Metrol Springs Ltd Opiniones 

153
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Ver más

Valorada con 5 estrellas sobre 5

Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Ver más

Valorada con 5 estrellas sobre 5

Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Ver más

Valorada con 2 estrellas sobre 5

I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de resortes
  2. Asesor industrial
  3. Ingeniero industrial
  4. Proveedor de equipos industriales
  5. Servicio de manufactura

Escrito por la empresa

Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(153)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A quality company!

I wanted to fit a locking ‘T’ handle to the boot of my Watsonian sidecar in place of the simple quarter-turn key lock fitted as standard. There are plenty of chrome plated die-cast zinc handles out there but they looked cheap and nasty and probably wouldn’t stand up to weather very long. I found a nice looking stainless steel locking ‘T’ handle on the Metrol Springs site at a very competitive price. I ordered it Tuesday evening and had it in my hand by Thursday afternoon. A good quality solid lump of stainless steel that I am well pleased with!

9 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service.

Great service, quality of product, prompt delivery, all at acceptable cost.
Thank you, I would certainly use you service again should I need similar equipment.
Please consider making LH thread available as may increase customer activity.
Thank you.

11 de noviembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gas Struts

Easy to use website, found exactly what we needed and delivered within 2 days!

11 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Superlative service

Having waited for about a year for the original manufacturer of my truck top to supply replacement gas struts, I found Metrol on line whilst looking for a special hinge which they also supplied. Contacted Jack Bannister who was very helpful and helped me select what I needed.
Would that their carriers were as good who delivered the struts a week after they said they would!

29 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent web site . Comprehensive information. Easy ordering . Good communication. Excellent packaging.
Thsnkd

9 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gas strut for motorhome over cab bed

Easy to find the right strut by inputting all the dimensions on the website. Well packed, delivered in 2 days. I forgot to add connectors to both ends, and when I got in touch they sent another two out FOC straight away. Brilliant service.

25 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Gas strut for a camper R&R bed.

The information I needed was clearly available on the website and ordering was easy. The item ( gas strut) arrived quickly and was well packaged. The item is good quality & installation and adjustment instructions provided were clear. The item was duly fitted and force adjusted to the application. A good experience. Would certainly use this supplier again.

14 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Of a pair of strut connectors

Of a pair of strut connectors, one was the wrong size. I phoned the company, was assured a replacement would be sent the next day, but one week later it is still to arrive.

11 de septiembre de 2023
Logotipo de Metrol Springs Ltd

Respuesta de Metrol Springs Ltd

Hi Chad, thanks for leaving the feedback, we sent the wrong part out and then failed to replace it next day with the right part, for this we unreservedly apologise. We are now working on a more effective way for our dispatch team to identify similar looking parts in a fast moving environment. We have discounted your order in the hope that in some small way this helps with the inconvenience we have caused. If there is anything else we can do please do not hesitate to get in touch.

Valorada con 5 estrellas sobre 5

Ryan

Ryan, was knowledgeable, helpful and patient. The spring arrived as advertised well packaged and fitted and work like a dream! Delighted.

8 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Fantastic customer service

The company was absolutely amazing. I was abroad and needed a replacement part urgently for a ramp mechanism for a wheelchair accessible vehicle. I wrote to them with all the details and they got back to me immediately. They also sent me detailed information on how to carry out the replacement and best practices. They were utterly professional, fast and extremely friendly and helpful throughout. And the part was delivered internationally within a few days. I was really impressed. A huge thanks to them.

7 de septiembre de 2023

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