Thank you so much for shopping with us!

Valorada con 5 estrellas sobre 5

Thank you Jessica for all of your help…

Thank you Jessica for all of your help with replacing a faulty item for me thru Morning save! You made it a pleasant experience with your professionalism and help! Hassle free, and much appreciated! Thanks again!

9 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for your review, Dave. We are happy to hear Jessica was able to help you hassle free.

Valorada con 5 estrellas sobre 5

Customer Service Extraordinaire

The professionalism exhibited by Caitlin concerning the mishap of my purchase from MorningSave was outstanding and made me happy to continue purchasing from MorningSave. I will share with others my experience. Thank you!

5 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you very much for your kind words and allowing us to help.

Valorada con 5 estrellas sobre 5

Excellent Customer Service



This is a long overdue review of the excellent customer service I received from Samantha (Mercatalyst) with MorningSave. I was concerned with having my credit card stored on the site. Samantha took care of my concern. I still didn’t feel comfortable and emailed additional times with the concern. Even though she had already completed my request, she still took time to explain agian so I would be comfortable. Samantha exercised great patience and customer service. Carmen

3 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Carmen, thank you for leaving this honest and raving review for Samantha. She is a wonderful part of our team and we are delighted you had the chance to work with her and get your issue solved in comfort.

Valorada con 5 estrellas sobre 5

Caitlin made the experience super easy…

Caitlin made the experience super easy and pain-free. Thank you Caitlin.

3 de agosto de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thanks so much for sharing, Nneka. Thank you for your review and for shopping with us! :)

Valorada con 1 estrellas sobre 5

2 pack Mission Personal Air Cooler

I purchased a 2 pack Mission Personal Instant Air Cooler. MorningSave sent the coolers. One of them has visible signs of previous use. It is Dirty and the rubber on the cooler is Sticky/Tacky. I was told that I have to pay for the return of the product
$18-$22 will be the shipping cost. I checked with 2 shippers. I was also told they would issue Store Credit. I believe this to be unfair, being that I may not want to deal with Morning Save agin. I definitely would not want a Cooler that someone else has Used, Blowing in My Face. Also it sounds like a hand held blow dryer. I wanted to use it on my bedroom side table. Either way I Loose.
I sent Morning Save a video of what the 2 Coolers look like. They are able to see the difference and the Dirt between the 2 Air Coolers. They never responded to the video. Maybe I should Post the Video so that they can View it better, I’m not sure.

28 de junio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Hi, I reached out to you for more information and how I could try to make this better for you, without response. Please contact our support team so we are able to look into this issue further.

Valorada con 5 estrellas sobre 5

Caitlin was great

Caitlin was great! She helped me resolve my issue really quickly.
I think it took me longer to respond to her, than it took her to take care of my issue.
Very polite and precise.
Thank you Caitlin!

27 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

You are very welcome, Candy. Thank you for taking the time to leave such a great review. :)

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