Muuduufurniture Opiniones 

188
TrustScore: 1.5 sobre 5

1,6

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Super shady -- they kept changing their minds about whether they deliver or not, whether they set up or not. Called night before scheduled delivery and gave a very unreasonable slot, and wouldn't bu... Ver más

Valorada con 2 estrellas sobre 5

There was an overall feel of a lacking or barely developed infrastructure. Had to make at least a dozen calls to get my order right, only to have some of the parts damaged on arrival. They then ship... Ver más

Valorada con 1 estrellas sobre 5

I purchased a coaster leather sofa which came in ripped. I called they said that they don't have any more of that model and that the manufacturer doesn't make them anymore which wasn't true. They... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Furniture was delayed for almost 3 weeks. Kept getting calls saying they couldn't get the trucks back to the warehouse. They finally had UPS deliver the furniture and the assembly was just as bad. Bol... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Casa y jardín

Información proporcionada por diversas fuentes externas

Muuduu Furniture has been offering the best prices for the best quality furniture in California since 2000. We strive to be the leader in affordable wholesale home goods by ensuring happiness for our friends and family, complete with a price match guarantee and free delivery to most cities in California. We ship to anywhere in the United States - please call for our accurate shipping rates. Please call to schedule an appointment to view our showroom today, or contact us for more information!


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

188 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(188)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Pathetic service

Pathetic service. Called 10 time to register a complain, till date I have not got an answer.I had to spend money from my own pocket to get the parts fixed as I wanted the furniture as quickly. Never will recommend not buy a product from them in future.

4 de abril de 2017
Opinión espontánea
Logotipo de Muuduufurniture

Respuesta de Muuduufurniture

Hi Sriram,

We are soooo sorry for the delay. The part you requested is on back order and sometimes it can take quite a bit of time. If you still need the part, please call 909-321-6683 ext 403 and we are more than happy to take care of you. Thank you for your feedback.

Muuduu

Valorada con 5 estrellas sobre 5

I ordered a bed waited weeks

I ordered a bed waited weeks
Then was told it was damaged
No replacement available so sad
But Jen in finance helped refund
That was best part of experience
Until I actually get bed I ordered.
Thank you . Contact 646 494 3350

4 de abril de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

The price is right.

We ordered a triple bunk bed and the price was right. Hundreds less than others. We got a confirmation from Paypal that we ordered but the delivery timeline was unclear. after a week we emailed to see if we could get a tracing code or something. We got back a message after several days saying that we had already received a confirmation. That was not helpful. We got another email that said they ship to our area every two or three weeks and that they would call us before they delivered but it did not specify the time frame. How long would we have to wait? Then we got an email to review our experience...before we got the bed. A few weeks later we opened the front door and there it was. They had called but they called on Friday when I was out of cell phone range and they delivered on Saturday when we were unavailable. Overall it took three weeks to get the bed. I have no problem with the delivery time, it just would have been good to know a head of time.

We put the bed together the next day. There were some very minor flaws, hardly worth mentioning. The bed was well made and the instructions were easy to follow. There was a smell of furniture finish and we aired out the room while we put it together. Not sure if that is normal with new wood furniture or not. In my opinion the bed was well built and solid wood as described. We are very happy with the bed.

Bottom line we are very happy with the furniture and the price. There is something to be desired in how Muuduu Furniture manages expectations though. I think it would be easy to simply send there delivery practices when they send the confirmation. When customers know what to expect it makes a huge difference. In this case a one star difference. I would buy from Muuduu Furnature again.

3 de abril de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent – I would recommend this company to anyone

31 de marzo de 2017
Opinión espontánea
Valorada con 4 estrellas sobre 5

I saved 40% on the same bunk beds sold …

I saved 40% on the same bunk beds sold by the store down the street. I had to wait 9 days to get them delivered, but it was worth it. Delivery guys showed up when they said they would. My only issue was that Muuduu never have me an estimated delivery date up front, but when I asked for one via email they responded within a day to my request. I will use them again for furniture purchased

31 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks Bobby and Jenny!

Ordered online on Thursday but didn't hear from them until I called them on following Monday regarding my order. Once they located my order, it was a fast delivery (delivered on Tuesday) and Bobby who delivered was great. I felt bad though it was just one person handling a lot of heavy furniture and a long drive everywhere. Jenny the one I spoke to over the phone regarding the order was also great, very helpful and positive attitude. Oh, and I like the products too. Both sofas and dining table was in flawless condition, packaging was great, and I can't complain. Will definitely order from them again.

31 de marzo de 2017
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great prices but customer service …

Great prices but customer service leaves a lot to be desired. You can't get a hold of anyone. No one returns calls even when you leave messages and no one answers emails. Essentially, you keep them on redial and at some point, after numerous tries, someone will answer. If they could improve their customer service, they would do a lot better in the industry.

30 de marzo de 2017
Opinión espontánea
Valorada con 5 estrellas sobre 5

Follow up with great assembly team

They have good customer service, with great follow up and keep their words until you receive your items. Their assembly team was awesome ( Santiago & Bobby help me) they were fast and professional.

27 de marzo de 2017
Opinión espontánea
Logotipo de Muuduufurniture

Respuesta de Muuduufurniture

Hi Ardalan,

Thank you for your honest review. The office has informed you your order is on backorder until April 5th. If you need a dining set to use right away, please choose a different item that is in stock and we are more than happy to rush it for you. If you need further assistance, please call 909-321-6683 ext 402. We are sorry that we have caused you so much trouble this time.

Valorada con 1 estrellas sobre 5

Failed to return money

After 10 e mails this company still has not returned my money after I cancelled the order. Constant run around with transaction numbers or order number, date paid, who was your salesman and what did you buy and when. I had to call my bank and they will give me my money back.

I will go elsewhere to buy furniture.

25 de marzo de 2017
Opinión espontánea
Logotipo de Muuduufurniture

Respuesta de Muuduufurniture

Hi Andrew,

When you place an order at the warehouse with First Data, you need to provide us the transaction number on your receipt or your credit card info. again so we can issue the refund to the right customer. Without one of those info., unfortunately we have no way of tracking the transaction because we process around 300-400 transactions per day. We have asked you for those info. in the last two emails and called multiple times to leave multiple voicemails. Also, We can send you a refund check via post office if you like. If you need further assistance, please give us a call at 909-321-6683.

Valorada con 5 estrellas sobre 5

Hassle free , fast , great deal, good quality

Hassle free , fast , great deal, good quality
Responsive
Good collection
Unbeatable prices
Baught a sofa bed which for very similar design was for double the price in another furniture store .
Hopefully will last for long .
Will buy again from MuuDuu.

24 de marzo de 2017
Opinión espontánea

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