Metrol Springs Ltd Opiniones 

153
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I needed a very specific spring for an unusual repair - unfortunately, Metrol weren't able to help. However, and I cannot state this clearly enough, the customer service was flawless. Josh D. took the... Ver más

Valorada con 5 estrellas sobre 5

Metrol were great to deal with by assisting me on what I exactly required. Very quick responses to my large amount of questions, which made my experience great. I required my gas strut for my Camperva... Ver más

Valorada con 5 estrellas sobre 5

Haven’t unpacked it yet but the packaging is all intact and delivery time was excellent. Same about the FedEx driver that decided to rearrange my drive to get out in his huge van, all the other driver... Ver más

Valorada con 2 estrellas sobre 5

I purchased some inline ball joint ends, very small items and paid £7 for next day shipping, which was more expensive than the actual item and ordered well within their cut off time and they took 2 da... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de resortes
  2. Asesor industrial
  3. Ingeniero industrial
  4. Proveedor de equipos industriales
  5. Servicio de manufactura

Escrito por la empresa

Metrol Motion Control is involved in all aspects of motion control within a wide range of industries and markets. The Metrol approach to motion control is to work with our customers to make sure they have the right solution, the product is designed and engineered to suit the application and the supply is organised, so stock and logistics deliver the product at the right time.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(153)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Ordered a standard 200mm piston but it turned out the one I was replacing was a modified one which had a 185mm stroke. Metrol Springs took it back and adjusted it so it now fits free of charge. Excellent product and customer service.

9 de agosto de 2023
Valorada con 5 estrellas sobre 5

Now that's customer service.

I got exactly what I wanted at a great price.
Delivery was exceptional ...quick ...no fuss...and bang on when they said it would be.
I have no hesitation recommending this company
Five stars deserved.

Many thanks.

Richard Cyrka.

10 de agosto de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

The sizing and descriptions do not…

The sizing and descriptions do not match on the web site and actually what gets sent out. Shame

25 de julio de 2023
Logotipo de Metrol Springs Ltd

Respuesta de Metrol Springs Ltd

Thank you for taking the time to leave a review, I do apologise that you have not had a good experience with us, however we always recommend getting in touch if you are unsure what gas strut to purchase. Also if you have any suggestions on how we can improve the customer experience on our website we'd love to hear back.

Valorada con 5 estrellas sobre 5

fantastic service

Metrol Springs had the order picked packed and on the road within a mater of hours, package was delivered the next day.
This was done on a standard delivery schedule.
Door fixed, truck back on the road within an hour of receiving the parts. Fantastic service

27 de julio de 2023
Valorada con 5 estrellas sobre 5

Exceptional customer support

I ordered a replacement strut for my campervan from the website and received the item virtually the next day. However , I had not specified the pressure required correctly due to a misunderstanding on my part. The customer support team were extremely helpfull and talked me how to resolve the issue. I returned the item and the strut was pressurised to my requirements and returned again virtually the next day. Many thanks to the customer support team for thier help. Would definitely use these guys again if the need arises.

19 de julio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service on the…

Excellent customer service on the phone, sadly didn’t have the exact item in stock that I needed, However they provided me with an alternative option that was an exact match. Delivery was a little slower than I was originally advised, when I called to find out where it was they were extremely helpful once again and provided me with information I needed. Thank you

28 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Printer now tucked away…

I ordered a pair of shelve runners based on the weight of my printer (10kg). The price was fair, the delivery time was acceptable and the product arrived well wrapped and boxed. Now installed I'm delighted with the product it does as expected.

20 de junio de 2023
Opinión espontánea

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