Beautiful mirror and exceptional customer service. Very pleased with the purchase. The Customer Service team is very helpful and happy to assist in case you need it.
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I got a broken mirror. Eric Gu finally responded to my email, after I sent two emails & left a voicemail at number provided which no one answers, to ask if I wanted a replacement & now he hasn’t... Ver más
La empresa ha respondido
Amazing Mirrors that are unmatched in quality! The customer service department was equally as stellar. Mary & Shaira went above and beyond to help us out and make sure we got the product we dreamed of... Ver más
La empresa ha respondido
The mirror is stunning!!!! Such an amazing experience, shipping is fast even before expected date, if ur hesitant to buy don’t be and BUY!!! U won’t regret it, packaging is well put together and when... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Accesorios para muebles
- Tapicería
- Tienda de artículos para el hogar
- Tienda de decoración e interiorismo
- Tienda de espejos
Escrito por la empresa
Neutypechic is one of leading brand in mirror industry with professional products and service. Neutypechic has over 10 years professional experience in Mirror industry, providing you with large mirrors, full length mirrors, deco mirrors, round mirrors, LED mirrors, etc.
Información de contacto
5005 Ontario Mills Pkwy, 91764, Ontario, Estados Unidos
- 323 412 8766
- neutypechic@gmail.com
- neutypechic.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Received an email that my mirror was…
Received an email that my mirror was delivered and when i arrived home....no mirror. I contacted customer service and havent received a call back.

Respuesta de neutypechic.com
Poor communication, poor delivery times
Almost a month, and still no product, AND MOST IMPORTANTLY, no communication as to when I will, or if I will receive the product. So to request a review is quite brazen.

Respuesta de neutypechic.com
Terrible experience
Terrible experience. I received my mirror broken which I understand was a shipping issue and I tried contacting the email the company provided me with. It’s been a whole week now since I’ve received the broken mirror and contacted the company and have heard nothing back. I definitely feel I’ve got scammed. Also the mirror was shattered completely so I couldn’t even open the box all the way. I would’ve really liked to send this one back and re-receive another one but honestly the box came all beat up so I doubt it would even be a different outcome.

Respuesta de neutypechic.com
Got exactly what we wanted
Got exactly what we wanted. Received regular updates. Delivered ahead of expectations. Thank you!

Respuesta de neutypechic.com
Product was shipped promptly
Product was shipped promptly and arrived in good shape. Looking forward to installing it and utilizing all its features.

Respuesta de neutypechic.com
The glass arrived well packed
The glass arrived well packed. And it is a really nice piece.

Respuesta de neutypechic.com
Worst experience
Worst experience! They first told me they apologized for allowing me to order three Riley mirrors because they only had one. Then they sent two Sabrina floor length mirrors instead. Ok. The Riley showed up with only one screw in the kickstand and it was dangling off, then the two Sabrina’s arrive the next business day shattered and they somehow managed to imply that they were so confused how that happened and they aren’t sending two more, wasn’t even an option. Insanity.

Respuesta de neutypechic.com
NEVER RECEIVED CORRECT PRODUCT
I ordered a gold rimmed mirror and both times received a black rimmed mirror. Returned to get a refund.

Respuesta de neutypechic.com
The mirror is great
The mirror is great! first one arrived broken, but I called their customer service and immediately they sent me another one, and it arrived in perfect conditions!

Respuesta de neutypechic.com
Good Customer Service
Received a broken mirror. Customer Service was a great help and resolved the issue for us.

Respuesta de neutypechic.com
Very nice floor mirror and stand
Very nice floor mirror and stand at a reasonable price! We really like the thin wooden frame. Modern looking.

Respuesta de neutypechic.com
Do NOT purchase before emailing them…
Do NOT purchase before emailing them and asking if something is in stock. They will allow you to purchase anything online, then send you an email days later telling you they don’t have your item, and will ask you to accept a different item.
The communication with them will take a week to complete, because they are not an American company.

Respuesta de neutypechic.com
Was looking for a high quality mirror...
Was looking for a high quality mirror for a bedroom. I looked around Target, Walmart, At Home, but couldn't find what I was looking for. I found Neutypechic through a google search, and I took the risk! Great quality of mirrors, and lots of variety in shapes. I bought a mirror that was out of stock, so Neutypechic's customer service quickly reached out and helped me find a new one. Highly recommend.

Respuesta de neutypechic.com
I received an email stating my purchase…
I received an email stating my purchase was OUT OF STOCK and they have NOT REFUNDED ME!

Respuesta de neutypechic.com
Terrible experience
Terrible experience. Asked to give me a refund. I said yes to no reply. I emailed multiple times and finally 4 days later got a reply saying it would process in up to 30
Days

Respuesta de neutypechic.com
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.






