I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I have to say I was pleasantly surprised at how they handled a defective item. Pure professionalism at its best. I did not subscribe but I am definitely reconsidering. A+
La empresa ha respondido
I recently had to request a reimbursement for a faulty item, and Jessica (Mercatalyst) made the entire process quick and painless. She handled my request promptly, kept things simple, and was courteou... Ver más
La empresa ha respondido
Jessica in Customer Support was excellent in the service she provided. I was having a little trouble navigating the email ticket system that deals with orders that need help. Jessica jumped in and too... Ver más
La empresa ha respondido
Wow, the product page was not correct for some reason when I got the product and found that out after a support email and the explanation they made it completely right and refunded my full purchase pr... Ver más
La empresa ha respondido
Exclusive offers from brands you'll love.
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Estados Unidos
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Samantha was very helpful and followed up promptly even though I was not satisfied with the product, she made every attempt to help

Respuesta de MorningSave
I had a great customer service experience with Caitlin. I received a gift for mothers day from Morningsave from my dad. The products didn't work. I reached out via email and got such a fast response from Caitlin. She did so great and resolved my issue much faster than I expected. I appreciate that so much. Thank you to Caitlin.
Regina

Respuesta de MorningSave
Ordered a product , said could add on in one hour if ordering more. Called my daughter to ask if she wanted, she was in a meeting and called back as quickly as she could. It was 85 minutes later, not 60 even tho I tried! But they charged me the additional 9.99 shipping same product to same address , I asked for consideration for 25 minutes and the effort but nope . Plus quite rude

Respuesta de MorningSave
I recently worked with Samantha from the Morningsave team, and I was extremely impressed with her support. She responded to my issue very quickly and resolved my case much faster than I expected.
Through the process, Samantha was professional, efficient, and clear in her communication. She understood my concern right away and took immediate action to fix the problem, which made everything easy and stress-free for me.
I really appreciate the excellent service I received. Samantha is a great representative of the Morningsave team, and her quick resolution of my case deserves recognition.

Respuesta de MorningSave
Jessica provided excellent customer service on one order, enough to restore my confidence in MorningSave.

Respuesta de MorningSave
Samantha was quick to respond and took care of my issue in a timely manner. Great customer service.

Respuesta de MorningSave
Jessica was so easy to work with and my replacement is on its way! 😁

Respuesta de MorningSave
Caitlin consistently demonstrated and exceptional customer service to my recent compliant. I recently received an order where the items were intended to be in various colors; however, due to a shipping error, I received two items of the same color. Caitlin promptly verified the error and addressed my concerns with immediate action.

Respuesta de MorningSave
They resolve the problem. MorningSave is very reliable and assumed responsibility for their products.

Respuesta de MorningSave
I love Morningsave for the great deals on quality products you can find. It is also a huge comfort to know that any problems I have with an order will be quickly fixed by one of their kind customer service staff like Jessica.

Respuesta de MorningSave
I had a Customer Service Representative named Samantha who was just WONDERFUL with helping me solve my issue with precise assistance and no hassle...I APPRECIATE YOU!

Respuesta de MorningSave
I ordered an electric ceramic pet feeder from Morning Save a week or so ago. It came promptly and my husband and I attempted to assemble it, but the parts did not fit as instructed. The filter was way too big to go into the plastic case in which it was to go. So I contacted Morning Save. Caitlyn helped me, asking me for a photo of all of the parts, which we sent, and soon I received notice that my money had been refunded. So, thanks to Caitlyn the issue was resolved. I am just sorry that the parts were incorrect.

Respuesta de MorningSave
Jennifer was extremely helpful when I emailed about the items I ordered. She responded quickly and assured me that my order had been processed and was on the way. I explained that I had been scammed before, and she kindly reassured me that this was not the case with the company she works for. I truly appreciated her reassurance, professionalism, and the prompt update regarding my order.

Respuesta de MorningSave
When I had a complaint about a product that I had purchased, Caitlin, from customer service, took the time to work things out. She made my experience better and came up with a good solution. I highly recommend MorningSave.

Respuesta de MorningSave
I would recommend this site. I had a problem and contacted customer support. Samantha was great to deal with. She completely helped me and was quick to reply to my emails and was very efficient. Because of her help replying quickly and resolving my issue fast I would recommend this site to others.

Respuesta de MorningSave
Jessica was prompt and very successful at solving my problem. Great customer service!

Respuesta de MorningSave
Jessica was very swift with her responses and made my return process smooth and quick!!

Respuesta de MorningSave
Caitlin-at morningsave
Was extremely helpful and made my experience seamless!!!
A pleasure to deal with

Respuesta de MorningSave
They charge a monthly fee for a one time price for shipping as much as you want ($9.99) for a one time order. I had never ordered anything from their site so I gave it a shot.
This place is a joke.
I ordered 3 things and value was not there and 1 item I never even received.
I have been going back and forth with customer service on trying to either get a refund for what I bought or a replacement -it is not my fault it didn't reach me and it has been the biggest f'ing run around ever.
First, they said contact DHL and see what they say (I didn't ship it, this should really be on the shipper to do w but whatever). I never get a reply from DHL. So, i go back to customer service and then they say "oh it was transferred to USPS for the actual delivery, go check with them". Again, not my job but ffs I did it because what can I do? And of course they have no info for me except what was in the delivery notes (delivered at porch).
At this point I never expect to get my order and I will just task my bank with getting my money back.
Avoid this place. The prices are so good for a reason - it's cheap junk that has higher priced tags on it and their customer service is a joke.

Respuesta de MorningSave
Marco from Morning Save reissued an order for my granddaughter! He fixed my problem promptly so the gift would arrive for her trip! I am very grateful . Marco is the best! Thank you….

Respuesta de MorningSave
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.