I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
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I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más
La empresa ha respondido
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más
La empresa ha respondido
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más
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1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
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I received solar caps that were bigger than I needed. I contacted customer service and a lovely person named Jessica helped me with a return. I half expected to be told that due to it being my fault for not realizing the size that I would be out of luck. Jessica was kind and extremely helpful. I’m grateful for assistance and I can’t recommend her enough!

Respuesta de MorningSave
I love ordering from MorningSave. I always have good experience when I order from them. I had good customer service with Jessica. She was very helpful giving me a refund for my order that was returned to them.

Respuesta de MorningSave
Samantha was fantastic!! Always communicated. Was very professional. Because of my experience i will highly recommend this company. So far five stars all the way!!

Respuesta de MorningSave
Caitlin made my experience excellent and efficient.

Respuesta de MorningSave
My item I ordered did not arrive although they were showing that it was delivered. I reached out to customer service and Caitlin was the representative that I corresponded with. After texting them Caitlin went through the steps with me to resolve my problem. She was so patient and courteous. I have been a MorningSave customer for several years now and if there is something I like or need, I will order it from them before I will order it anywhere else because of their customer service department. I can't say how much I appreciate them for helping me with any situation that may arise. They are definitely lucky to have Caitlin!! 😊

Respuesta de MorningSave
I asked them to delete my credit card # on their site, and they did, right away. I just wish that I could delete it myself.

Respuesta de MorningSave
They were thorough and professional

Respuesta de MorningSave
I appreciated the quick response and helpful information I received from Caitlin at Morningsave.

Respuesta de MorningSave
I had a defective product and contacted customer service. Jessica was quick to respond and helped resolve my issue. She was knowledgeable and helped problem solve. Love purchasing on MorningSave..so many good deals on things I use!

Respuesta de MorningSave
I ordered 2 wireless phone chargers. One of them worked for a day only and the other one I shipped to my girlfriend who lives in another state. I emailed Morning Save and told them what happened. They immediately sent me 2 new chargers no questions asked. That was so kind and professional of them. I advise you to order from Morning Save the customer care team is AWESOME!!

Respuesta de MorningSave
Order.
Shipping stopped midway. Supposed to be here 10 days ago. No information. No response to two complaints.
It seems to be a repeat problem. The item has stopped in a shipper handoff to USPS. MorningSave should have been communicating with me the buyer on delay of shipping. Very unresponsive. Trust is zero.
Too good to be true when product is that cheap. Should know better. Want to get my money back

Respuesta de MorningSave
My experience with Caitlin was above and beyond. She was very patient and courteous. Her responses were very precise and helpful. Customer service was quick to respond. My problem was resolved to my satisfaction.
Mrs. Cluff

Respuesta de MorningSave
Don't do it! I ordered a portable charger and within a few hours realized how overpriced it was to ship it. I immediately tried to cancel it. They responded it was too late, it was already processed. It was NOT. It was "shipped" 3 days later. I received a notice that it was delivered 2 days ago...I did not receive it at all...NO RESPONSE when asking for replacement or refund

Respuesta de MorningSave
Caitlin came through for me once again on I item that was defective! I tried everything to make them work, thought I was losing my mind but after texting with Caitlin I discovered it wasn't me after all!! Whew
She is amazing and a great asset to your company!! Thank you!

Respuesta de MorningSave
The representative was very helpful and answered all my questions in a manner that was throrouh and understandable.

Respuesta de MorningSave
very professional, informative, and helpful took care of the issue 🤙

Respuesta de MorningSave
Customer service is excellent at Morningsave.com. They take care of issues with orders quickly.

Respuesta de MorningSave
Great and fast customer service. Had a problem with my order and Jessica sid a great job of fixing the problem. I highly recommend using morning save their prices are excellent.

Respuesta de MorningSave
One item was missing from my order, so I contacted the company. Jessica immediately took care of the problem and sent out the replacement. She's a great example of how customer service should be!

Respuesta de MorningSave
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