Nordspur Opiniones 

I'm still waiting for my item. I've asked for order to be cancelled and refunded. Nordspur hide behind the 24hr cancellation policy.
Save yourself money and disappointment and buy elsewhere.

Avoid. The product I ordered was very poor quality but the only way to return it was to ship it to China by recorded mail, even though it had been dispatched from Feltham. They offered a 33% discount to keep the item as an alternative.

Took 2 weeks to deliver, tried cancelling during delivery time, returned goods to place of return on packaging, then spent over 3 weeks to get my refund which I finally got.
I had bought 2 of the same item from another company for 75% less and got within a day. Very over priced , they do communicate but do not want to refund, in the end had to threaten with trading standards/import license for UK and Holland, they then finally paid. They never answered what you ask for or evidence you give that they need to refund. Stay well away from this company.

Ordered the wrong size in error,asked for a return to get a refund,as they didn't have my size in stock,going by their website returns address appeared to in Holland,no problem my bad,after a lot of back and forth emails in which i received 3 differant offers of various partial refunds or voucher and keep the item,each time I declined insisting on a refund,finally after numerous more emails i get sanction and details for a return, turns out they're based in China,not Holland as their website would suggest,even have a co.uk email for customer services and they'll do anything in their power to delay a return,absolute time waste
AVOID THESE SCAM ARTISTS

Dreadful !!! Do not buy, cheap rubbish! Be warned!!

Present themselves as Dutch but goods come from China and therefore, take an age. I needed this and just received nonsense update after nonsense update. Only use these people if you are prepared to wait longer than you would expect to

Although the site seems to be european, I had to wait almost 3 weeks for 3 sunshades to be shipped direct from China. When they eventually arrived they were terrible quality. Very disappointed customer.

Despite appearances, this is NOT a European county. It is based in China but charges European prices so you believe you are getting a good quality product. The product turned up very late and was cheap and flimsy. I’m still battling with them to get a return and refund organised.

Ordered a shade sail which never arrived. The company claimed I wasn’t in to receive the parcel but I never got a note from Royal Mail or any missed doorbell ring with a package (we have a ring). It’s been weeks and it still hasn’t arrived. Their phone number isn’t working and I’m still waiting to hear back about a refund!

I bought a scarf online on 4th July 2026. It arrived on 21st July! I received various emails apologising for the delay with despatching and delivering it! On arrival the the scarf was unsuitable and I immediately requested a refund in line with their published refund policy. The company continually avoid giving me instructions on how to obtain a refund offering various discounts and not answering my questions. I have now given them 7 days to respond otherwise I will refer the company to the ACM.

Waited ages for my order and the first time I tried to use it, it broke. Waiting to hear back regarding a refund.

Beware! Not who they say they are, goods are not as described, cheap Chinese TAT, do not waste your money.

Wish I’d checked Trustpilot first! After a long wait just received a flimsy bit of tat purporting to be a dog cooling mat. Total scam with a seductive website.

I ordered a product 13 days ago from a "UK" website, no indication that it wasnt in the UK and that I would nt receive it in time for my holiday that started 2 days ago. I seem to have paid extra for a "protected" delivery. I complained and questioned delivery 10 days ago and frequently since and I have received 4 condescending emails asking me to be patient. I asked to cancel 6 days ago as I needed it for a holiday and it hadn't arrived. Another condescending email telling me no Refund not possible from get go 13 days ago but its now leaving that unspecified airport with no specified date of delivery to me. Don't buy anything from this company

Complete scam. £65 for a Foldable Playhouse worth about £10 if that. Ones on Amazon I now see for under £50 which are genuine items. Stay well clear of this company

Ordered an outdoor sunshade sail, it too about a month to arrive, quality was poor compared to the photos on the website also the colour wasn’t what was ordered. After about 10 emails and photos to show the them what had arrived I got sent a replacement which I didn’t want, just a refund, this however was at my own expense and had to be sent back to China. I now have 2 sails that i don’t want and £79.00 out of pocket!!! 😡 fuming.
Do not deal with this company.
They charge double what other companies for the same quality.

Really really awful quality. I paid £27 for a toilet bag that when it arrived was so small it is unuseable and the quality is appauling. The toilet bag is worth around £3 on ebay. I would view the site as a scam.Oh and yes it took 6 weeks for delivery

Do not use this company.
I ordered but 2 weeks later no item, no update. I contacted and they keep sending emails stating it will be dispatched soon, delays with couriers and to be patient! Three weeks since ordering now - I asked for a refund and of course the minute a did the item had suddenly been dispatched. Scam!

Poor quality Chinese tat sold overpriced, meaning when you complain you're forced to take a 25% refund because the returns process is insane. Scam tactics.

Appalling. This is a Chinese company masquerading as a UK one. Ordered a power bank 2 weeks ago, received a dispatch notice, then another saying it is still being processed. Had to buy another elsewhere. Request for refund refused twice. It still hasn't been dispatched. AVOID AVOID AVOID!