Norfolk Designer Gardens Opiniones 

664
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The quality of the table/chairs is excellent. The 4 chairs are delivered stacked and the protection for the arms is compromised. A small blemish, easily sanded out. The delivery service was not good.... Ver más

Valorada con 4 estrellas sobre 5

Extremely happy with the product but the company's customer communications could be improved. Received an email saying that the goods had been despatched but no further updates as to when they would b... Ver más

Valorada con 5 estrellas sobre 5

Ordered XL Oval Teak 3 Seater Bench. Fabulous quality, very well made and beautiful finish. Looks great in our garden setting and an ideal spot to sit back relax and reflect. Ordered on Bank Holida... Ver más

Valorada con 5 estrellas sobre 5

I wish I could give them more stars but I carnt the garden furniture is fantastic it is stunning quality dont know what else to say worth the money


Información sobre la empresa

  1. Tienda de mobiliario para jardín

Escrito por la empresa

Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

664 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(664)

278 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Comfortable "Cambridge" Garden Bench

It was easy to order the Cambridge bench online, but I really liked that I was able to telephone and speak to someone about my order and delivery.
When it arrived, it was expertly assembled onsite and we are delighted - it looks great in our garden and is very comfortable, with the added benefit of flat arms which give the option of a place to put a drink without the need for a table!

22 de junio de 2026
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Respuesta de Norfolk Designer Gardens

Thank you so much for your fantastic 5-star review! ⭐

We’re delighted to hear you’re happy with your experience and your new furniture. Your support really does mean a lot to the whole team here at Norfolk Designer Gardens.

We hope you enjoy your furniture for many years to come!

The NDG Team

Valorada con 3 estrellas sobre 5

Need to communicate better

Very good product. Very nice staff, especially delivery driver but no one told me when i
ordered that delivery would depend on when they had a full load for my part of the country. This is understandable but i should have been told at time of ordering.

28 de junio de 2026
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Respuesta de Norfolk Designer Gardens

Hi David, thank you for taking the time to leave us a review and for your comments.

We really appreciate the feedback and will take it on board as we continue to improve our service.

Thank you again for choosing Norfolk Designer Gardens.

**Norfolk Designer Gardens**

Valorada con 1 estrellas sobre 5

I brought a chair from you a few weeks…

I brought a chair from you a few weeks ago , it was flat packed but it didn’t have the screws or dowels , I rang up many times to ask if they could send some in the post , but nobody sent them so , I will not ever recommend them , they just don’t care about customers once they’ve got their money, and to think I was going to buy another three, not now of them . So I have a chair flat packed which is no good and I paid few hundred pounds for , terrible service . .

27 de junio de 2026
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Respuesta de Norfolk Designer Gardens

Hi Mrs Brewster, we’re really sorry that your chair arrived without the screws and dowels needed to assemble it, and that you then had to chase us to try and get this sorted.

We’ve reached out to you directly as we’d really like the opportunity to put this right and make sure you have everything you need.

Apologies again for the inconvenience caused.

**Norfolk Designer Gardens**

Valorada con 5 estrellas sobre 5

It took a while to be delivered and…

It took a while to be delivered and sadly with the wrong colour cushions but after a phonecall to Service(Tory) was told to keep what I had and another set would be sent - can't fault the service and quality of everything

25 de junio de 2026
Valorada con 4 estrellas sobre 5

Slightly longer delivery time than…

Slightly longer delivery time than expected and not the best at communicating, but not bad either and absolutely worth the wait. The table I bought is gorgeous. Beautifully crafted and excellent quality. Would def buy again from this seller

21 de julio de 2026
Opinión espontánea
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Respuesta de Norfolk Designer Gardens

Hi Patricia, thank you for your review. We’re really pleased to hear that you’re happy with your table.

We’re sorry the delivery took longer than expected and that we didn’t keep you updated as well as we should have. We completely understand how frustrating it is having to wait without knowing what’s happening.

We really appreciate your feedback and we’re working on improving our delivery communication so customers are kept better informed throughout.

Thank you again for choosing Norfolk Designer Gardens, and we hope you enjoy your table for many years to come.

**Norfolk Designer Gardens**

Valorada con 1 estrellas sobre 5

A tough business to deal with when a…

A tough business to deal with when a defective item needs replacing, lack of communication and false promises. You have to keep chasing them to get it resolved.

19 de junio de 2026
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Respuesta de Norfolk Designer Gardens

Hi Rob, we’re really sorry for the frustration you had with your order and for the lack of communication while you were waiting for this to be sorted.

We’re pleased to see that you’ve now received your cushion and that the issue has been resolved. We appreciate your patience while we got this sorted for you.

If you feel your experience with us has changed now everything has been resolved, you’re of course welcome to update your review.

Thank you again for your patience.

Norfolk Designer Gardens

Valorada con 5 estrellas sobre 5

Product ticked all my boxes

Product ticked all my boxes, easy to assembled. Delivery was punctual and I was well informed. Two cushions slightly damaged, one phone call and staff very helpful and friendly, replacement cushions promptly delivered. Friendly,helpful and happy experience.

19 de junio de 2026
Valorada con 5 estrellas sobre 5

Great company to deal with

We very recently ordered the Kensington Heavy duty extending Table and 8 chairs. I'm always a bit wary of ordering expensive items from a company new to me, so had a read of the reviews here and decided to purchase.

Ordered on the 18th June (Thursday), despatch confirmation the next day, and delivered by the carrier the following Wednesday.

Very prompt service for was was a big, bulky delivery. The table and chairs are also of a very very good quality indeed. We are very pleased with our order.

18 de junio de 2026
Opinión espontánea

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