Had to phone help line to add daughter to my upcoming policy, Person on the phone was polite and helpful, going through my policy again to make sure everything was in order. They were very helpful.... Ver más
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Consulta las opiniones de los clientes
The procedure was easily followed, and laid out clearly. Overall, the questions asked were presented in an easy to complete sequence.
I needed insurance for my classic car. The quotation process was easy, all additional options and costs were clear. The quote wasn't the cheapest but offered the best cover without add ons. The online... Ver más
La empresa ha respondido
Very difficult to deal with when there is a discrepancy, no telephone number, it ends up being done over email because the chat thing is just a bot and can't answer any questions, What happened to ju... Ver más
La empresa ha respondido
4,4
Excelente
3 mil opiniones
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Respuesta de Motor Vision Insurance
Hi,
We appreciate your feedback. We are always striving to improve our services for everyone.
Kind Regards,
Chloe
Motor Vision.
When I took out my car insurance in…
When I took out my car insurance in 2025 I specifically asked NOT to have it renewed automatically. I was ignored on this and
£674 was removed from my account. It took me forever on the phone to have this stopped and then 4 days for it to be returned to my account.I may be 80 years of age but I have never had an accident and so I should like to know why my insurance has sky rocketed in the last few years. Incidentally I did manage to get insurance £145 cheaper than your quote.
13 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We are sorry to hear that you were unhappy with the renewal process and appreciate the frustration this situation has caused, particularly given the unexpected payment and the time taken to resolve the matter.
As part of our renewal procedure, we send a renewal invitation by email in advance of the policy renewing. This communication asks customers to log in to their account to review their renewal quotation and any documents that may require their attention. The notice also explains our automatic renewal process, including that payment will be collected seven days before the renewal date unless we are contacted beforehand and instructed not to proceed with the renewal.
We appreciate your concerns regarding the cost of your renewal premium. Insurance prices are determined by insurers using a range of rating factors and can change from year to year, even where no claims have been made. We understand this can be disappointing, especially when you have maintained a claim-free driving record.
Thank you for your feedback, which we will use to help improve our service moving forward. We apologise again for the inconvenience caused and are pleased that the payment was ultimately refunded.
Kind regards,
Molly
Motor- Vision
Great !!!!!
13 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We're so glad to hear you're enjoying your experience with us so far. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision
My first private car insurance for 43…
My first private car insurance for 43 years, not the cheapest I could have got but I thought excellent value.
13 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We're so glad to hear you found our private car insurance to be excellent value, especially after 43 years! We truly appreciate your positive feedback.
Kind Regards,
Chloe
Motor Vision
I needed insurance for my classic car
I needed insurance for my classic car. The quotation process was easy, all additional options and costs were clear. The quote wasn't the cheapest but offered the best cover without add ons. The online portal was easy to set up and my documents were there to view within minutes. I'm genuinely happy with the service Motor Vision Insurance offers.
13 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We are so pleased to hear that our quotation process was easy and that the clarity of our additional options and costs met your expectations. It's wonderful to know that our comprehensive cover without add-ons was the best fit for your classic car. We are also glad that our online portal was easy to set up and that you could view your documents quickly. Your genuine happiness with our service is truly rewarding for us.
Kind Regards,
Chloe
Motor Vision
My new quote wasn't the cheapest but…
My new quote wasn't the cheapest but still very competitive. I felt comfortable staying for another year.
6 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We're so glad to hear you felt comfortable renewing with us and found our quote competitive. We appreciate your continued trust in our services.
Kind Regards,
Chloe
Motor Vision
Respuesta de Motor Vision Insurance
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Motor Vision.
Respuesta de Motor Vision Insurance
Hi,
We're so glad to hear you're enjoying your experience with us so far. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision
Respuesta de Motor Vision Insurance
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Motor Vision.
Respuesta de Motor Vision Insurance
Hi,
We're so happy to hear you enjoyed our service and found our team friendly. Thank you for your kind words!
Kind Regards,
Chloe
Motor Vision
The girl Linda resolved the issue I…
The girl Linda resolved the issue I had. She was very courteous and knowledgeable. An absolute pleasure to speak to, something that is rare these days
17 de agosto de 2026
Opinión espontánea
Respuesta de Motor Vision Insurance
Hi,
We're so pleased to hear that your issue was resolved efficiently and that you had such a positive experience. It's wonderful to know our team member was courteous and knowledgeable. Thank you for your kind feedback!
Kind Regards,
Chloe
Motor Vision.
Very competitive pricing
The cost was very competitive and the web-site easy to use
11 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We are delighted to hear that you found our website easy to use and our costs competitive. Thank you for your wonderful feedback!
Kind Regards,
Chloe
Motor Vision.
I’m very happy with my motor car…
I’m very happy with my motor car insurance experience. The policy was easy to arrange, the staff were helpful and professional, and the overall service was smooth and straightforward. I especially appreciated the clear communication and quick response whenever I had questions. The coverage offers good value for money, and I feel confident knowing I’m properly insured. I would definitely recommend this car insurance service to others.
9 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We are so pleased to hear about your positive motor car insurance experience. It's wonderful to know that our policy arrangement process, helpful staff, and clear communication met your expectations. We truly value your feedback regarding the good value for money and your confidence in our coverage. Thank you for recommending our service; we appreciate your kind words.
Kind Regards,
Chloe
Motor Vision.
Respuesta de Motor Vision Insurance
Hi,
We're so pleased to hear you had a great experience with us! We understand your comment about the pricing and appreciate your valuable feedback.
Kind Regards,
Chloe
Motor Vision.
It was easy to arrange the insurance
It was easy to arrange the insurance, and at a reasonable price too.
7 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We're delighted to hear that arranging your insurance was easy and that you found the price reasonable. Thank you for your positive feedback!
Kind Regards,
Chloe
Motor Vision.
Great no asshel
10 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
Thank you for taking the time to leave us a positive review; we appreciate it.
Kind Regards,
Chloe
Motor Vision.
Fair price easy on line process but…
Fair price easy on line process but sometimes took longer when wanting answers to none standard questions as no telephone conversation involved compleat on line processing
9 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We appreciate your feedback regarding our online process and pricing. We understand that non-standard inquiries can sometimes take longer to resolve without direct phone conversations. We are always looking for ways to improve our response times for these situations.
Kind Regards,
Chloe
Motor Vision.
Respuesta de Motor Vision Insurance
Hi,
We're so glad to hear that you found our company to be cool and easy to access. Your positive feedback is truly appreciated!
Kind Regards,
Chloe
Motor Vision.
Straight forward and quick
7 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We appreciate your feedback and are pleased to know that your experience was straightforward and quick. We value your positive comments.
Kind Regards,
Emma
Motor-Vision Insurance
All done throug the internet
All done throug the internet . And was a fair price
3 de agosto de 2026
Respuesta de Motor Vision Insurance
Hi,
We're glad to hear our online process and pricing met your expectations. We appreciate your feedback!
Kind Regards,
Chloe
Motor Vision.
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