NBAstore Opiniones 

I paid for 2 day express shipping and it’s been 9 days since I’ve ordered and have yet to receive my package.

I ordered a jersey for my son's birthday on March 17 with expected delivery by 3/24. Ups never got any updates on shipping other than the label had been created. I initiated a chat on 3/27 and was told that I had to wait until 3/29 to file for a replacement. On 3/29 I initiated another chat and filed for replacement and was assured that the replacement jersey would be shipped overnight. Here I am on March 31 and UPS says the package will be delivered on 4/1. They lied to me and I still have no jersy

It's been almost 2 MONTHS ago for submitting an order, and the process has NOT MOVED AT ALL. Very frustrating and unacceptable. I don't want to cancel so NBA Fanatics just gets by with crappy timing and service.
NEVER AGAIN!! Kate Hudson - your company sucks.

Ordered over a month before Christmas. Said 5 to 7 days..then changed to a month and here we are almost 2 months later still wait for it to ship!

I ordered a Golden State Warriors hoodie and a Golden State Warriors t-shirt. The order was listed as delivered and I will send an email saying such. But I never received the order. I called the number which isn't listed by the way, you have to do a deep search to find it, and they told me they would send out a replacement package. Well they only sent out the replacement package for the t-shirt and when it said delivered, surprise surprise, it wasn't there again. I called for a refund and was given the runaround for a good two days. I would never recommend this website to anyone. They're almost scam artist!

Ordered 2 items on December 16th. One came in about 4 days. The other item was to be delivered on Dec 30, then January 2, then January 7 and now the 12th. The customer service/Ai is a joke. You have to answer 10 questions before you can chat with someone. And finally the sizing charts are based on. 100 pound teenager. Their large men’s would not fit past my arms and I’m about 170.

Never again

Worst online retailer

I ordered an OKC Champions tee for my son. It was advised it wouldnt arrive before christmas so I was suprised when it arrived before Christmas. The quailty was terrible I ordered a mens small it didn't even match up to the measurements provided on their webiste. To get a refund I have to pay $18 when this tshirt doesn't meet the expectations as per advertised. I hope this review stops others from ordering from this site

I ordered a jersey from the website that said "Order Today, Get it Before XMAS + Up to 60% Off.
Use code BUCKETS." I did that. Then got a notice late in the day saying that it would arrive between Jan. 16 - 23. By then my son will have come and gone and no Xmas present. When I got in touch with customer service they seemed unconcerned and said it's cause it's coming from a "different warehouse". Wouldn't budge. Will take NO responsibility for the false advertising. Don't use this site!!!!

Going forward I will never place an order with the NBA Store or Fanatics. Its not worth the hassle. Parcels just dont arrive. I ordered a gift in November that seems to be lost somewhere. We are 7 days away from Christmas. I see that I am not the only customer who this has happened to. Looks like a fair amount of dissatisfied reviews and lots of disappointment on Christmas morning. Thanks a lot Grinch, I mean NBA Store.

If I could rate it a zero I would I tried using a promo to get a major discount on an item and it was removed the moment I made the purchase. I contacted support they refuse to help say I can return it if I want. It was about $100 off with the discount majorly peeved especially when I made the purchase with the deal price applied already and I entered it in when prompted before purchasing.

I purchased a jacket for my husband birthday in July, and it wasn’t cheap. When the time came to wear it, he only used it once because the logo came off. I asked for help from customer service but I was denied because it had passed 5 months from the purchase. I will never but anything again from here and not recommend to anyone, the quality is very bad and is cheap made but they asking for lots of money. Dollar store has better quality products than this.

Site NBA store géré sous licence par Fanatics : commande de deux articles durant les Black Friday. Me fiant aux tailles de la mini grille de taille fournie, je commande. Je reçois mes articles mais ils sont trop petits. Que faire ? Un retour et recommander sur le site mais au prix fort cette fois ! Le commerce en ligne de vêtement exige un minimum de souplesse quand à l'échange de taille mais visiblement ce site ne s'en préoccupe pas. A bannir de vos commandes surtout avant Noël !

Une arnaque ! fuyez. le livreur n'a jamais sonné et le colis a disparu...le magasin ne prend aucun responsabilité ! ni remboursement ni remplacement ! Boutique a fuir.

Order got sent to me in the wrong color. I let them know and they told me to send it back. When I received the replacement jersey, it was still the wrong color. Couldn’t send the one I ordered.

Big mistake, I didn’t read reviews prior to purchase! Stylist design and Mediocre quality with HORRIBLE customer service!!
I received text that t-shirt was delivered but not to my address; package picture delivery depicted another address. NBA customer service is only reached by text, no live representative. Once explained I never received package, I was told I had to contact the delivery company, OnTrac, which also only communicates via text but worst via virtual assistant. I was never able to make headway. The next day luckily for me, my neighbor who received package, gave it to me. The product it’s not worth it – stay away from this company.

Don’t ever buy from them. They will make you pay for shipping on an item that has incorrect sizing. Then they will charge you a return fee bc they don’t do exchange. But the kicker is they will purposely give the return as a e-gift card trapping your money. Only from them to charge you shipping again when you have to order another item. Crooks that’s what they are. Surprised the nba allows them to run their merchandise.

I drove an hour to get to the NBA store in Mall of America for an exchange I had purchased two days prior. When I got there, the one and only size in the store that I needed for the jersey I was exchanging happened to be on a mannequin. When I spoke to the manager and Explained that that was the last jersey in the store and it was the size that I needed for my exchange, he said “ I’m NOT taking that jersey off the mannequin, I’ll just give you a refund.” I told him that I did not want the refund. I really wanted the jersey, and his response was. “ No, I’m not doing that. I’ll give you your money back.” I said You would rather miss out on a $350 sale versus providing good customer service? He gave no response. I left the store so outraged, I have never had a customer experience this bad! I drove out of my way for something that was supposed to be a special gift and exciting, this was the only store in the whole mall that had the item that I was looking for, and he was not willing to let me exchange. I am an NBA fanatic and I refuse to ever shop at that store again ! I asked another member as I was exiting and I believe the man was the GM and his name was Andrew! Another man said his name was BO. Either way he needs to improve his people skills and shouldn’t be working in sales!!!

I don't understand how you can do this sort of thing to customers ... silly me I did it one more time trying to buy online from them for my Grandson birthday present weeks and weeks in advance and promised delivery date two weeks before his birthday. When I checked with a phone call (like last time I tried to buy something) I was told the shipper you use hasn't updated their tracking and "Do I want a refund"? Well...no...I wanted his Jersey but alas Di-ck's Sporting goods gift card did the trick. I would have expected at least some kind of apology and concessions but no.

Obviously scam! The OKC SGA blue jersey is sold out in every possible store around the world. But on this page, every size is available and for half the prize anywhere else.
What makes it a guaranteed scam site is that they don't have Paypal possible, cause then they couldn't just cheat people for money never sending a product. Disgusting! Avoid these sites, no matter how desperate you want something,