Nordspur Opiniones 

100
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

False description of goods and false information about returns process. I ordered 2 pairs of different trousers but they sent me 2 pairs of the same trousers, both of which were very poor quality.... Ver más

Valorada con 1 estrellas sobre 5

Delivered by 'snail mail' and upon arriving crushed in a plastic bag,not in the least appearing like its Web page picture,this cheap hat went straight in the rubbish bin. I suggest any prospective pu... Ver más

Valorada con 1 estrellas sobre 5

Dreadful. V poor quality item dispatched from China (not Netherlands!). As others, took weeks to arrive, did not match images, in dispute to have return postage paid. Offered 25% refund to keep item w... Ver más

Valorada con 1 estrellas sobre 5

Such a bad dealers , fraudsters and fake company.No company records on company house UK.Contact number given on their website doesn't exists.I wonder how they exists on the websites without any record... Ver más


Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

100 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 18% de las opiniones negativas

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1,3

Todas las opiniones

(100)

97 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Very dissapointed with my product

Very dissapointed with my product. The shorts advertised bore no rressemblance to the product I received - cheap and shoddy. I requested a refund only to find out I had to pay £26 to return them to China DO NOT USE THIS OUTLET

12 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appalling experience

Terrible experience. Lights were very poor quality and when I attempted to return them, the process was appalling - costs of return outstripped value of item. As many have described, this is a Chinese based organisation masquerading as UK. I would not recommend them - steer well clear.

10 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraud

Ordered a belt. It never arrived. Don’t let this Nordic sounding company fool you. It’s China again. Avoid at all costs, can’t give a lower score, but I would if I could.

10 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be very careful dealing with this…

Be very careful dealing with this company i sent for a shoe implement only to receive the wrong size there was no paperwork with it informing me of the returns address i mistakenly sent it back to the wrong address and they have refused me a refund which was nearly 30.00 i have contacted the office of fair trading so be aware they are a bunch of cowboys

5 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

No No No

No No No. Do not use. Facade of British Company with Netherlands base. Item delivered was not the item ordered. Website says returns to Netherlands. Return form says return to warehouse in China. 100% negative experience

4 de junio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Purchased a solar solendra warm white…

Purchased a solar solendra warm white spotlight from this company and product fell well short of my expectations for the price paid. The light has to be switched on manually each evening after charging through the day and turned off the following morning which is inconvenient and completely different from most solar lights which work with a dusk/dawn sensor which is far more practible. The light at its brightest is ok but fades quickly. I would not recommend purchasing at this price

25 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I had read the reviews before my…

I wish I had read the reviews before my purchase. I bought a camping chair which turns out to be very very quality and not stable to hold my size 8 frame.

Then began the return process and was astonished to find that this is not a UK based website by china one. Yet the website presents itself as UK-based. The return costs are disproportionate and unreasonable in comparison to the value of the item.

It’s all a scam people and am not the only one. Steer clear

27 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered a radio from these chancers

Ordered a radio from these chancers. The radio was advertised as having 4 wave bands on it Am, Fm, Shortwave and NOAA. Received a radio about 3 weeks later only Am and Fm. Contacted them and sent the info they required to confirm what I ordered and they offer a 30% discount to keep the radio. A radio that I can pick up in any supermarket or hardware shop for less than £10. I would give them 0 out of 5 if Trustpilot had that option. Pay to return the radio yourself. What a joke. What a crap company.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fraudulent company, posing as a UK company, when it has no UK premises.

UPDATE. DO NOT BUY FROM THIS COMPANY, THEY ARE LIARS. The sleeping bag has come and it's a bit of cheap tat. Very poorly made and not fit for purpose; it was described as 4 seasons but it would only be fit for summer.
I asked to return it and these liers tried to palm me off with a 25% discount, which is no good to me as the sleeping bag is useless.
They warned me that return costs would be expensive because it has to go back to China....from this company which poses as a UK company.
Further to that, they said that tracking must be sorted by me, or I wouldn't get a refund at all. The label they sent me wouldn't open either. It would cost me around £16.00 to return it anyway,maybe more and I don't trust them to not say that it got lost, even if I did send it by tracked delivery.
They've fleeced me for £35.00, it would end uo being morelos £50.00 if I returned it to them.
I know some people might be thinking tbat i'm making a lot of fuss over it, but its a lot of money to me.

