The quality of the table/chairs is excellent. The 4 chairs are delivered stacked and the protection for the arms is compromised. A small blemish, easily sanded out. The delivery service was not good.... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Extremely happy with the product but the company's customer communications could be improved. Received an email saying that the goods had been despatched but no further updates as to when they would b... Ver más
Ordered XL Oval Teak 3 Seater Bench. Fabulous quality, very well made and beautiful finish. Looks great in our garden setting and an ideal spot to sit back relax and reflect. Ordered on Bank Holida... Ver más
I wish I could give them more stars but I carnt the garden furniture is fantastic it is stunning quality dont know what else to say worth the money
Información sobre la empresa
Escrito por la empresa
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
Información de contacto
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, Reino Unido
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 75% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent garden set
Excellent garden set. Heritage 8 seat heavy duty.
Great quality. Sturdy and beautiful. Fast delivery.
We paid for assembly and this was completed quickly and efficiently by the chap who delivered it.
Very happy and would recommend them on quality and service. Worth the money paid.
We were looking for replacement Garden…
We were looking for replacement Garden furniture and saw the Heritage Teak Wood outdoor dining set on line at a reasonable price ,ordered it on the Friday morning and paid the extra for quick delivery.
From ordering to delivery was less than 24 Hours,we were really pleased with the overall buying experience and can fully recommend them.
It arrived palletised very well packaged ,no damage .The delivery company were good too ,pleasant ,obliging ,unloading no problem driver too.
Overall a great experience. Thank You.
Order issue, no response via email, phone number not operational...
I received a faulty parasol and reported the issue by email. To the company’s credit, they replied within minutes and offered a replacement, so at first it felt like a very positive experience.
Unfortunately, that was three weeks ago and the replacement still hasn’t arrived. I chased by email after 14 days and again after 17 days, but have had no response to either message. I also tried calling for an update, but the phone number no longer appears to work, which is concerning.
Is this company still operating? Be careful before you buy....

Respuesta de Norfolk Designer Gardens
Got there in the end...!
I originally left a much worse review for this company! They were incredibly slow to reply to an issue with my furniture but there were extenuating circumstances. They were very apologetic and everything was sorted out quickly and fairly once they did get in touch.

Respuesta de Norfolk Designer Gardens
Faultless!
Some improvement needed regarding…
Some improvement needed regarding communication. I had no email informing me of the delivery and when it did arrive I was out of the country. I received a phone call from the delivery driver who was outside my house. Any emails that had previously been sent were constructed with grammatical and spelling errors. The garden furniture eventually arrived without communication. I had no idea it was arriving. That said, the product is good and we are pleased with it. The company just needs to improve/ work on its communication.

Respuesta de Norfolk Designer Gardens

Respuesta de Norfolk Designer Gardens
They were right on time with their…
They were right on time with their delivery status very efficient and friendly. My table and chairs are really lovely. The colour teak is nice but I have sealed the furniture with Teak oil for a longer resistant to weather , doing that has also brought out the beautiful colour of the wood which has made it darker but I love it!!!!

Respuesta de Norfolk Designer Gardens
Very good quality
After delivering the wrong item, bench instead of dining set, correct items received. Very impressed with the quality I was not expecting the goods to be of such a weight and finish for the price. Slight damage to arm of one chair but easily sanded down and difficult to notice. Would buy from them again.

Respuesta de Norfolk Designer Gardens
Fabulous item as described and quicker…
Fabulous item as described and quicker than advertised delivery.very happy with my purchase

Respuesta de Norfolk Designer Gardens
Great quality garden furniture
Great quality garden furniture, looks amazing. Can’t fault the whole process from ordering to delivery A +++++

Respuesta de Norfolk Designer Gardens
Fast delivery and the delivery chap was…
Fast delivery and the delivery chap was polite and helpful with the unloading. Very happy with products again and would highly recommend and wouldn’t hesitate to buy again from them.

Respuesta de Norfolk Designer Gardens
Vey great quality wood but a little misaligned making assembly risky and difficult
Vey great quality wood but a little disappointing in terms of the alignment for being able to slot everything together. Multiple holes and slot were off meaning it was incredibly difficult to get the legs in place and the dowels in - some of the dowels even split and having to use a mallet to really drive them in and for one even just slot the wood together meant a real risk for splitting the wood.

Respuesta de Norfolk Designer Gardens
A delightful company to deal with…
A delightful company to deal with throughout the purchase and delivery processes.
The table, chairs and accessories arrived beautifully packed and are exactly as shown in the brochure.
I have already recommended the company to members of my family.

Respuesta de Norfolk Designer Gardens
Didn’t have the greatest experience…
Didn’t have the greatest experience with this company. Apparently the table we ordered was not in stock, so we were offered a more expensive one for an extra cost. On delivery day the driver constantly tried to upsell; covers, parasol, a bench - and kept trying despite declining. We were delivered the wrong colour cushions and promised replacements would be posted, nothing arrived so we emailed them and they assured us they would send them, another month and an ignored email and we still don’t have the correct cushions and are having to do a chargeback via our credit card provider. Overall I’d avoid, the customer service is poor.

Respuesta de Norfolk Designer Gardens
Tony delivered our dining table and…
Tory delivered our dining table and chairs and built them so I they were all in situ within 45 mins
We didn’t have a parasol he had one in the back of the van which matched the green cushions so we were able to purchase
He set up everything, a first class delivery service experience the product quality is fabulous
He even toke a photo
I would not hesitate in recommending Norfolk Design Gardens . Thank you Tony

Respuesta de Norfolk Designer Gardens
I am very happy with the table and…
I am very happy with the table and chairs. I ordered the heavier slightly more expensive eight seater. The table is excellent! The help from the staff is first class and are nice people. I have noticed a couple of cracks at the top of two chairs which I will take up with the sellers for advice. Over all I think it is excellent quality and good value.
Beautiful Teak garden furniture
Absolutely love the garden furniture, very well made and looks great.
Quick delivery
Quick delivery, efficient installation, very pleased with the quality of the table
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

















