Super shady -- they kept changing their minds about whether they deliver or not, whether they set up or not. Called night before scheduled delivery and gave a very unreasonable slot, and wouldn't bu... Ver más
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Consulta las opiniones de los clientes
There was an overall feel of a lacking or barely developed infrastructure. Had to make at least a dozen calls to get my order right, only to have some of the parts damaged on arrival. They then ship... Ver más
I purchased a coaster leather sofa which came in ripped. I called they said that they don't have any more of that model and that the manufacturer doesn't make them anymore which wasn't true. They... Ver más
La empresa ha respondido
Furniture was delayed for almost 3 weeks. Kept getting calls saying they couldn't get the trucks back to the warehouse. They finally had UPS deliver the furniture and the assembly was just as bad. Bol... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Muuduu Furniture has been offering the best prices for the best quality furniture in California since 2000. We strive to be the leader in affordable wholesale home goods by ensuring happiness for our friends and family, complete with a price match guarantee and free delivery to most cities in California. We ship to anywhere in the United States - please call for our accurate shipping rates. Please call to schedule an appointment to view our showroom today, or contact us for more information!
Información de contacto
17008 Evergreen Pl, 91745, City of Industry
- 909-321-6683
- customerservice@muuduufurniture.com
- muuduufurniture.com
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This is a SCAM
This is a SCAM! DO NOT TRUST THIS COMPANY!!
NOT IN BUSINESS!
There is no website for them
There is no website for them. There is but it always gives an error message so im assuming its not a legit site
Terrible customer service. Please stay away .. they cheated my money
Terrible customer service. Please stay away ..
I bought a set of sofa and a set of dining table” big purchase “ but they delivered short 1 sofa chair which is almost 800$, I decided to cancle the sofa to have my money back. I opened a ticket 06/18/18 and they said “ the cancellation was summit and waiting for finacial dept to process my refund” I heard nothing from muumuu so I decided to open another ticket and get the dam respond next day. Now I’m frustrated to wait for my refund ..I don’t know what to do because I can’t reach them by phone
Muuduu Fur
Muuduu Furniture Help (Muuduu Furniture)
Jun 19, 16:10 PDT
Hello Vi Kim,
I have given your information to the finance department , they will be working on processing your refund for the missing chair.
Thanks.
Best regards,
Ricardo
Muuduu Furniture Help (Muuduu Furniture)
Jun 28, 18:58 PDT
Dear Vi,
The cancellation request has been sent to our finance department. Please allow 5-10 business days for the fund to show into your bank account. We deeply apologize for the inconvenience might cause you.
Thank you and have a great day!
Muuduu Co.
Winny.
Class Action Lawsuit
Please contact me if you have been cheated by this online furniture retail business and would like to join me in a CLASS ACTION LAWSUIT against MUUDUU FURNITURE. I am creating a database of fraudulent online transactions where customer's accounts have been charged and no products were ever delivered.
Fraud Company - Don't be fooled by their low prices
Fraud Company - Don't be fooled by their low prices
I placed an order for Sofa a week ago for ~$700, and after multiple follow-ups received the email below. Disputing the charge with my bank which will take ~3 months. Unnecessary hassle. I regret the moment I placed the order.
Dear Valued Customers,
This is a notification from Muuduu Furniture.
We are extremely sorry for the inconvenience. We are currently in transition of ownership. All credit card orders will be cancelled on July 7th. Please contact your bank to dispute the charge to get your money back. As for cash or check orders, a rep will contact you shortly to get you on schedule for delivery ASAP. Again, we apologize for the trouble.
Best regards,
Muuduu Co.
AVOID THIS BUSINESS!
AVOID THIS BUSINESS!
After 6 months, I still don't have my furniture but they have 100% of my money. They won't return phone calls or emails. There's a reason the BBB has given this business an F. It's a scam.
Well Im not a happy camper my furniture…
Well Im not a happy camper my furniture was supposed to be delivered on Wednesday i recieved many text to confirmed it would be delivered. Well on that date got a sorry to inform you but the trucks to full and I wouldnt be getting my stuff tell saturday. They really played with my emotions. Spoke with this guy in warehouse that promised me that my order would be diff. Delivered on this sat. Well I just got a message saying its coming on sunday WTH. Im over this BS.. I will never ever do bussiness with this comp. And I will share my awful experience with as many.people as possible. If I could give s zero I would
Great products
Great products. Got our furniture two days before the expected date. The whole team worked very hard to accommodate our needs. This experience has been the best buying experience for years for us. Highly recommended.
Great selections with excellent prices
Great selections with excellent prices. The showroom is not too big; however, they do have quite a bit of samples on display. Our sales rep, Steve, did a wonderful job going over the details of our bedroom set without an appointment.
Muuduu went above and beyond my …
Muuduu went above and beyond my expectations. They rushed my order on the same day for no extra cost because I was local. The furniture matched with the rest my collections perfectly. The package arrived flawless and it was sooo easy to assemble. I am so in love with Muuduu. I will definitely come back for more...
Too easy!!
Too easy!!! We placed an order at noon and were able to pickup in a few hours. The furniture is as solid as the sales rep described. Thank you for the rush transfer to accommodate our needs.
Good price and products
Good price and products. Easy to deal with. Got our delivery right on time before Christmas. Thank you.
We love this company!
We love this company. They have the best price out there in the market. They are very responsive. You might have to call in a few times to get through, but when you do they are super nice and easy to work with. We do highly recommend Muuduu.
Completely unacceptable!
Completely unacceptable!
2 months to have one item delivered (actually it’s still not here).
I keep calling and get the same ole line!
I live in Morro Bay...I could have walked with a Dollie and walked back by now!
Way too many excuses as to why it hasn’t been delivered. There only 4-5 hrs. Away from where I live!!!!
Avoid! Way too much BS and Lies from them. But, of course they got paid immediately...what ever happened to you were charged when delivered? Buyer Beware! So glad I have my notes, calls and everything for my backup!
Fast delivery and friendly service
Fast delivery and friendly service. The product came as the same as pictures on the website. Celio and Jose were very friendly and careful with our new floor. We definitely will come back for more furniture.Thank you.
They are a Scam
They are a fraud. Buyer be Ware. They charge your credit card right away before delivering anything. No emails to follow up with your order. Had to call three weeks later they didn’t even have me as being delivered. She said she would put me down for delivery Saturday. Not one call and no furniture delivered. Super shady. You leave emails and no reply Horriible total scam. Do not buy online from them. Listen to all the one star reviews those are accurate.
Top-notch professional
Top-notch professional! We always get our deliveries on time and their drivers are very punctual. Also, their prices are unbeatable.
Worst customer service ever !!!
Worst customer service ever !!!! Very unprofessional they don't deserve not even one star !!
Fast delivery and affordable
Fast delivery and affordable! Very easy to work with.
Very unprofessional.
Very unprofessional.
After order a bed set online, they denied our order because it wasn't available.
We chose an other bed set. After 2 weeks of not having any confirmation of delivery we called and then they assigned a day to delivery the furniture.
The night before we received a phone call letting us know that the bed we had chose was in a bad condition and they didn't have any other available. We needed to cancel the all order or choose a bed without storage, no any other options. Very frustrating! we accept the bed without storage. They applied 5% discount in the bed.
The estimate time of delivery was from 3pm to 7pm. They was going to call us 30 min before the arrival. No phone calls, just the driver ringing at my door.
We also contract a their services to remove my old bed and placed in a recycling area. The truck drivers didn't know that they needed to take care of the old furniture. They ensured us that the old furniture WASN'T going to be placed in a recycling area.
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