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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más

La empresa ha respondido

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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,5

Todas las opiniones

(2375)

338 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank you Jessica so much for solving…

Thank you Jessica so much for solving my issue in such a short time.
I appreciate your emails and taking in consideration my situation when I received the broken necklace which I couldn’t wait to wear.
It was very nice to talk to you.

31 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Thank you for leaving such a raving review for Jessica. We are happy she was able to solve your issue.

Valorada con 5 estrellas sobre 5

The price was great

The price was great. Delivery was super quick. I had it for a few days. I had one little issue with the brush on the roller. I contacted them. I just needed the part to fix it. They're sending me a whole new vacuum. I've had a wonderful experience. I will order again and I highly recommend them to you.

30 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

We Love this review... Thank you so much for all the kind words! :)

Valorada con 5 estrellas sobre 5

I want to say Thank u to Samantha from…

I want to say Thank u to Samantha from MoringSave.com customer service. She was very helpful and quickly handled my problem with my order 😊

10 de junio de 2026
Opinión espontánea
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Respuesta de MorningSave

This is great to hear. We are so happy that Samantha was able to help you quickly.

Valorada con 5 estrellas sobre 5

I had a issue with the product and…

I had a issue with the product and Caitlyn was great. She was courteous and professional and was quick to fix it.

22 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Thank you so much for sharing, Terri! We are happy to hear your issue was resolved.

Valorada con 5 estrellas sobre 5

Fastest trouble-free return ever!

I contacted customer service at Hammacher Schlemmer when the stick vacuum cleaner I received fell apart resulting in several parts falling to the floor. This caused the latch on the dirt/dust canister to break making the vacuum unusable. Luckily, the customer service member who responded was Caitlin. She requested a couple of pictures of the vacuum and its parts that came in the box. The turnaround for the replacement of the vacuum was done so promptly that I was amazed. Problem solved!! Thank you Caitlin at Hammacher Schlemmer!

10 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Thank you so much for your review and for sharing your experience when contacting our support team.

Valorada con 5 estrellas sobre 5

Kudos

Kudos! to Jessica for Seemless after sales service support. Solved my wrong sent order issue and processed the replacement in no time. Thank You!!

22 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you so much for your review. We are happy to hear that Jessica was able to help get your issue resolved.

Valorada con 4 estrellas sobre 5

Damaged breadmaker credit

I purchased a breadmaker and it arrived damaged. I contacted customer service, and sent photos of the damaged box & damage to the appliance. Unfortunately it was no longer available for replacement, but Jessica was very helpful in getting me some credit for a future purchase.

20 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for your review. We are glad Jessica was helpful.

Valorada con 5 estrellas sobre 5

First order from them was just awesom

First order from them was just awesome! On the second, however, the wrong item was sent to me, but Jessica was very quick to send me a refund. Will be using your company again in the future! Thank you!!!!

14 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Thank you so much for your review

Valorada con 5 estrellas sobre 5

One day refund

I submitted an email explaining I received the wrong item. My refund was issued and I was told I didn't have to return the wrong item. Excellent customer service.

14 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you so much for your review!

Valorada con 5 estrellas sobre 5

Awesome

My experience was one i never would imagine would go so smoothly. My support person Jessica responded to my email promptly. And took care of my issue in a timely manner.

8 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you so much for your review. We are happy to hear that your issue was resolved in a timely manner.

Valorada con 5 estrellas sobre 5

《A HAPPY ENDING.¹》

When I Ordered (VITA TRAINER) I Was So Excited When I Received It, But Unfortunately There Were Complications Due To "MANUFACTURE DEFECTS."
Ordering An Item Online, For The First Time, I Thought It Was A Complete Loss. Fortunately, JESSICA (Mercatalyst), Came To My Rescue. She Provided Me Information, Whereas Though I Could Proceed With The Ability To Correct The Mishap. The Defect Remained (UNRESOLVED.) Once Again, I Would Like To Thank Jessica For Personally Handling A Situation That Could've Ended Up As An《UNSOLVED MYSTERY》With Lost Funds. Fortunately, I Was Reimbursed, And The Machine Works Fine. )*(❤️💯❤️)*(

8 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for leaving your review and for sharing your experience. We are so happy that Jessica was able to assist you and provide you with a fair resolution. We are always happy to help! :)

Valorada con 5 estrellas sobre 5

Great Customer Service

I have been purchasing from MorningSave for a long time now. I have never had any issues with any of my purchases. Although with my last purchase I did have an issue, however, I am very pleased to see that MorningSave resolved my issue in a very timely manner. Caitlin was very attentive to my concerns and was able to resolve the issue expeditiously. Thank you Caitlin for putting my mind at ease and allowing me to put my trust in MorningSave’s products.

8 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Happy to help, Sonia. Thank you so much for your kind words and for trusting us to be your online retailer. Happy Shopping 🛍️

Valorada con 1 estrellas sobre 5

Morning Save has the worst support

Morning Save has the worst support. If you have a problem you have to email them and explain your issue. When they respond they just send your complaint back to you with NO SOLUTION. I have decided not to buy another thing from them.

6 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Linda, I attempted to ask for more information so I could look further into this for you. It seems there was no response on your end. Please reach out to us. We would love to help get this sorted out.

Valorada con 5 estrellas sobre 5

Efficient return process…

I have ordered from MorningSave before and have had no problems with the items I received. Unfortunately, this time, the misting fan I ordered was not working properly. I submitted a request for a return. Jessica from Mercatalyst was the representative I was assigned. She couldn't have been more helpful. My problem was solved quickly and to my satisfaction. I would not hesitate to order from this site again.

6 de julio de 2026
Opinión espontánea
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Respuesta de MorningSave

Thank you for leaving your review and your special shout out to Jessica.

Valorada con 5 estrellas sobre 5

Exceptional Customer Service

Jessica was a catalyst in helping to process my order, is what everyone would hope for in a customer service representative.

1 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you so much for sharing your experience when contacting our support team. We are happy to hear Jessica was able to help you resolve your issue. :)

Valorada con 5 estrellas sobre 5

Superb customer support

An item I recieved was faulty. Fortunately, Caitlin provided fast,accurate, and friendly customer support. A replacement order was made immediatley.

2 de julio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for leaving your review. We are always happy to help and make the process easy. :)

Valorada con 5 estrellas sobre 5

I received a Laura Geller package that…

I received a Laura Geller package that had items that were damaged.Caitin was so helpful and had the items replaced in a quick and professional manner. Great customer service is always good to see.
Wynn Topley

30 de junio de 2026
Opinión espontánea
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Respuesta de MorningSave

Thank you so much for your review. We are thrilled that we could help with your issue quickly. :)

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service and fixed my issue immediately. I wish there were more like this.

30 de junio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you so much for your review, Holly. 😊

Valorada con 1 estrellas sobre 5

Disappointing refund policy

My husband ordered the Digiear Max ear aids. Upon opening he saw his arthritic fingers would not be able to press those tiny buttons, especially in the ear, so we asked to return. You need to pay the shipping plus refund only in store credit. After this experience we do not want anything from them.

30 de junio de 2026
Opinión espontánea
Logotipo de MorningSave

Respuesta de MorningSave

Thank you for the additional information. I was able to look over the communication logs with our support team and our agent did provide you with the best solution within the guidelines of our return policy listed on our site. You would need to arrange shipping for your return and as soon as we get that back our stores.com cash will be applied to your account. Please let us know if you have any issues or questions, we are happy to help.

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