I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
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I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más
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Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más
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Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
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Ha contestado el 100% de las opiniones negativas
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Thank you Jessica so much for solving my issue in such a short time.
I appreciate your emails and taking in consideration my situation when I received the broken necklace which I couldn’t wait to wear.
It was very nice to talk to you.

Respuesta de MorningSave
The price was great. Delivery was super quick. I had it for a few days. I had one little issue with the brush on the roller. I contacted them. I just needed the part to fix it. They're sending me a whole new vacuum. I've had a wonderful experience. I will order again and I highly recommend them to you.

Respuesta de MorningSave
I want to say Thank u to Samantha from MoringSave.com customer service. She was very helpful and quickly handled my problem with my order 😊

Respuesta de MorningSave
I had a issue with the product and Caitlyn was great. She was courteous and professional and was quick to fix it.

Respuesta de MorningSave
I contacted customer service at Hammacher Schlemmer when the stick vacuum cleaner I received fell apart resulting in several parts falling to the floor. This caused the latch on the dirt/dust canister to break making the vacuum unusable. Luckily, the customer service member who responded was Caitlin. She requested a couple of pictures of the vacuum and its parts that came in the box. The turnaround for the replacement of the vacuum was done so promptly that I was amazed. Problem solved!! Thank you Caitlin at Hammacher Schlemmer!

Respuesta de MorningSave
Kudos! to Jessica for Seemless after sales service support. Solved my wrong sent order issue and processed the replacement in no time. Thank You!!

Respuesta de MorningSave
I purchased a breadmaker and it arrived damaged. I contacted customer service, and sent photos of the damaged box & damage to the appliance. Unfortunately it was no longer available for replacement, but Jessica was very helpful in getting me some credit for a future purchase.

Respuesta de MorningSave
First order from them was just awesome! On the second, however, the wrong item was sent to me, but Jessica was very quick to send me a refund. Will be using your company again in the future! Thank you!!!!

Respuesta de MorningSave
I submitted an email explaining I received the wrong item. My refund was issued and I was told I didn't have to return the wrong item. Excellent customer service.

Respuesta de MorningSave
My experience was one i never would imagine would go so smoothly. My support person Jessica responded to my email promptly. And took care of my issue in a timely manner.

Respuesta de MorningSave
When I Ordered (VITA TRAINER) I Was So Excited When I Received It, But Unfortunately There Were Complications Due To "MANUFACTURE DEFECTS."
Ordering An Item Online, For The First Time, I Thought It Was A Complete Loss. Fortunately, JESSICA (Mercatalyst), Came To My Rescue. She Provided Me Information, Whereas Though I Could Proceed With The Ability To Correct The Mishap. The Defect Remained (UNRESOLVED.) Once Again, I Would Like To Thank Jessica For Personally Handling A Situation That Could've Ended Up As An《UNSOLVED MYSTERY》With Lost Funds. Fortunately, I Was Reimbursed, And The Machine Works Fine. )*(❤️💯❤️)*(

Respuesta de MorningSave
I have been purchasing from MorningSave for a long time now. I have never had any issues with any of my purchases. Although with my last purchase I did have an issue, however, I am very pleased to see that MorningSave resolved my issue in a very timely manner. Caitlin was very attentive to my concerns and was able to resolve the issue expeditiously. Thank you Caitlin for putting my mind at ease and allowing me to put my trust in MorningSave’s products.

Respuesta de MorningSave
Morning Save has the worst support. If you have a problem you have to email them and explain your issue. When they respond they just send your complaint back to you with NO SOLUTION. I have decided not to buy another thing from them.

Respuesta de MorningSave
I have ordered from MorningSave before and have had no problems with the items I received. Unfortunately, this time, the misting fan I ordered was not working properly. I submitted a request for a return. Jessica from Mercatalyst was the representative I was assigned. She couldn't have been more helpful. My problem was solved quickly and to my satisfaction. I would not hesitate to order from this site again.

Respuesta de MorningSave
Jessica was a catalyst in helping to process my order, is what everyone would hope for in a customer service representative.

Respuesta de MorningSave
An item I recieved was faulty. Fortunately, Caitlin provided fast,accurate, and friendly customer support. A replacement order was made immediatley.

Respuesta de MorningSave
I received a Laura Geller package that had items that were damaged.Caitin was so helpful and had the items replaced in a quick and professional manner. Great customer service is always good to see.
Wynn Topley

Respuesta de MorningSave
Excellent customer service and fixed my issue immediately. I wish there were more like this.

Respuesta de MorningSave
Caitlin at Morning Save made it very easy for me to return a broken item that I received - Thank You !!!

Respuesta de MorningSave
My husband ordered the Digiear Max ear aids. Upon opening he saw his arthritic fingers would not be able to press those tiny buttons, especially in the ear, so we asked to return. You need to pay the shipping plus refund only in store credit. After this experience we do not want anything from them.

Respuesta de MorningSave
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