This company advertised itself as Nordspur UK but they are based in China and have no UK presence.
I ordered a,sleeping bag which cost £34.95 and then saw the exact same sleeping bag on TEMU for £9.10....same advert/ photo etc.
I contacted this lying company 2 days ago, to ask to cancel my order, which still hasn't been posted. I have asked them repeatedly why they pose as a UK company and I get no answer. They also keep insisting that the order has been posted, when it hasn't; they just created a label when I asked for a,refund. AVOID this fraudulent company at all costs.
I will add to this review if I ever receive the sleeping bag , which I will return as soon as I receive it.

15 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not a UK company at all. Based in China

It would appear that Nordspur UK are not based in the UK at all and are in fact, based in China. I ordered a sleeping bag from them and, as it was taking a long time to arrive, I checked the order status and found that it was being posted from China and hadn't even been sent. I contacted them and asked them to cancel the order as it was needed for the beginning of June and I got a stupid message back saying that my order was in it way, when it clearly isn't. There should be strict laws about companies claiming to be UK based, or have UK premises/ warehouse. Further to this, the reviews i've read of the products are that they are poor quality, don't match descriptions and it's virtually impossible to get a refund...so it looks like i've been ripped off.
There are also a lot of companies with various derivatives of Nordspur, so I assume they regularly change their UK trading name.
I have also just seen the exact same slerping bag on TEMU for £9.10. Nordspur UK charged mr £34.95. Rip off thieves

14 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Warning. Do not buy from Nord Spur.

Ordered some shorts that were several sizes off what they were supposed to be. The quality was also atrocious. The company refused to pay for postage and packaging for return to China and the best off they gave me after many emails was a part refund. Which I accepted rather than taking legal action which I wouldn't know how to do

1 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor inaccurate smart watch.

The smart watch arrived on time and had a good sturdy appearance. However it is very inaccurate with the steps indicator showing up to 40% more compared to 3 other reputable smart watches tested alongside it.
After only 2 weeks the display on the watch face has dimmed considerably and the battery has a limited life after charging.

24 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Deceitful returns policy

Although the .co.uk site purports to be based in the Netherlands, if you want to return items they demand that you return them to China! Even though the website gives a Netherlands return address!!

Avoid at all costs

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

RED FLAGS .. RED FLAGS … RED FLAGS

If there was a zero, I would rate it zero. Website appears to be British (or Scandinavian) firm. It cannot be! Now I have the item, this has all the signs of a Chinese company. I ordered a phone charger/ power bank. It took 17 days to arrive, probably because Strait of Hormuz was closed. The instructions, translated from Chinese are appalling. So bad, they are useless and there is no way of finding out which company made this. I am very afraid that this might cause a fire when charging and am considering passing it on to Trading Standards/ Which. I am waiting for ‘Hannah’ from NordSpur to get back to me. I wish I had checked out NordSpur on here before I ordered. I have learned a huge lesson.

21 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dishonest product descriptions on website

Con artists: Beware! The website and reviews look good and legitimate, and the site came up on search results so I took the bait and bought a product.i ordered a GPS tracker watch, which was just a watch strap - no GPS. The description speaks about the GPS features and great features through the app, not once does it say “GPS not included” (see website: kids-gps-wristband-for-travel-safety).

You could buy the exact same product on Amazon for £6, and I paid £30. Since returns are back to China at your own expense, I’m not sure what I’ll do now.

25 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is definitely not a legitimate…

This is definitely not a legitimate company. They sent out the wrong pair of boots (completely different with a Chinese logo on them) and of very poor quality.

They have no customer service number and a very slow email response. They try to then charge you for returning the goods to China at your OWN cost. This is not within practices of UK trading standards. They dont care once they have your money.

As others have stated they offered 30% partial refund to leave as is. I assume this scam works often for them do not purchase

Avoid at all costs

17 de febrero de 2026
Opinión espontánea
Logotipo de Nordspur

Respuesta de Nordspur

Hello vidur odedra, we’re sorry to hear that you’re unhappy with your experience. Please contact our customer support with your order details so we can review this for you.

Valorada con 3 estrellas sobre 5

Picked up the jacket during a cold snap…

Picked up the jacket during a cold snap and wasn’t expecting much. Ended up being warmer then I thought without restricting movement. It layers well and doesn’t feel stiff which I hate in outerwear. Honestly feels practical not trendy.

12 de febrero de 2026
Opinión espontánea
Logotipo de Nordspur

Respuesta de Nordspur

Thanks, Stanley! Glad to hear the jacket kept you warm and comfortable. We appreciate you sharing your experience!

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